Wow So smooth, extra fast experience, without gimmics or half truths. If you wanna find apartment in Germany use HRS, it's actually nobrainer, in MANY cases u can save more then 30% on same hotel room... See more
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The HR platform is the definition of reliability, convenience, and time-saving. I recommend it to all my friends and it has never let me down. If you are looking for a portal that guarantees peace of... See more
It is convenient to make booking with HRS. Easy to navigate the internet page, clear description and prices. I use HRS for 10+ years.
Despite making specific special requests at the time of booking a room for two people, e.g. for separate beds, quiet room, non-smoking room, all these were IGNORED after payment and these requests wer... See more
Company details
About HRS - Hotels für Ihre nächste Reise buchen
Written by the company
HRS zählt zu den führenden Hotelanbietern in Europa und ist ein verlässlicher Partner für Geschäftsreisende. Als eines der Top-Drei-Hotelportale in Europa unterstützt HRS Geschäftsreisende dabei, Hotels schnell, einfach und flexibel zu buchen – mit Lösungen, die vor, während und nach dem Aufenthalt echten Mehrwert schaffen. Viele Reisende nutzen HRS regelmäßig, um Hotels zu buchen, Geschäftsreisen zu planen oder passende Angebote für ihre nächste HRS Reise zu finden.
Registrierte myHRS Mitglieder erhalten Zugang zu exklusiv verhandelten Raten mit bis zu 50 % Preisvorteil in Top-Hotels. Da sich Termine im Geschäftsalltag oft kurzfristig ändern können, sind Standardbuchungen in vielen Hotels kostenfrei bis 18 Uhr am Anreisetag stornierbar – ein entscheidender Vorteil, den besonders Vielreisende bei ihrer täglichen HRS Buchung schätzen.
HRS bietet zudem eine besonders breite Hotelauswahl: Ob Business-, City-Hotels oder Wellnessoasen – hier finden Reisende das passende Hotel für jeden Anlass. Dank intuitiver Filter wie „Frühstück inklusive“, „Wellness“ oder „kostenlose Stornierung“ lässt sich die Suche präzise an die eigenen Bedürfnisse anpassen. So wird das Hotel buchen mit HRS noch einfacher, schneller und komfortabler.
Um das Reiseerlebnis stetig zu verbessern, investiert HRS kontinuierlich in moderne Technologien. Dazu gehören mobiler Check-in, digitaler Check-out, sichere Online-Zahlungsmöglichkeiten und die automatische Bereitstellung von Rechnungen. Während des Aufenthalts steht ein kompetenter Kundenservice jederzeit zur Verfügung – ein weiterer Grund, warum viele Unternehmen HRS als bevorzugtes Hotelportal und Reisebegleiter wählen.
HRS wurde 1972 in Köln gegründet und ist Teil der international tätigen HRS Group. Heute zählt HRS zu den bekanntesten Marken, wenn es darum geht, Hotels zu finden, Geschäftsreisen zu organisieren oder schnell und zuverlässig das richtige HRS Hotel zu buchen.
Ihre Vorteile
Written by the company
- Exklusive Vorteile für myHRS Mitglieder
- Mit einem kostenlosen myHRS Konto profitieren Reisende von zahlreichen Vorteilen, die Buchung und Aufenthalt noch angenehmer gestalten. myHRS Mitglieder sehen sofort exklusive Mitgliederpreise mit bis zu 50 % Ersparnis in ausgewählten Hotels. Persönliche Buchungsvorlagen und gespeicherte Favoriten ermöglichen außerdem eine besonders schnelle Buchung. Je nach Verfügbarkeit stehen zusätzliche Vorteile wie kostenfreier Late-Check-out oder Zimmer-Upgrades zur Verfügung. Ein weiteres Highlight: Bei jeder Hotelbuchung sammeln myHRS Mitglieder automatisch Meilen oder Punkte bei Miles & More oder BahnBonus (1 € = 1 Meile/Punkt). myHRS bietet damit flexible Konditionen, attraktive Preisvorteile und ein entspanntes Reiseerlebnis. Jetzt kostenlos registrieren und sofort profitieren: https://www.hrs.de/?show=registration
- Bequeme Zahlung und Abrechnung
- HRS bietet komfortable digitale Lösungen, die den gesamten Zahlungs- und Abrechnungsprozess vereinfachen: • Beim Buchen: Reisende wählen flexibel, ob sie vor Ort im Hotel zahlen oder die Zahlung direkt online abschließen möchten. • Beim Abreisen: Durch Online-Zahlung und die vorab übermittelte Rechnungsadresse wird der Check-out deutlich beschleunigt. • Beim Einreichen: Hotelrechnungen werden digital per E-Mail bereitgestellt – ohne Papierkram oder manuelles Einscannen.
