Feu Vert Reviews 

5,086
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I commanded two Hankook discount tires on their website. The tires were "available". I paid for them. But after 2 days. they call me to tell the tire weren't available at the command time! In fact, t... See more

Company replied

Rated 1 out of 5 stars

FEU VERT COGOLIN: À Fuir ! / avoid them ( English below) ! Mon experience: Ils changent les amortisseur, suite à un bruit dans la direction; facturent 800€… mais le bruit continue! À To... See more

Rated 1 out of 5 stars

Went there for a “vidange”, booked a RDV online. After inputting the licence plate number, I was suggested to do a “recharge clim” which was on promotion. Thought to myself why not, even tho the air-c... See more

Rated 1 out of 5 stars

If I could give them a zero, I would. I am on holiday in France. My Jaguar x-type had an air-conditioning gas leak, so would not cool. Their centre at Route du Perthus, 66000 Perpignan, r... See more

Company replied

Company details

  1. Auto Repair Shop
  2. Auto Machine Shop

Information provided by various external sources

Depuis plus de 45 ans, Feu Vert garantit aux automobilistes un entretien et des équipements de qualité au meilleur prix. Alors rendez-vous dans le centre le plus proche de chez vous ou retrouvez tout l’univers de Feu Vert, 24h/24, sur le site d’achat en ligne de pneus, accessoires auto et pièces techniques. Feu Vert, la patte de l'expert. 9 clients sur 10 recommandent Feu Vert.


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1.5

Bad

TrustScore 1.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 week

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1.5

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(5,086)

473 reviews in the last 12 months

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Rated 1 out of 5 stars

Sell tires they have not

I commanded two Hankook discount tires on their website. The tires were "available". I paid for them. But after 2 days. they call me to tell the tire weren't available at the command time! In fact, the website is not reliable at all!

August 4, 2026
Unprompted review
Feu Vert logo

Reply from Feu Vert

Bonjour David,

Nous vous remercions d'avoir pris le temps de partager votre expérience.

Nous sommes sincèrement désolés d'apprendre que les pneumatiques indiqués comme disponibles sur notre site ne l'étaient finalement plus au moment du traitement de votre commande.

Nous comprenons parfaitement votre déception et regrettons cette situation ainsi que la gêne occasionnée. Votre retour est pris en compte et sera transmis aux équipes concernées afin de contribuer à l'amélioration de la fiabilité des informations de disponibilité affichées sur notre site.

Nous vous présentons une nouvelle fois nos excuses pour ce désagrément.

Bien cordialement,

Service Clients Feu Vert

Rated 5 out of 5 stars

Excellent service

I would not go anywhere else. Value for money and very nice, helpful staff.
Thank you guys in Torrevieja. 10/10

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

FEU VERT COGOLIN

FEU VERT COGOLIN:
À Fuir ! / avoid them ( English below) !
Mon experience:
Ils changent les amortisseur, suite à un bruit dans la direction; facturent 800€… mais le bruit continue!
À Toulon, chez l’importateur BYMYCAR, on me dit que ce qui était nécessaire (= la couronne de direction) n’a pas été changée et que changer les amortisseurs dans ce cas, ne sert à rien.
Donc feu Vert Cogolin m’a facturé CHF 800€… pour une réparation pas nécessaire!

Très facile, visiblement, d’arnaquer une femme dans ce garage de Cogolin, (juste avant GRAND FRAIS).

FEU VERT COGOLIN: Avoid them! / Don't trust them!
My experience:
They replaced the shock absorbers after a noise in the steering; they charged €800… but the noise persists! In Toulon, at the BYMYCAR importer, they told me that what was needed (= the steering ring) wasn't replaced and that changing the shock absorbers in this case is pointless. It's clearly very easy to rip off a woman at this garage in Cogolin (just before GRAND FRAIS).

September 25, 2025
Unprompted review
Rated 3 out of 5 stars

Strong suction for its size

Strong suction for its size. Easy to use and store but run out of battery pretty fast. Battery life could be better

March 19, 2026
Unprompted review
Feu Vert logo

Reply from Feu Vert

Hello Patrick,
We’re sorry to hear that the battery life did not meet your expectations. We’re glad that you found the product easy to use and effective in terms of suction, but we understand how important longer battery performance is for a better experience.
Your feedback is valuable and will be taken into account to help us improve our products.
Best regards,
Feu Vert Customer Service

Rated 1 out of 5 stars

Buyer beware

They ask if you want a receipt which is a ruse to reduce returns because they refuse to accept returns without one, even if you have the card receipt. Not to be trusted.

