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CPAP Outlet Reviews 

1,255
•
TrustScore 5 out of 5

4.8

Medical Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 1,091 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that they receive their orders very quickly and appreciate the exceptionally competitive pricing compared to local suppliers. People also note the reliable product quality and find the online store very user-friendly and convenient for regular purchases. Shoppers consistently praise the prompt customer support and the seamless ordering process that makes purchasing supplies completely hassle-free. Some people were dissatisfied with delivery times, mentioning that shipping occasionally took much longer than expected. A few reviewers also noted that specific items did not fit properly, experienced leaks, or presented sizing issues.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising quick shipping times and prompt... See more

Price

Reviewers mention positive feedback about price, consistently noting that items are considerably cheaper and... See more

Product

Reviewers highlight positive aspects of product, noting that items arrive on time, in good condition, and... See more

Order

People report positive experiences with order, highlighting fast shipping and quick delivery times. Customers... See more

Service

Customers consistently note positive experiences with service, frequently praising the fast shipping, easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good products, good service, good pricing, timely delivery, easy to order, much better than local suppliers. I have ordered all of my CPAP supplies from day one (7 years ago) from CPAP outlet. Highl... See more

Rated 5 out of 5 stars

Quick delivery. My husband has been reacting (skin) to his mask after almost 16 years. You had an alternative mask and it's not affecting his skin anymore. He needed it ASAP due to lack of sleep.

Rated 5 out of 5 stars

I am very pleased with CPAP Outlets fast & courteous response to a problem I had with my mask delivery. The problem was with Canada Post but they both responded quickly to resolve the issue within 2 d... See more

Company replied

Rated 5 out of 5 stars

I cannot say anything negative or bad about CPAP outlet. They are considerably cheaper for the same product than where I was previously buying my supplies from. I always receive my order quickly rig... See more

Company details

  1. Medical Equipment Supplier
  2. also in
  3. Hospital Equipment and Supplies Store
  4. Medical Supply Store

Written by the company

Being the leading suppliers and providers of CPAP & sleep apnea equipment, CPAP Outlet offers a range of products to choose from. Shop now!

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(1,255)

1,213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Service

My order arrived 3 days earlier than promised. I was kept informed about the progress of my order the whole time.

October 29, 2026
Rated 3 out of 5 stars

Great price, but are they genuine

Great price, and quicker delivery than estimated; however, the new mask makes an annoying creaky sound that I’ve not experienced before with these masks. This suggests that the mask may not be genuine, and might be some sort of fake version, which I’m not happy about.

October 29, 2026
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Reply from CPAP Outlet

We're sorry to hear about the issue with your new mask. We want to reassure you that all our products are genuine and sourced directly from authorized manufacturers and distributors. We've reached out to you by email to look into the issue further and assist with the warranty process.

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