GANT USA Reviews 

I purchased and never received two items in the last 60 days.
There is no phone number to call.
I sent several emails and received general responses like sorry for the delay.
We have expedited our investigation into your order
I requested they send a replacement. They never answered that.
As recent as a year ago the merchandise shipped immediately.
I do not know what happened. I do see the CEO left in December. I don't see how they can stay in business much longer. Hopefully they will credit me back my money.

Great quality, love Gant's overshirts and got them at 50% off this winter sale. One of my favourite menswear brands ever

I purchased a sweater as a gift on Black Friday. Unfortunately, it was a size too small as it ran slim, which was not stated on the website. I asked about exchanging it but was told no and the promotional price had ended so I'd need to reorder at the higher price, which I will not be doing. It was my first - and now only - time shopping with them.

I recently bought on their online US shop a rugger dress. The item said "thick rugger dress". Boy oh boy is it the opposite! The quality I expect of Gant has obviously declined. I even decided the dress is so thin, I wear it to bed. One expensive 200 dollar night gown! #devastatinglydisappointed

GANT used to be my go to brand but for several years now have bought very little from them. Two key reasons for this, firstly quality not what it used to be and the quality/price ratio no longer merits going for this brand. Fine to pay more if something really lasts. The other reason is the styles. It has all become a bit stale and boring. Chinos are chinos but rarely do you see a detail twist that says this is Gant. Same applies to most of their range. I could tell you without looking what their range is carrying this year since it never really changes. Simply sticking a GANT logo on the front of a hoodie does not make it very exciting. Look what Lacoste have managed to do with keeping their designs fresh but the logo/brand still very clear. Personally I shop more and more at Eden Park. Great quality and innovative design ideas. I hope GANT find their way again since sad to see a great brand quietly slip away.

I have had a really frustrating…
I have had a really frustrating experience with GANT. I ordered 1 jacket but never received it. I have repeatedly contacted customer service, sent pictures and videos as proof and signed a statement that I have not received anything.

Unfortunately I am met with rejections, with Sally and now with lovita from customer service in particular keeping writing that my proof is not enough. It seems as if they refuse to take responsibility for the non-delivery.

They keep telling me that the post office has mentioned the weight of the package several times, but that does not really help clarify the situation, regardless of the weight my package is missing and they dont want to compensate me!

Can somebody help !?

very bad quality. Shoes that hurt all the time, shorts that lost color on first wash. Top parts that says not to wash. Shirts that have wrinkles very easily. Never bying gant again

Very bad quality for the price never buy any think from them all the zips are ridiculous please don’t waist ur miney

Gant has great clothes but DO NOT BUY online from Gant Romania. Scam site. Only buy from Gant retail or approved countries. Luckily I have only lost 100 Euro.

Had few orders with them without issues, always true to size and nice quality!

Horrible customer service!
Took over one month to process a return and that's after they received the product back!
Runaround and mediocre bot responses.

Clothing is great. However, Gant Canada website is blatantly deceptive by not highlighting that returns are at your own expense—no prepaid labels are provided. Clear lack of transparency as this fact is not made obvious until you actually start the return process. Be forthright with your customers, don’t deceive them.

No prepaid return labels. Poor service

I used to wear Gant shirts in the mid 1960’s. $6.50 short sleeves $6.95 long sleeves. The product was made so well that I remember it 50-60 years later.
I saw an add and had to have it.
When it arrived I was so very let down. The neck is about 2’’ short, the sleeves are about 2’’ too long. The torso is so tight I can’t bend over in it. The material is terrible! Over $100. Wasted!

Quite a poor & inefficient performance. charged excess & not willing to refund .
😂

I made the purchase at Bluewater Shopping Centre. Manager Shahreen is very competent and professional. She help a lot!!!

AVOID this company no matter what, everytime i ordered something (or bought in store) there was problem.
1. Very poor quality products, t-shirts i bought are worst quality i've ever seen.
2. Some of t-shirt were unusable after few washes (complete color fade with one, mild color fade with second, print fall of third) and all of that happened in one month since buying. When i went to store to get my money back (Mirdif City Center store) unprofessional sellers were rude and unhelpful, telling me that i am lying (!?). Then i spent TOO MUCH TIME trying to get refund from their online customer care.
3. One time i made order online - i was waiting 7 days for response and confirmafion which i didnt get without contacting them. Usually when you order something in Uae, it is delivered within 8 hours - 2 days.
4. Their online store is worst experience i ever had buying online. Need few seconds to switch between colors and sizes.

So, extremelly poor quality products, rude workers, 0 customer support, poor online experience. 0/5

Stay far away from Gant, they deliver poor-quality products which should not be expected to be compatible with other Gant products.

In late January 2023, I bought 2 Gant t-shirts which I, a few days later wore along with my 3-year-old Gant jacket only to discover that the products were rubbing off of each other. I immediately contacted Gant customer service regarding the problem to which they responded that the damage was due to the age of the jacket even though no such damage had occurred between the jacket and items from other manufacturers.
The case is still ongoing and Gant's latest stance on the matter is that they do not wanna make an assessment of the situation and therefore cannot make a decision in the case.

The case has generally been characterized by long response times and unhelpful customer service staff.

I have requested a return/refund for more than 2 months, email sent with details requested and no answer from the customer care, visited the store for return where they rejected the return through store, requested for any number to contact from the store but they advised that there is no number to contact

Ordered a few items from the Danish GANT-site - was sent just 2 hours later! Very nice packaging of the clothing, return label included, really pleasant experience overall.