DriveTime Car Sales Reviews 

Teneka was our sales rep and she was absolutely wonderful! She was so patient with us and helped us find the perfect vehicle. We plan to purchase our next vehicle from her.

Thank you for such a great and smooth experience! Edgar is the best!

Everything was wonderful they work with me and my husband and we have a car

Amazing friendly and fast

Justin Crawford was very good and helpful explained everything leaving nothing out on the questions I asked I recommend people go see him when looking for a car

J was very helpful. Probably the best buying experience I’ve had. Hats off to J.

The whole process is so easy and simple. Only downfall was the car was dirty with lots of pet hair and the windows were filthy. It will cost me about $350 for a full detail. Only downfall is that they don’t clean the vehicles or fill them with fuel completely. I drove 6 hours for my jeep and you think they would have filled the fuel tank.

I have asked to wash the car, when my wife went to pick it up, the car was not washed at all. It was still nasty!

I love the vehicle that I currently bought. I did however have a very long and stressful experience. After I had test drove and fell in love with it, I told the salesman that I wanted it. It did need to be sent to be detailed first. This was on a Saturday. He told me it would be picked up Monday and be back by Tuesday. I called Tuesday, it wasn't back. The same for Wednesday. On Wed they assured me that it would be back from being detailed first thing in the morning on Thursday. I go straight after work. I get there around 2pm. Still not back. They make a call. It will be there in 30 minutes they tell me. I leave to get my kids off the bus, and then come back. I go through the check list for the car. Everything looks great. We are there at least and hour and a half, and the salesman tells me that there is a small "hiccup" I believe is the word he used. "We don't have the title and cannot proceed with the sale until we do". They say they are putting it in for and overnight delivery. This is Thursday. The title doesn't arrive until Monday. He was very apologetic. I understand things happen. I was then told that they could get a lower interest rate or lower monthly payments for the inconvenience and all the trouble I went through. Before finalizing the sale, he sent the request out for the lower APR. We waited another 30 minutes, just to receive the message that they cannot do it.

The staff were very helpful and patient in my process. I loved the customer service

You may be able to drive off the lot with your vehicle but dont expect to go far. My vehicle broke down 10mi away from the store because there was no oil in the engine and my serpentine belt shredded into spaghetti. Sales respresentatives don't know what they are selling other than basic info about the vehicles. The vehicles are not cleaned or checked for basic fluids or any kind of routine checkups. There ability to sell pos vehicles with smiles on their faces should be studied. Their inventory should be checked by professionals not hacks. We all know its a used car lot but that doesn't mean you have to sell absolute shit.

Loved working with Omar. He made sure everything was explained in detail and even broke down the payments. Made the process easy and comfortable. Wasn’t pushy and was very professional. Thank you man!

Jordan was very helpful. Explain things so that I could understand very detailed information answered all my questions and concerns

Micheal was clear and was friendly quick and easy process

Sales people friendly. But not much knowledge on the cars. Also didn't clean or fill with cash or give me floor mats. When spending 30,000.00 you expect better service.

I had the most professional salesman I ever had the pleasure to deal with, and because of him my experience was beyond exceptional. His customer service is world class and therefore I have a pleasure to write this perfect score for him. I will recommend people to my ( sales guy Robert Reyes). Thank you again and never change Robert…

I had a very good experience. Professional and James was very informative and resourceful. I dont feel like I was pushed into a vehicle. I feel like explored my options. James was great sale man. Thank you DriveTime for getting me back on the road.

I’m mad I forgot the gentlemen name Lewisville location great dude look him up complement 100

I was skeptical before I arrived that the price you see online is the actual price you pay. But it is true. The whole process took about an hour from the time I showed up and took two test drives and decided on a vehicle. The paperwork was quick and painless. And my sales person Terrill did an excellent job.

Great ! Easy process and friendly staff !