metaspins.com Reviews 

139
TrustScore 2 out of 5

2.1

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Rated 3 out of 5 stars

Great site and community. However when asking support if its ok for both me and my brother owning one account each if we complete KYCs they gave the green light. After proccesing with it they terminat... See more

Rated 1 out of 5 stars

STAY AWAY!!!!!! They are just a bunch of scammers offering too much rewards just for luring people into depositing and after that if you win and withdraw they will close your account without any ex... See more

Company replied

Rated 1 out of 5 stars

scammers these days come up with fictious wagering targets before eligible for withdraw, forcing you to wager a sports bet 3 times... and even when you know you have wagered your deposit more than eno... See more

Company replied

Rated 5 out of 5 stars

Great website! Never had issues cashing out! Always instant deposits. Great responsive support! If anyone ran into issues its because they multi accounted and are trying to get multi first deposit bon... See more

Company details

  1. Casino
  2. Online Sports Betting Vendor

Written by the company

Play slots and live casino in full crypto Level Up for a reward and get Daily Metaspins Welcome to Metaspins.com: great stuff is always on the way


Contact info

2.1

Poor

TrustScore 2 out of 5

139 reviews

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1-star

Asks customers to review

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Replied to 63% of negative reviews

Typically takes over 1 month to reply

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2.1

All reviews

(139)

32 reviews in the last 12 months

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Rated 1 out of 5 stars

This website is a scam

This website is a scam. I made a deposit to play, and then they asked me to complete KYC verification to verify my account. After I successfully completed the verification, they sent me an email stating that my account had been permanently banned and that my deposit had been confiscated.

I did nothing wrong to justify confiscating my money. This is completely unfair and feels like a fraudulent practice. I strongly advise others to stay away from this website.

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

I deposited $150 to start betting on…

I deposited $150 to start betting on sports and playing casino games, but when I tried to withdraw an amount roughly equal to that initial $150, I was required to complete a KYC process via Sumsub. For some reason, the verification was rejected; they banned my account and didn't even return my deposit. In short, I was robbed.

July 10, 2026
Unprompted review
Rated 3 out of 5 stars

Great site and community however..

Great site and community. However when asking support if its ok for both me and my brother owning one account each if we complete KYCs they gave the green light. After proccesing with it they terminated both our account and withheld my funds.

June 7, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely not recommended

My experience with this site was extremely disappointing. They refused to pay out my bonus and simply claimed it was due to “abuse,” even though I was just playing slots normally and happened to make a profit. It really feels like as soon as you win, they start looking for reasons not to pay what they owe.

On top of that, I had to wait more than 8 days for my withdrawal. During that time, I kept receiving excuses and vague explanations instead of a clear update or a proper solution. The whole process felt unnecessarily delayed and very unprofessional.

In my opinion, this site is not trustworthy and I would strongly advise others to stay away. There are many other platforms available that are faster, fairer, and more reliable when it comes to withdrawals and bonus payouts.

Do yourself a favor and choose another site instead of wasting your time here.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

My id is bigbooo12345

My id is bigbooo12345
I played here from start of this year,everything works excellent,even now i am playing and winning way more often than in other casinos,don’t look at those bad reviews,clowns are just making many profiles.Best casino,keep it up

May 9, 2026
Unprompted review
Rated 1 out of 5 stars

Dont ever use this site

Dont ever use this site. they assume my account related to other account and decide to close it without any proper explaination. i deposit 30$ and luckily made it to 250$ and they took it all away from me. Before withdrawl, they ask me to do KYC and my KYC is PASSED.

DONT EVER COM TO THIS SITE UNLESS YOU WANT TO LOSE MONEY

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

dont play it on here

I’ve been waiting for my withdrawal for over 2 days now and it’s still 'pending.' My account is fully verified, I didn't use any bonuses, and I’ve met all the requirements.

