DriveTime Car Sales Reviews 

The car salesman was very professional well manner all around great guy

Honestly both guys did a good job can't stand the long process of paper work and videos but I get it. Daniel did a good job so did the other guy

Diandgy was amazing to work with. Customer Service was unmatched! Best person to deal with.

Pablo assisted the whole way through. Very transparent with everything from jump. Kind hearted and very respectful. Process was smooth. Had what I thought was an issue with the brakes and he held the car for me until they inspected them thoroughly before going through with the purchase. Seamless experience. I’d recommend.

The main reason I was amazed about the fact I got the car with no down payment I will definitely buy from drive time again sales lady was definitely fantastic 😊

When dealing with a customer service rep about trying to get to a dealership they were extremely pushy to get me to the nearest dealership as soon as possible. With a lack of transportation it is impossible for me to get to the dealership that is not only in a different state but an hour drive away. The representative then hung up on me as I was explaining the situation.
Very pushy and more driven on an immediate sale not giving the time to know the customer’s situation.
As a business owner I see this as a red flag. If you know the situation the customer is in you try to make the customer feel you understand not disconnect. They suffered a loss for their company today. I have cash in hand to purchase 3 vehicles and the have lost me as a customer.

We walked in knowing the exact car we wanted and Wendell Berry made our whole experience fast and easy. They have beautiful cars, low milage, at great prices. We walked out with the keys to the car we wanted and we highly recommend Drive Time for an amazing car and an amazing experience.

My experience with DriveTime has unfortunately been disappointing. Shortly after purchasing my vehicle, I began experiencing transmission issues. I’m supposed to be enjoying my new vehicle, but instead I’m having to figure out how to resolve these issues, which has put me in a difficult financial situation. Being without a reliable vehicle also affects my ability to work and manage my daily responsibilities. I expected a dependable vehicle and a much better experience.

THE WORST!! First time buying a car from a dealer and They sold me a 2021 hyundai sonata worth 13,000 for a “price” of 19,000 and an apr of 19% with a $640 monthly payment which means for some reason my buyout price is currently 26,719 and when i finish my payments in 6 years id have paid OVER $44,000! a complete rip off. A WEEK after buying the car the brakes, rotors and brake lines needed to be changed i noticed a dent in TWO rims that wasn’t professed to me, my A/C started blowing hot, and cosmetic issues they super glued my inside door handle to make it appear fixed when it was really broke a few other interior components with the same issue, as well as exterior my front bumper was properly attached and some of the fasteners/area where they should go were missing. As well as the catch plate underneath the car was dragging the second i hit a freeway and 1 mirror was replaced while the other was falling off once again super glued together. most of which not covered by silver rock so you'll have to come out of pocket for those expenses. Oh and dont forget about the negative equity so even if you wanted to refinance its IMPOSSIBLE because loan companies want to knly give you what the car is worth which means ill be over $11,000 IN NEGATIVE EQUITY! UNBELIEVABLE AN ABSOLUTE NIGHTMARE. Im drowning right now and cant even get rid of the car.

My daughter purchased her first car from here. The day after she purchased the car, the service engine light came on. It was never told to us that we only return the car within 5 days. The Salesman Clifton Ross, told us to take it to their mechanic across the street from them to have it looked at, and it would be covered under a 30 day service warranty. It is September 3rd 2006, shes had the car for a total of one week, and the mechanic has had it the rest of the time. The mechanic has proceeded to cause more issues than he fixed- to the point that the car does not start. Now she has to pay for a 2nd tow, to another shop for repair because that mechanic is going on vacation. Drive time charged my daughter 16,000 dollars for a car with severe issues, and will not exchange the car out within 30 days, will not assist with towing the car and they are all together a scam. So is their mechanic Junior across the street. STAY AWAY FROM THESE FRAUDS. They're so much of scammers, they dont even list all of their locations in their options when writing a review. This is for the location in Midlothian IL.

This car is giving me so much trouble,I almost lost my job, the horn won't stop blowing the front two lights are broken on the inside the brakes squeaks I've took the car where they recommend taking it Saturday will be the second time taking this vehicle in to Speedo I pulled up on the customer Tuesday got out the car the panic alarm started blowing profusely and scared the 77 year old lady so bad that she took out running and almost fell this car is embarrassing, and I haven't even had the car for 2 weeks yet

Tyreese Jackson at the Lubbock Tx office is a awesome sales guy very respectful and took care of everything and made possible for us to buy our vehicle

Freddie over at the Jax store off Cassat ave was very professional and made the buying process easy

Eric was great!! This had to be the easiest and fastest I've ever gotten a car!! I will spread the word!! Drivetime has been a Godsend!!

Steven made our car buying process literally seamless. Everything was explained thoroughly and we got the vehicle we came for. So far we have had zero issues.

Above and beyond customer service. Albert at miami lakes is the best. Thank you Albert for your awesome service.

It was wonderful

Had the fastest car buying experience ever in my lifetime!! Great friendly and excellent customer service

Everything went smooth ,my choice of cars was good,I like my car .

I had the best experience of my life. Ms. Lee did a wonderful job. She was very knowledgeable about her job.