Grandlumaire Reviews 

38
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the products for their simple, stylish designs and comfortable fit, highlighting a great balance for daily wear. Many appreciate the versatile nature of items, noting their well-made, durable feel and flattering fit. Reviewers also commend the quality of fabrics and attention to cut, often finding colors richer than expected. However, some people were dissatisfied with product quality, reporting issues like seams opening after minimal wear or items appearing cheap and not matching online photos. Additionally, some customers experienced late deliveries or received products creased and unwearable. A few others noted inconsistent sizing, with items running either small or large, and colors occasionally differing from website images.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the comfortable fabrics, good... See more

Quality

Reviewers mention positive feedback about quality, with many praising the fabric, fit, and overall... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers reporting quick and on-time... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality is better than I expected for the price. Simple design, comfortable fit, and feels well made. Very happy with my purchase

Company replied

Rated 4 out of 5 stars

Very pleased. Simple but stylish pieces that are easy to wear daily. Great balance between design and comfort.

Company replied

Rated 4 out of 5 stars

The Lounge set I ordered is very cozy and comfortable . it is a great choice for relaxing at home or running quick errands.

Company replied

Rated 4 out of 5 stars

I got a denim jacket and I really like how versatile it is. It goes well with various outfits and feels strong and long-lasting.

Company replied


Company details

Written by the company

Grand Lumaire is an online fashion brand offering timeless, minimalist clothing for men and women. We focus on creating well-designed essentials that combine simplicity, comfort, and quality at a fair and accessible price. Our collections are built around versatile pieces that are easy to wear and easy to style designed to fit seamlessly into everyday life. From elevated basics to refined outerwear, each item is carefully selected with attention to fit, material, and practicality. At Grand Lumaire, we believe good fashion should feel effortless. We prioritise clean designs, neutral tones, and durable materials to ensure our pieces remain relevant beyond seasonal trends. Our goal is to offer clothing that looks refined, feels comfortable, and delivers reliable value for money. As an ecommerce-focused brand, we aim to provide a smooth and transparent shopping experience. We are committed to clear communication, responsive customer support, and continuously improving our service based on customer feedback. Grand Lumaire is for those who value simplicity, quality, and thoughtful design without unnecessary excess.


Contact info

3.3

Average

TrustScore 3.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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3.3

All reviews

(38)

38 reviews in the last 12 months

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Rated 3 out of 5 stars

This is a nice piece overall

This is a nice piece overall, but the product photos made the fabric look heavier than it actually is. It's better suited as a lightweight layer for spring than for colder weather. Although I decided to return it, the process went smoothly, and I'd still consider ordering again because the overall experience was satisfactory.

June 18, 2026
Unprompted review
Rated 3 out of 5 stars

denim feels reasonably well made with a…

denim feels reasonably well made with a structured fabric that gives the jeans a flattering shape. At 5'4", they're slightly long on me, which is understandable for a wide-leg style. Rolling up the hems solved the issue, and overall they're a good pair, although the finish feels fairly standard.

July 8, 2026
Unprompted review
Rated 3 out of 5 stars

This turtleneck is a useful everyday…

This turtleneck is a useful everyday essential. The weight is suitable for wearing on its own or layered under a blazer, and the ribbed fabric keeps its shape after several washes. Overall, it's a good basic, though the quality feels fairly standard.

June 16, 2026
Unprompted review
Rated 3 out of 5 stars

I purchased these as a birthday gift…

I purchased these as a birthday gift for my boyfriend, and they've become one of his preferred pairs. The sole feels sturdy, and the slip-on design is comfortable from the first wear without much break-in time. The quality is decent for the price, although it doesn't feel especially premium.

June 18, 2026
Unprompted review
Rated 3 out of 5 stars

I bought this outfit for a dinner

I bought this outfit for a dinner, and it received a few compliments throughout the evening. The fabric feels smooth, drapes nicely, and doesn't cling too much. It arrived in neat packaging, and the delivery was quicker than I expected. Overall, it was a good purchase, although the overall finish feels fairly standard.

