Next day delivery is a lie,ordered before the cut off, apparently still is in processing for shipping
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Purchased a refurbed iPhone 14 (ordered from BackMarket, but supplied by MobileReborn). Phone arrived from Mobile Reborn quickly and really securely packaged. Had a couple of questions so messaged C... See more
Company replied
I’ve purchased 4 phones for myself and children over years from Mobile Reborn and will continue to be a repeat customer, All have lasted so well and I’ve never had a problem, My phones have all com... See more
Company replied
Found out about Mobile Reborn a few years ago when looking for an affordable phone and I have never looked back. I have bought about 5 phones from them for my whole family over the years and they have... See more
Company replied
Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Electronics Store
- Mobile Phone Repair Shop
- Online Marketplace
- Telephone Company
About Mobile Reborn
Written by the company
Mobile Reborn is the market leader in retail-ready refurbished technology, specialising in Apple iPhone and Samsung Galaxy Smartphones.
The right way to buy tech!
💸Spread the cost at checkout
🚚FREE next day delivery
🏆12 month warranty
💙30 day money-back guarantee
We're a talented bunch with over 100 years combined experience in the technology industry. Our passionate team of tech experts love what they do and encompass Mobile Reborn mission to deliver high quality technology at a competitive price. By purchasing a refurbished device, you are not only saving yourself money, you have a positive impact on the environment by stopping a perfectly good device going to landfill, in turn, reducing your carbon footprint!
As well as stopping a device contributing to the increasing levels of e-waste, partnered with One Tree Planted, we plant a tree for every device purchased directly from Mobile Reborn.
Keep up to date with all things Mobile Reborn by following our socials!
Instagram:@mobilereborn
Twitter: @mobilereborn
Facebook: @mobilerebornUK
TikTok: @mobilereborn
The right way to buy tech!
💸Spread the cost at checkout
🚚FREE next day delivery
🏆12 month warranty
💙30 day money-back guarantee
We're a talented bunch with over 100 years combined experience in the technology industry. Our passionate team of tech experts love what they do and encompass Mobile Reborn mission to deliver high quality technology at a competitive price. By purchasing a refurbished device, you are not only saving yourself money, you have a positive impact on the environment by stopping a perfectly good device going to landfill, in turn, reducing your carbon footprint!
As well as stopping a device contributing to the increasing levels of e-waste, partnered with One Tree Planted, we plant a tree for every device purchased directly from Mobile Reborn.
Keep up to date with all things Mobile Reborn by following our socials!
Instagram:@mobilereborn
Twitter: @mobilereborn
Facebook: @mobilerebornUK
TikTok: @mobilereborn
Contact info
Unit 2, Road Two Industrial Estate, Winsford, Cheshire, CW7 2GT, CW7 3RX, Winsford, United Kingdom
- 01606558866
- support@mobilereborn.co.uk
- www.mobilereborn.co.uk
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 month
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Next day delivery is a lie,ordered…
Next day delivery is a lie,ordered before the cut off, apparently still is in processing for shipping
July 15, 2026
Unprompted review
The phone It came with airpods and was…
The phone It came with airpods and was fully functioning
May 12, 2026
I did not order anything from this…
I did not order anything from this company. Some one has used my email and now they are asking for a review?
May 11, 2026
The screen has a chip on it u should…
The screen has a chip on it u should maybe tell ppl ab things like that
April 29, 2026
Customer service…
I ordered a phone and it came quite quickly to be honest. However the phone wasn’t charging so it wasn’t in working order. I contacted customer service via email as no one was answering the phones. Once connected with customer service it was like talking to a brick wall. I had to send the device back myself and was treated quite poorly despite giving them my order number. I mean they could see that I literally just purchased the item. I treated as if I brought it months ago and due to my negligence the phone was damaged. That wasn’t the case at all. They’ve received the phone and still no communication up to now.
April 10, 2026
Phone looks almost brand new for a…
Phone looks almost brand new for a quarter of the price, great packaging and came quickly
March 2, 2026
Easy purchase excellent item
Easy purchase, iPhone in excellent condition as described
March 2, 2026
My order is getting delayed very late…
My order is getting delayed very late very bad I havent thought that mobile reborn would do this much late delivery of mobile its very disappointed me
February 6, 2026
Reply from Mobile Reborn
Hi,
Thank you for taking the time to leave a review. We’re really sorry to hear about your disappointment and understand how frustrating delivery delays can be.
We’d like to reassure you that your order was dispatched within our stated timeframe. Unfortunately, once a parcel has left our warehouse and is with Royal Mail, any delays in transit are outside of our direct control. That said, we can only apologise on their behalf for the delay you’ve experienced.
Please rest assured that we are tracking the item closely and have raised this with the courier to understand the cause of the delay and help move things along as quickly as possible.
If you need any further updates or support in the meantime, our customer service team will be more than happy to assist.
Best wishes,
Team Mobile Reborn
Scammers that take advantage of people less knowledgeable about technology.
Terrible experience buying from here. The phones are not tested properly and ends up being a gigantic waste of time for everyone due to returns.
To put into perspective how this company is incredibly dishonest; the screen provided with my iPhone 14 Pro was not an OEM screen but had the original IC chip transferred to pretend that it was. What this does is fool the operating system to think that you have original parts but you don't. So when you try to use the actual features that you'd expect from your phone, you can't and you'd be none the wiser. For me, this meant that ProMotion for example did not work even though it was 'on' and the screen was obviously not of the same quality.
What this means is that someone less knowledgeable would have been essentially scammed if not aware of what ProMotion is supposed to look like. Selling an iPhone 14 Pro without the features of the actual phone is dishonest and scammy especially when you're charging the same as other companies that actually have good parts.
