CASAMUNDO Reviews 

Terrible experience. Booked online, paid full amount. Then received an email from Novasol asking for extra payment (cleaning). I paid and requested some linen. 2 weeks before arrival I received another invoice with cleaning and linen to be paid. I sent emails, did the online chat to be told that payment had not been received and unless i pay the latest invoice I wouldn't get the keys to the house. Even with ALL the proof of payments from my account AND my bank they insisted that payment had not been made. Therefore I had to pay which I did but I continued my battle to get my first invoice payment refunded. I spent 7 days out of my 8 days holidays at the house fighting for my refund to hear that they had received it and refund would be done immediately. No apologies. Casamundo wouldn't help or get involved. I sent a complaint to Novasol, they replied that all complaints had to be done to Casamundo. Casamundo has received my complaint and has IGNORED IT. Now have to raise my complaint to ABTA.

Clear filters and overview.

Everything was clear

Please be extremely careful when booking travel through platforms like Casamundo that offer XCover "Booking Refund Protection" via a simple checkout checkbox.

Earlier this year, I booked a trip for September. Due to a major, unexpected medical emergency (open-heart surgery), I had to cancel. When I claimed my cancellation fees under the insurance I paid for, XCover rejected it with a shocking technicality: they stated that my policy "period of coverage" had automatically expired months prior to my travel dates, simply because the policy was seemingly tied to the booking date logic rather than the actual trip dates.

They collected insurance premiums for a trip in September, only to issue a policy that supposedly expired long before departure. In my view, this is a misleading "phantom" insurance designed to take your money while offering zero actual protection for future-dated trips.

Save your money and skip this add-on. If you are unfortunate enough to face a serious medical crisis, do not expect any support from their insurance.

The site is very well-organized and easy to search. The chatbot is also very handy for confirming final details or quickly answering any further questions. There are various payment options, and you immediately receive an email confirmation containing all the information; it’s a fast and user-friendly app.

It was easy booking, got confirmation immediately, all the details about the property were there with good photographs.

Beautiful houses and good pictures to decide which house to book. And very easy site to book.

It is easy to search and book the holiday

Nice website, fast communication

The site is easy to use and many photos of the houses you can rent have been attached!

Great service clear and fast .
Only the price was high compared to the storting price , we took the first rental week of the year and the price was 150% .
But the place we rented was a dream , the owners nice and helpfull . So yes a reconmendation to these Who seek soletude, nature and dream house + pool

Easy to find what you want, with good picture and description

Easy to book

very easy, no trouble at all!

Everything was clear: easy to find, a well-written description, and enough photos to get a good impression.

Forms a portal to the company providing the object; supports getting insurance.