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid.

Avoid.
I purchased a raincoat after seeing an online advert. The item I received was nothing like the photos on the website and the quality was extremely poor.

What followed was nearly a month of emails instead of a simple returns process. I was offered 15%, then 25%, then 30% refunds to keep the item, rather than a straightforward refund. A full refund was only offered if I paid to return the item to a warehouse in China at my own expense.

The website gave me the impression I was buying from a European business, so being asked to return the item internationally came as a complete surprise.
The whole experience felt misleading, frustrating and unnecessarily drawn out. I would not buy from this company again.

June 15, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid.

First and last time using website. Never heard of them before till then. Avoid at all costs.
Brought a rain coat. Arrived extremely late. Absolute cheap tack from China, absolutely nothing as advertised. Thin and loose threads. They then have the audacity to have the terms and conditions that the buyer is responsible for the return cost, to China ! 😂
They'll send sweet emojis as soon as you start threatening o take further

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from them

Do not buy from them. The product arrived very creased and unwearable. The customer service team offered me 10% refund initially and it took 10 emails to get details of the refund process which they told me themselves was very long and and prone to problems. I have to spend £20 to return my item tracked. Complete con. I will update this as to whether I reviver my refund

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed in this company

Extremely disappointed in this company. I will never shop with them again! I never received my package although they said it was delivered. They would not supply a tracking number so that I could verify delivery with the post office. There answer was for me to talk to my neighbors to see it the package was delivered to the wrong address. I spent $150.00 and have nothing to shop for it. BUYER BEWARE!!!!

May 30, 2026
Unprompted review
Rated 3 out of 5 stars

I had mixed feelings about this one

I had mixed feelings about this one. The top is lovely but the trousers felt a bit thin compared to what I expected from the photos. Shipping was on time and packaging was nice. Might try a different item from the brand.

May 16, 2026
Unprompted review
Rated 4 out of 5 stars

Great quality cardigan

Great quality cardigan, very cosy and the buttons are solid. Runs slightly large so if you want a fitted look, size down. I kept my usual size and it’s very relaxed, which I actually love. Delivery took about a week which is fine.

May 21, 2026
Unprompted review
Grandlumaire logo

Reply from Grandlumaire

Thank you for this, and for the helpful sizing note! A relaxed cardigan is such a lovely thing to have and we're glad it turned out to be exactly what you needed.
We'll make sure your tip about sizing down for a more fitted look is reflected in our product guidance. That kind of real world feedback is genuinely useful for customers choosing between sizes.
Hope it keeps you cosy for many seasons to come. ✨

Rated 4 out of 5 stars

Really love the skirt

Really love the skirt, the pleats are well-structured and it moves beautifully when I walk. Only reason for 4 stars is that the colour was slightly lighter than shown on my screen. Still very wearable and elegant, just something to keep in mind.

March 12, 2026
Unprompted review
Grandlumaire logo

Reply from Grandlumaire

Thank you for this lovely and honest review! We're so glad the pleats and movement delivered, that's exactly what makes this skirt so special to us.
Your point about the colour is really helpful feedback and something we take seriously. Screen calibration can vary so much, and we're always looking at ways to represent our shades as accurately as possible. We're glad it still felt wearable and elegant in person.
Thank you for taking the time to share both the good and the note. It helps us improve. ✨

Rated 5 out of 5 stars

My daughter introduced me to Grand…

My daughter introduced me to Grand Lumaire and now I can’t stop. The wrap dress arrived beautifully packaged and the fabric drapes so nicely. I’m usually between sizes and the medium fits perfectly. Already eyeing the linen version.

May 4, 2026
Unprompted review
Grandlumaire logo

Reply from Grandlumaire

Thank you so much for this lovely review, and what a beautiful way to discover us, through your daughter! It means the world to us that Grand Lumaire is now something you share together.
We're so pleased the wrap dress arrived just as it should, and that the fit worked out perfectly for you. That's everything we hope for. The linen version is truly something special and we think you'll love it just as much.
We can't wait to have you back soon. ✨

Rated 4 out of 5 stars

I got a denim jacket and I really like…

I got a denim jacket and I really like how versatile it is. It goes well with various outfits and feels strong and long-lasting.