January 31, 2026
Unprompted review
Feu Vert logo

Reply from Feu Vert

Hello Mr. Gordon,
We are sorry to read about your experience and regret the dissatisfaction you describe.
Please note that our return policy requires proof of purchase in order to process a return, which is why the receipt is usually requested. We understand that this situation may have been frustrating and apologize if this was not clearly explained at the time of purchase.
Your feedback has been noted and will be shared with the team to help improve the clarity of the information provided to our customers.
Kind regards,
Feu Vert Customer Service

Rated 1 out of 5 stars

Ordered 4 winter tyres

Ordered 4 winter tyres. Put my winter wheels on to drive down. Get told the tyres I’ve ordered weren’t available so they’ve ordered 150e more expensive ones… and I had already had 650e worth! No ability to take time off work so I had to go ahead… get a call and they have rounded my wheel nuts with the wrong socket in the windy gun. A known issue with ford wheel nuts if you don’t loosen them first manually. Presented it as my fault and took no responsibility. Managed to get a refund but have to sort my wheels and nuts myself now… and take another half day off work. Will never use again

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Never again we go there

With the ordering of the tyres, in the garage of Cogolin, it went wrong. No tyres were ordered and the order was lost. They should call us in 3-days, but nothing.
Very unpolite people helping you. When they don’t know, they start helping another client and leave you behind. They laugh about you in your face. I have totally no confidence in the work they did. Never go back again. It took more than 1 hour to change 2 tyres, very bad company, all arrogant

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

FEU VERT Portugal


FEU VERT Portugal – Aveiro
I went in just for an oil change and ended up with the car overheating when I got home. They checked it and apparently broke a part themselves. I left the car there so they could replace the part they had damaged. The result? Over a month without a car, more than €1000 spent, and now the car doesn't even start on the first try.
I don’t usually leave reviews, but this was just too much. They never answered my calls — I had to drive there repeatedly for a whole month just to be told it still wasn’t ready

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Total legends...just brilliant t

Brilliant garage....turned up in my Defender...needed some help ...they could not have been more helpful...sorted everything straight away...total legends....100% recommend Bon merci

April 6, 2025
Unprompted review
Rated 1 out of 5 stars

Unbelievable

Went there for a “vidange”, booked a RDV online. After inputting the licence plate number, I was suggested to do a “recharge clim” which was on promotion. Thought to myself why not, even tho the air-con on my car worked very well. 2 days before “vidange” air con was still very strong. On the day of vidange Fert Vert said it’s not the right model I have paid (why would their website suggest me to add this then?!) Ok we agreed to leave it since my air-con was still working very strong. However the next time I drive, the air-con doesn’t work anymore, not even a tiny drop of cold air. Unbelievable.

August 17, 2024
Unprompted review
Rated 1 out of 5 stars

My mother has just moved back too…

My mother has just moved back too England for health issues after 30 years in Spain
We have given he car away to a friend of 20 years as a present for looking after her
After 3 months cam belt has snapped and killing the engine. They have charged her to replace it. I TPMS sensor was broke. They charged her to change all 4 I’ve worked in the car trade since 1973
They people are unscrupulous and deserve what ever God punishment is when they meet their maker Taking advantage of old people are as bad as pond life

Stay clever of these unscrupulous people

August 22, 2024
Unprompted review
Feu Vert logo

Reply from Feu Vert

Bonjour Monsieur
Nous vous remercions d'avoir rédigé un avis sur notre centre. Nous sommes sincèrement navrés d'apprendre cette situation.
Soyez certain que ce que vous nous décrivez n'est pas représentatif de la qualité d'accueil et de service que nous souhaitons offrir à nos clients.
Nous vous renouvelons nos excuses et nous vous souhaitons une bonne journée.
L'équipe centre Feu Vert

Rated 1 out of 5 stars

Terrible customer service

Waited for 3 hours to pick up the car only for them to tell me their machine had broken and it would be another 3 hours or more. They couldn't be bothered to phone or SMS me. Oh yeah not even as much as an apology either. They really just don't care about customer service. Of course I wont be going back there that's for sure. Thanks for wasting my time.

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Arrogant and uncaring

Arrogant and uncaring, they just want to take your money not help. I booked my car in for diagnostics in the hope they could explain why my engine check light was illuminated. They diagnosed a problem with a specific injector but said they couldn't repair it. What kind of garage is so inept they can't replace a faulty injector.

