Evans Halshaw Reviews 

Really happy with my Service and MOT booking, good communication and happy with the service provided

I had an excellent experience purchasing my car from this dealership from start to finish. The entire team was professional, friendly, and genuinely helpful throughout the process. They took the time to answer all my questions, explained everything clearly, and never made me feel pressured into making a decision.

The vehicle was presented in immaculate condition, exactly as described, and the buying process was smooth, transparent, and hassle-free. Their customer service was outstanding, and it’s clear they truly value their customers and take pride in what they do.

I would highly recommend this dealership to anyone looking for a reliable vehicle and an honest, stress-free buying experience. Thank you to everyone involved for making the whole process so easy—I couldn’t be happier with my new car and will definitely return in the future!

Pleasant, welcoming reception staff. Another MOT and service completed efficiently.

Quick clear service with supporting video

I dropped my car off and was rang when it was ready to pick up all good.

Sarah was very helpful and professional

Always excellent service from Evans Halshaw, i would expect nothing less, Staff are always helpful and great Customer Service.

They are extremely friendly and helpful

I was seen within minutes of arriving ! Very friendly and helpful

I received excellent service from the friendly efficient staff. This is the 1st time I've used Evans Halshaw as they've taken over the Renault franchise since my car had it's last service. It was made easier to deal with due to the fact that all my car's servicing records had been transferred over from Renault Manchester

Rebecca was super nice and very helpful. Thank you to everyone who helped me.

We were delighted with the service that Tariq provided today with the purchase and trade in for the Hyundai Tucson. We appreciate the help he gave us with the transfer documentation.

Nice, simple, easy!

Alex was really helpful and accommodating making the purchasing process nice and easy.

Car purchased and collected within 24 hours

Evans Halshaw provide a consistent, high level service which I rely on. It is good to have excellent support and friendly staff to discuss matters. The care provided is important to me as a customer.

4th year service failed to follow the Hyundai Service Schedule, although the check sheet provided stated they had followed the schedule. One of the items on the Service Check Sheet is “Remove and Rotate Road Wheels”, this is checked to indicate it has been done. However, the road wheels are in exactly the same locations as they were prior to the service as per the supplied “Health Check”. When challenged various excuses were provided, such as, “We only inspect them and if you want it doing you can pay for it”, “Some things have changed and the check sheet has not been updated” eventually changing to “We can book it in to do free of charge, but it will possibly cause issues with the TPMS and that would be down to you to resolve”. I checked with Hyundai customer service and their recommendation is that road wheel rotation should be carried out as part of the major service, which this one was, none of the explanations provided left me with confidence that the service was carried out correctly as per the manufacturers service schedule. It leads me to question what else has not been done but checked off on the Service Check Sheet.

Reserved a secondhand BMW at Banbury MG. I kept in touch with the salesman, explained on more than one occasion we would be taking the vehicle on the day, we received a video apologising it hadn’t had a valet but it would be done by Saturday! Arrived and the car was being parked up soaking wet, smears and birds mess all over it, as it dried we could see the dirt,scrapes and bad paintwork and it hadn’t been touched inside at all! Queried this and was told they decided to refurbish the alloys instead of the valet, the alloys were covered in brake dust and filthy! Complained to the sales manager who couldn’t have cared any less if he tried, was offered £30 to take the car to Tesco for a valet! Sales Manager told us four new tyres had been fitted, when we pointed out it was three, he said he’d miscounted! Car has been discounted by £210.00 despite us being told they could only offer £30 goodwill for the valet at Tesco! Was an awful experience by an awful sales manager and an ill informed sales person, wasted our time, thankfully we visited another garage, received fantastic service and left with the car, legacy cars, Heathrow you were a gentleman amongst thieves!! Avoid Evans Halstead Banbury unless you want poor service and be treated like dirt! I’m sure like us you deserve better or looking to finance a vehicle as that’s all they are interested in selling a finance package.

cant fault service we received whilst buying a new car. David Dewhurst couldn't have been more helpful .great service and no pressure to make a decision!

I started using the Mansfield dealership 5 years ago. I had a Citroen and now have a Peugeot. Sad to report that it’s gone downhill, in a bad, ‘everything-stripped-back’ way. Apparently, it was bought out by some company and there’s no more genuine customer care or service, to the point of actually endangering customers. I was given an unsafe ‘cover’ car whose speedometer and speed-limit indicator weren’t working. Not something I’ve ever seen before, neither did I think it was possible. And for a car dealership to give that to a customer is absolutely unacceptable. Secondary to that, it was filthy inside and out. And my car was also returned without having had the complimentary wash, after having been at the dealership for many days. I have also put in an official complaint but I will probably move to another brand/company/dealership once my current lease is over.

Super fast service and lovely staff

Steve was so helpful from the moment I called to enquire about the car to the moment I purchased it. He took time to explain all finance options and show me all of the rigorous checks the car had been through prior to selling the car. He was readily available for contact and help throughout the whole process.
Great car, great customer service. Thank you!