I had the most professional salesman I ever had the pleasure to deal with, and because of him my experience was beyond exceptional. His customer service is world class and therefore I have a pleasure... See more
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About DriveTime Car Sales
Written by the company
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
7457 E. Hampton Ave., 85209, Mesa, United States
- (888) 290-0148
- approvals@drivetime.com
- www.drivetime.com

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Larry was awesome and so nice
Larry was awesome and so nice. The manager was really nice as well.
Arianna is the Truth💯
Arianna is the Truth yall better come get yall a car the process was quick and easy she works with you from finish to end no games played. Ask for Arianna she definitely will get you all the way together!!!
I love the entire experience
I love the entire experience. Except me getting the car and something being wrong with my brake light and having to make an appointment to get it fixed. The sales rep told me in case it's not covered. They would do what they can to ensure it gets fixed.. Got pulled over the same day because of it. But other than than my experience was good
Great Experience and Vehicle
The entire experience was stress free, quick and simple. Outstanding customer service, attention and support. Clear understanding of financing, left with my vehicle within 24 hours. Love my SUV. Thank you!
Shoutout to MaryJane and Jose (the GM)…
Shoutout to MaryJane and Jose (the GM) they were amazing during this buying process. Listening to what we had to say. Showing us cars in our budget that will fit a family of 5. We were able to leave the lot with the nicest car we have ever owned.
Alberto was very helpful and nice
Alberto was very helpful and nice. He explained everything in detail and made the process easy.
They’re always there when you need them Very seamless experience not what I…
Very seamless experience not what I wanted for the price
Landon
Landon
Thank you for helping me get into a car today you’re really great with customer care. I had a great experience having you as a sell man
Aka Logan
Landon
Landon was awesome at helping us get through the buying process at drive time, definitely made us laugh and was a great person to talk to, and work with through this process.
Miranda was amazing
Miranda was amazing! She listened to me and got me what I needed. Thanks!
A pleasant experience with timetra…
A pleasant experience with timetra smith great sales rep showed me great options and referred me to a good car
Amazing experience llia and Jessie made…
Amazing experience llia and Jessie made this experience mind blowing super fast service. Was able to get a car within 3 hours. Highly recommend.
Do not go to drive time!
Do not go to drive time!! I am currently in the process of suing them and the finance company Bridgecreast they use!!! That place is a joke !! Sure you walk out with a car and no hit to your credit report but trust me they are shady and so is their finance company Bridgecreast claims!!!! Bridgecreast owes me $6,172.79 can’t wait to go to court…. NEVER missed a payment and payed my vehicle of on 7-20-26. Last week I got a letter in the mail that I was in default of my loan??? WTF…. My vehicle is paid off… you will have nothing but BS and stress !!!! DONT DO IT
The car salesman was very professional…
The car salesman was very professional well manner all around great guy
Honestly both guys did a good job can't…
Honestly both guys did a good job can't stand the long process of paper work and videos but I get it. Daniel did a good job so did the other guy
Diandgy was amazing to work with
Diandgy was amazing to work with. Customer Service was unmatched! Best person to deal with.
Pablo assisted the whole way through!
Pablo assisted the whole way through. Very transparent with everything from jump. Kind hearted and very respectful. Process was smooth. Had what I thought was an issue with the brakes and he held the car for me until they inspected them thoroughly before going through with the purchase. Seamless experience. I’d recommend.
The main reason I was amazed about the…
The main reason I was amazed about the fact I got the car with no down payment I will definitely buy from drive time again sales lady was definitely fantastic 😊
Customer Service like a loaded diaper.
When dealing with a customer service rep about trying to get to a dealership they were extremely pushy to get me to the nearest dealership as soon as possible. With a lack of transportation it is impossible for me to get to the dealership that is not only in a different state but an hour drive away. The representative then hung up on me as I was explaining the situation.
Very pushy and more driven on an immediate sale not giving the time to know the customer’s situation.
As a business owner I see this as a red flag. If you know the situation the customer is in you try to make the customer feel you understand not disconnect. They suffered a loss for their company today. I have cash in hand to purchase 3 vehicles and the have lost me as a customer.
We walked in knowing the exact car we wanted…
We walked in knowing the exact car we wanted and Wendell Berry made our whole experience fast and easy. They have beautiful cars, low milage, at great prices. We walked out with the keys to the car we wanted and we highly recommend Drive Time for an amazing car and an amazing experience.
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