May 9, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible experience at Feu Vert Ferney…

Terrible experience at Feu Vert Ferney Voltaire. A waste of time. Not competent and not honest centre

January 2, 2024
Unprompted review
Feu Vert logo

Reply from Feu Vert

Bonjour et merci d'avoir pris le temps de rédiger un commentaire suite à votre visite dans notre enseigne. Nous
sommes sincèrement navrés d'apprendre votre insatisfaction. En l'absence d'informations suffisantes nous permettant
de vous retrouver dans notre base de données (comme votre n° de commande ou facture), pouvez-vous revenir vers
nous afin que nous trouvions une solution ? Merci de nous recontacter au 0 969 320 474 (appel non surtaxé). Passez
une bonne journée ! L’équipe Feu Vert.

Rated 1 out of 5 stars

Delivery delayed by 10 days and no refund

Delivery delayed by 10 days. No explanation given. Tell me I cannot cancel my order, even though their site says you can cancel any order before it is received. Tell me I have to return the order once received to get a refund. A waste of resources. A denial of consumer rights.

December 20, 2023
Unprompted review
Feu Vert logo

Reply from Feu Vert

Bonjour et merci d'avoir pris le temps de rédiger un commentaire suite à votre visite dans notre enseigne. Nous
sommes sincèrement navrés d'apprendre votre insatisfaction. En l'absence d'informations suffisantes nous permettant
de vous retrouver dans notre base de données (comme votre n° de commande ou facture), pouvez-vous revenir vers
nous afin que nous trouvions une solution ? Merci de nous recontacter au 0 969 320 474 (appel non surtaxé). Passez
une bonne journée ! L’équipe Feu Vert.

Rated 1 out of 5 stars

Would rather sell than repair

Saturday 26 Dec the afternoon, I had a tyre that was losing air, upon inspecting it I found two nails in it. I went to Feu Vert who categorically told me it couldn’t be repaired. No tyre available for my Toyota Rav 4 I’d have to wait til Monday. I was on route to Calais. They didn’t offer to put my emergancy tyre on and told me to call Recovery. I due exactly that, they recovered me to their garage where they did the the repair and couldn’t understand at all
why Feu Vert said it couldn’t be done. 45e as opposed to maybe 245e for a new one! Avoid

December 16, 2023
Unprompted review
Feu Vert logo

Reply from Feu Vert

Bonjour et merci d'avoir pris le temps de rédiger un commentaire suite à votre visite dans notre enseigne. Nous
sommes sincèrement navrés d'apprendre votre insatisfaction. En l'absence d'informations suffisantes nous permettant
de vous retrouver dans notre base de données (comme votre n° de commande ou facture), pouvez-vous revenir vers
nous afin que nous trouvions une solution ? Merci de nous recontacter au 0 969 320 474 (appel non surtaxé). Passez
une bonne journée ! L’équipe Feu Vert.

Rated 1 out of 5 stars

They provide no service whatsoever then…

They provide no service whatsoever then reply to me in French. They say they cannot get parts to repair my car yet I gat them easily myself. Their work is shoddy.

September 29, 2023
Unprompted review
Feu Vert logo

Reply from Feu Vert

Bonjour et merci d'avoir pris le temps de rédiger un commentaire suite à votre visite dans notre enseigne. Nous sommes sincèrement navrés d'apprendre votre insatisfaction. En l'absence d'informations suffisantes nous permettant de vous retrouver dans notre base de données (comme votre n° de commande ou facture), pouvez-vous revenir vers nous afin que nous trouvions une solution ? Merci de nous recontacter au 0 969 320 474 (appel non surtaxé). Passez une bonne journée ! L’équipe Feu Vert

Rated 1 out of 5 stars

Placed order and made rdv for 4…

Placed order and made rdv for 4 tyres,all confirmed in stock. Now received long winded phone message basically no stock. They lied ! Trying to get refund. Avoid this company

September 11, 2023
Unprompted review
Feu Vert logo

Reply from Feu Vert

Bonjour et merci d'avoir pris le temps de rédiger un commentaire suite à votre visite dans notre enseigne. Nous sommes sincèrement navrés d'apprendre votre insatisfaction. En l'absence d'informations suffisantes nous permettant de vous retrouver dans notre base de données (comme votre n° de commande ou facture), pouvez-vous revenir vers nous afin que nous trouvions une solution ? Merci de nous recontacter au 0 969 320 474 (appel non surtaxé). Passez une bonne journée ! L’équipe Feu Vert

Rated 5 out of 5 stars

Un magasin impeccable avec un excellent…

Un magasin impeccable avec un excellent personnel Félicitations

July 16, 2023
Unprompted review
Feu Vert logo

Reply from Feu Vert

Bonjour, Merci d'avoir pris le temps de laisser votre commentaire. Votre satisfaction est notre priorité. Au plaisir de
vous revoir dans notre enseigne ! L'équipe Feu Vert.

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