Feel Good Contacts Reviews 

69,913
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,617 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast and reliable delivery services, mentioning that orders usually arrive by the very next day. People also love the highly competitive pricing and find the digital store very simple to navigate when purchasing glasses or contact lenses. Some reviewers were not happy with occasional shipping errors, noting that packages were occasionally sent to the wrong delivery address. Additionally, a small group of consumers mentioned receiving incomplete parcels, alongside frustrating troubles regarding unexpected product defects. Others also experienced difficulties when trying to process returns and communicate with support regarding refunds.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting exceptionally fast shipping times and... See more

Product

Consumers find product to be positive and consistently report great satisfaction with the overall quality and... See more

Order

Reviewers highlight positive aspects of the order process, describing it as fast, simple, and very easy to... See more

Service

Customers consistently note positive experiences with service, praising the fast, efficient, and reliable... See more

Price

Customers had positive experiences with price, consistently highlighting that items are affordable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class service! Very competitive pricing & the fastest delivery ever! Been using this company a few times now, cancelled my spec savers prescription as these guys were half the price &... See more

Company replied

Rated 5 out of 5 stars

For my first time having to wear glasses for reading I found feel good contacts online and after looking at their site I bought a basic paid of glasses being my first time,now have arrived and althoug... See more

Company replied

Rated 5 out of 5 stars

It was so easy to order and an overall positive experience . I will definitely order through here from now on! My optician (SpecSavers) told me it takes two weeks to order after the fitting consultati... See more

Company replied

Rated 5 out of 5 stars

The product was extremely cheap, delivered in 24 hours,& the web site easy to navigate. Unfortunately,due to my own fault I ordered the wrong glasses. Nevermind, ordered the correct specs so all's wel... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Fashion Accessories Store
  3. Glasses Store
  4. Sunglasses Store

About Feel Good Contacts

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot with over 69k reviews, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Next Day Delivery – FREE Over £89
Order in-stock contact lenses, solutions, sunglasses and eye care by 11:59pm for next day delivery. Plus, enjoy FREE delivery on orders above £89.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You and your friend will each get £5 OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Reorder and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.com) or call us on 0800 458 2090.

Click & Collect
Need contact lenses the same day? Place your order online and collect it from our Wembley warehouse, following the instructions sent via email. We’re here to make your life easier.

Feel Good Contacts

Written by the company

Free Delivery
Shop over £59 to enjoy FREE delivery on contact lenses, solutions, glasses, sunglasses, prescription sunglasses and eye care.
First Order Discount
New to Feel Good Contacts? As a part of our welcome offer, you can get 10% OFF your first order.
Mobile App
Our convenient app is FREE to download and super easy to navigate. Download to order in just 3 simple steps.
Price Match Guarantee
If you find the same lenses elsewhere at a cheaper price, we’ll happily refund you the difference. All you need to do is call our customer service team.
Refer a Friend
Give and get £5 OFF when you refer a friend to us. It’s a win-win.
Student, Graduate & Frontline Workers Discount
We’re proud to offer exclusive discounts for students, graduates, teachers, frontline workers and more, helping you save on all your eye care needs.

Next Day UK Delivery

Order by 11:59pm for Next Day Delivery on in-stock items

We are committed in making it fast, easy and affordable to order your contact lenses online. Order by 11:59pm to enjoy Next Day Tracked service on items in stock.
Learn More

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

70K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(69,913)

3,421 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The delivery this time was very quick

The delivery this time was very quick! I find the price really good for contact lenses however sometimes I will find that 2 out of 6 contact lenses won't work such as, bothering my eyes so I have to depose of them. I have ordered multiple times and like there is option for cheaper contact lenses and glasses available

September 7, 2026
Rated 5 out of 5 stars

Excellent Service.

Excellent Service.
Easy to place an order.
Cost effective.
Delivered with 24 hours.

September 7, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Ronnie,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great product amazing prices and fast…

Great product amazing prices and fast delivery- never had any issues

September 7, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Rachel,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

hi iam always pleased with the service

hi iam always pleased with the service

September 7, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Carol,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Glad to be back with Feel Good…

Glad to be back with Feel Good Contacts. I'd forgotten what proper Customer Service felt like being with a different supplier for a few years.

September 7, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Julie,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great service

Great service

September 7, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Luka,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Super efficient order and delivery

Super easy ordering process and they always deliver next day. Packaging is good and fits through the letterbox so, no fuss about having to be home for the delivery. Great products, no complaints.

September 7, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Bekah,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Northern Ireland

Great price and next day delivery to Northern Ireland.

September 7, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi SM,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

ordered contact lenses and they came…

ordered contact lenses and they came next day for a good price what's not to like!!!!!

September 4, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi David,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Good price

Good price, excellent delivery times. Always on time, have never let me down.

September 6, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Tracey,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Easy to order

Easy to order, great choice and quick delivery.

September 6, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi E Parnell,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Always very quick and easy to use

Always very quick and easy to use

September 6, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Diane,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Delivered quickly and as requested

Delivered quickly and as requested

September 4, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Ks,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Easy to use service

Easy to use service, ordered on app and delivery was next day. Will definitely use again

September 6, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Karen,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Prompt delivery …

Ordered lenses- good price they arrived next day.

September 4, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Mo,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Very fast delivery as always and a very…

Very fast delivery as always and a very competitive price, highly recommended.

September 6, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Lee,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

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