April 22, 2026
Unprompted review
Grandlumaire logo

Reply from Grandlumaire

Dear Freddie,
Thank you for your kind words! We are so happy to hear the denim jacket has become such a versatile piece in your wardrobe. Durability and wearability are exactly what we aim for, so it is great to know it is delivering on both. We hope to see you back soon!
Best regards,
Grand Lumaire

Rated 4 out of 5 stars

I got a denim jacket and I really like…

I got a denim jacket and I really like how versatile it is. It goes well with various outfits and feels strong and long-lasting.

April 8, 2026
Unprompted review
Grandlumaire logo

Reply from Grandlumaire

Dear Mason,
Thank you so much for sharing your experience! We love hearing that the denim jacket has earned a place in your everyday rotation. Versatility and lasting quality are at the heart of what we design for, so this means a lot to us. We hope to welcome you back soon!
Best regards,
Grand Lumaire

Rated 1 out of 5 stars

Poor quality product

Poor quality product. Not worth your penny. Very disappointing. I wouldn't recommend. Complete waste of time and money. Big regret.

April 30, 2026
Unprompted review
Grandlumaire logo

Reply from Grandlumaire

Dear Hephzibah,
Thank you for your feedback, and we are truly sorry to hear you were disappointed with your purchase. This is absolutely not the experience we want for our customers. We would love the opportunity to make this right for you. Please reach out to us directly at support@grandlumaire.com so we can look into this and find a suitable solution.
We hope to hear from you soon.
Best regards,
Grand Lumaire

Rated 4 out of 5 stars

The loafers I bought feature a clean…

The loafers I bought feature a clean minimalist design and feel comfortable to wear. They work well for both casual and semi-formal settings.

April 15, 2026
Unprompted review
Grandlumaire logo

Reply from Grandlumaire

Dear Hugo,
Thank you for your lovely review! We are so happy to hear the loafers have been such a versatile addition to your wardrobe. That clean, minimalist design is exactly what we had in mind, and it is great to know the comfort is there for all day wear. We hope to see you back soon!
Best regards,
Grand Lumaire

Rated 4 out of 5 stars

The Lounge set I ordered is very cozy…

The Lounge set I ordered is very cozy and comfortable . it is a great choice for relaxing at home or running quick errands.

March 25, 2026
Unprompted review
Grandlumaire logo

Reply from Grandlumaire

Dear Paige,

Thank you for your kind words! We are so happy to hear the lounge set has become your go to for both relaxing at home and those quick errands. Comfort without compromising on style is exactly what we aim for. We hope to welcome you back soon!

Best regards,
Grand Lumaire

Rated 4 out of 5 stars

The sneakers I bought are very…

The sneakers I bought are very comfortable for everyday use. They have a clean appearance and much well with most outfits.

March 27, 2026
Unprompted review
Grandlumaire logo

Reply from Grandlumaire

Dear Callan,
Thank you for sharing your experience! We are thrilled to hear the sneakers have been such a comfortable and versatile addition to your everyday looks. A clean style that works with everything is exactly what we design for. We hope to see you back soon!
Best regards,
Grand Lumaire

Rated 3 out of 5 stars

I recently got a crossbody handbag and…

I recently got a crossbody handbag and it is quite practical. The size is perfect for daily essentials, although there is nothing especially unique about it.

February 4, 2026
Unprompted review
Grandlumaire logo

Reply from Grandlumaire

Dear Harriet,
Thank you for taking the time to leave a review! We are glad to hear the crossbody has been a practical everyday companion and that the size works well for you. We appreciate your honest feedback and are always working to bring more distinctive pieces to our collection. We hope to find you something that truly stands out next time!
Best regards,
Grand Lumaire

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