DO NOT BUY FROM THIS COMPANY.
January 27, 2026
Unprompted review
Reply from Mobile Reborn
Hi There,
We're sorry to hear about how you feel regarding your experience with us.
To clarify, Mobile Reborn is a UK-based refurbished technology business. All devices are refurbished using certified and approved parts, and every device is thoroughly tested by our technicians prior to dispatch to ensure full functionality in line with the model specifications.
We strongly refute any suggestion that we intentionally mislead customers or “pretend” components are original. Where screens or components are replaced during refurbishment, this is carried out in line with industry standards, and devices are tested to confirm features operate as expected at the time of dispatch. If a fault develops or a feature does not perform as intended, this is exactly what our warranty and returns process is designed to address.
We can see that multiple reviews have been left across different platforms, however no order number or identifying purchase information has been provided in any of them. Unfortunately, this is preventing us from locating your order on our system and properly investigating the concerns raised.
Please contact our customer service team directly at support@mobilereborn.co.uk with your order number or proof of purchase so we can investigate this thoroughly and respond appropriately.
We are always happy to engage transparently, assist with genuine concerns, and resolve issues fairly where possible.
Best wishes,
Team Mobile Reborn
Simply the Best.
I would like to say that I could not recommend Mobile Reborn highly enough. I was having a lot of trouble with other companies getting the phone I wanted and had 2 phones sent to me that should have never been sent, they were totally unfit for purpose and had to be returned. Then I found Mobile Reborn and everything changed for the better, thankfully. Within a few days I received the phone I had been looking for. It was really, really well
packaged and was in excellent condition exactly as they said it would be, the phone was even charged. If you are looking for a good refurbished phone, this is definitely the place to go. Very Highly recommended. Thank you Mobile Reborn.
January 19, 2026
Unprompted review
Reply from Mobile Reborn
Hi Rodney,
Thank you for your lovely review! We’re so pleased to hear everything went smoothly and that you were happy with the condition, packaging, and service. It means a lot to know we could turn things around for you. Thanks again for choosing Mobile Reborn! 💙
Good service
Good service, quick delivery despite been between Christmas and new year
December 29, 2025
Reply from Mobile Reborn
Hi Anne,
Thank you for taking the time to leave us 5 shiny stars, as a small business it is greatly appreciated 🙏🏻
Please don't hesitate to get in touch if we can help with anything!
Best wishes,
Team Mobile Reborn 💙
I ordered an iPhone 12 and the…
I ordered an iPhone 12 and the experience has been really disappointing so far. My order has been stuck on ‘preparing shipment’ for over a week, even though the dispatch window has already passed. I’ve emailed them multiple times and haven’t received any response or updates.
Communication has been terrible and I’m now considering asking for a refund.
November 23, 2025
Unprompted review
Reply from Mobile Reborn
Hi There,
We’re very sorry to hear about your experience and understand how frustrating this must be. We did request some additional information previously so we could investigate the status of your order and provide a clear update, however we were unable to progress this without those details.
If you’re able to get in touch with our customer support team directly with your order number, we’d be more than happy to look into this as a priority, clarify the delay, and discuss the available options with you, including next steps if required.
Our intention is always to keep customers informed and resolve any issues as quickly as possible, and we’d welcome the opportunity to assist you further.
Best wishes,
Team Mobile Reborn
Amazing service
Amazing service, all process very clear and extremely simple anyone can do it. Highly recommended and will use again very very soon as Christmas comes;-)
November 3, 2025
Reply from Mobile Reborn
Hi Gavin,
Thank you for taking the time to leave us 5 shiny stars! 🌟
Best wishes,
Team Mobile Reborn 💙
Rhe iphone 12 i ordered was Broken on…
Rhe iphone 12 i ordered was Broken on arrival. Want my phone i payed for or a full refund
October 31, 2025
Reply from Mobile Reborn
Hi Joanna,
We’re sorry to hear that you were unhappy when the iPhone 12 initially arrived. All of our devices are thoroughly tested and quality-checked before dispatch, and faults on arrival are very rare.
We can see that once the issue was reported, the device was returned and a replacement was provided under your warranty, in line with our after-sales process. We’re glad we were able to resolve this for you and ensure you received a working device.
If you need any further assistance, please don’t hesitate to contact our support team.
Best wishes,
Team Mobile Reborn
Fast delivery device was excellent…
Fast delivery device was excellent condition i would definitely recommend and use again
October 17, 2025
Reply from Mobile Reborn
Hi Philip,
Thank you so much for taking the time to leave us a review, as a small business it is greatly appreciated 🙏🏻
Please don't hesitate to get in touch if we can help with anything!
Best wishes,
Team Mobile Reborn 💙
Ordered an Iphone 12 in good condition
Ordered an Iphone 12 in good condition, as needed a new phone due to previous one being shattered, as they were low on stock I received the same phone but in excellent condition, this is the second phone i’ve purchased and can’t fault the service or the quality of the products.
December 19, 2024
Unprompted review
Reply from Mobile Reborn
Hi Rich,
Thank you for taking the time to leave us a glowing review! ✨
Please don't hesitate to get in touch if we can help with anything.
Best wishes,
Team Mobile Reborn 💙
Reply from Mobile Reborn
Hi Peter,
Thank you for taking the time to leave us 5 shiny stars, as a small business it is greatly appreciated 🙏🏻
Best wishes,
Team Mobile Reborn 💙
Quick delivery nice phone
September 1, 2025
Reply from Mobile Reborn
Hi Amanda,
We're so pleased to hear you're happy with your Mobile Reborn device and if we can help with anything, please don't hesitate to get in touch! 📱
Best wishes,
Team Mobile Reborn 💙
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