- HRS Deals
- Bei den HRS Deals finden Sie wöchentlich neue Top-Hotels mit bis zu 40 % Rabatt. Perfekt für Ihren nächsten Städtetrip, eine Wellnessauszeit oder einen Aktivurlaub in den Bergen. www.hrs.de/deals
Contact info
Breslauer Platz 4, 50668, Köln, Germany
- +49 221 2077 600
- customerfeedback@hrs.com
- www.hrs.de
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It is a really fast and user friendly…
It is a really fast and user friendly site. Last, but not least, they offer you reduced price.
Reliability when booking
HRS offered me great conditions for…
HRS offered me great conditions for accommodation in a hotel, which was very perfect and financially advantageous even though it has a much higher price for accommodation and services. Everything was perfect, very comfortable thanks to the great offer from HRS.
Booking with HRS
It is convenient to make booking with HRS. Easy to navigate the internet page, clear description and prices. I use HRS for 10+ years.
they helped eon the phone very well
Excellent booking website
Excellent booking website. Easy to use, competitive prices, and fast confirmation. Highly recommended!
I highly recommend using HRS :)
The HR platform is the definition of reliability, convenience, and time-saving. I recommend it to all my friends and it has never let me down. If you are looking for a portal that guarantees peace of mind during your vacation or business trip – you’ve come to the absolute best place! A well-deserved 5/5 stars!
Easy to book
Easy to book, all the informations needed. I already had my stay booked in less then 2 minutes.
NEVER EVER USE HRS
NEVER, EVER use this comapny. In what seems to be a consistent occurance for many people, I made a booking with this company and received a reseveration by email. Upon arriving at the hotel I was told there was no reservation for me and the hotel was full. Having to then book in to another hotel for a ridiculous amount of money I attempted to contact HRS. I received no response, and after following up twice more I have still not heard back. They are scammers!!!
For shame !
What is written in my official HRS booking confirmation has absolutely NOTHING to do with the data HRS actually transmitted to the hotel. Because of their internal B2B-interface error, my original contract was completely corrupted and altered upon arrival.
To make matters worse, HRS customer support is completely non-existent. Their 24/7 phone lines give an instant busy tone and drop calls immediately. I have sent urgent complaints to THREE different official corporate email addresses of the company. Every single attempt ended up with nothing but an automated reply containing an incoming ticket number. After that—just a total, stone-cold silence for 4 days straight!
I was left completely abandoned by HRS and had to fight the hotel administration on my own to fix this mess. This is a severe breach of contract and an absolute disgrace for a corporate booking platform.
Booking proceess easy & quick
Booking proceess easily and quickly done after a good overview. Reservation realised in 2 minutes.
I won't use HRS ever again
I won't use HRS ever again. Their slogan is "Business travel made easy", but HRS doesn't even check what hotels they have in their listings. For a 3-night work trip, I booked a B&B, that 1) absolutely was NOT meant for business travel, and 2) even had NO idea that they were listed on HRS.
The B&B told me that they've listed their B&B through Expedia, and didn't know where Expedia had then listed them, and that is totally fine – the problem is that HRS promotes itself as a 'business travel' portal, when, as said, they clearly don't even do a basic verification for their hotels (a phone call or email to the B&B would've been enough).
I'm a freelancer working in media production; I'll make sure I'll warn all my networks about this experience, especially as the company doesn't even bother to reply to negative feedback, i.e. they clearly have no intention to fix any problems.
Price and quickly
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