Support keeps giving me the same excuses about 'admin review' for a very small amount of money. It’s obvious they are just stalling and waiting for me to gamble it back. This is not how a serious crypto casino should operate. Extremely disappointed. Don't waste your time or money here, you won't see your winnings.

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

Where did it go wrong ? Everywhere.

Where did it go wrong ?

Oh boy...

I must say, the withdrawals are fast. That's the good thing. But, being able to withdraw is something else.

The 'originals' games are the most rigged shit I have ever seen. 3 winning hands on BJ on 25 played ?

Also, the reward system is utter trash. U only get 'rakeback' on spins. Not even on BJ or their original games. So people like me who only play blackjack and dice got a 3$ rakeback for 24k$ wagered.

This site is trash, the RTP is trash, just stay away. A lot of better casinos to play at.

April 22, 2026
Unprompted review
metaspins.com logo

Reply from metaspins.com

Hi,

Thank you for taking the time to share your feedback.

We understand how frustrating it can feel when results don’t go your way, especially in games like blackjack where short-term outcomes can vary significantly.

For clarity, all our games — including Originals — operate on independently verified systems and are not influenced or adjusted by the casino. Outcomes are random and based on standard game mechanics.

Regarding rewards, rakeback and cashback are applied based on specific game categories and wagering activity. Some games contribute differently, which can impact the final amount received. We understand this may not always be obvious and appreciate the feedback.

We’re glad to hear that withdrawals were fast, and we’re sorry that your overall experience did not meet expectations.

MetaSpins Team

Rated 1 out of 5 stars

Scam website

Scam website. Kindly request you not to deposit any money here. They will reject your withdrawal request and give you useless reasons and disable your account. All funds they will keep. So be careful from this fraud website.

February 14, 2026
Unprompted review
metaspins.com logo

Reply from metaspins.com

Hi,

We have reviewed your case and would like to clarify the situation.

Our findings indicate a breach of our Terms & Conditions, specifically:

Section 8.1 – Only one account per person, household, IP address, and device is permitted.
Section 10.3.1 – Creating multiple accounts to gain an advantage from promotions or giveaways is strictly prohibited.

These rules apply to all promotional activities, including bonuses and giveaways.

In line with these terms, appropriate actions were taken on the account. These measures are applied consistently to ensure a fair and secure environment for all players.

If you believe there has been an error, you may contact our support team with full account details for further review.

MetaSpins Team

Rated 1 out of 5 stars

stay away.

yep, the rating says enough. just play elsewhere.

February 11, 2026
Unprompted review
metaspins.com logo

Reply from metaspins.com

Hi,

We’re sorry to see your review, but unfortunately we have not received any details from you despite requesting additional information.

Without account information, we are unable to locate or verify any issue related to your experience.

If you have encountered a specific problem, please contact our support team with your username or registered email address so we can investigate properly. We are always willing to review legitimate concerns.

MetaSpins Team

Rated 1 out of 5 stars

STAY AWAY!!!!!!

STAY AWAY!!!!!!
They are just a bunch of scammers offering too much rewards just for luring people into depositing and after that if you win and withdraw they will close your account without any explanation with just a mail saying we have confiscated your funds.

Scamiest site you will ever encounter, stay away.....

February 2, 2026
Unprompted review
metaspins.com logo

Reply from metaspins.com

Hi Adarsh,

We take accusations like this very seriously, so we have carefully reviewed the information provided.

We can confirm that no confiscation has been made on the account registered with the email address you shared

As a general clarification for all readers: registering multiple associated accounts from the same IP address or device in order to claim promotions, giveaways, or rewards more than once is strictly prohibited under our Terms & Conditions (see sections 8.1 and 10). In such cases, accounts may be restricted in accordance with our anti-abuse and fraud prevention policies.

If you believe there has been a misunderstanding, we kindly ask you to provide to our support team:

- your exact username
- the date of the alleged action
- any related transaction ID

We are always willing to review cases transparently and resolve any legitimate concerns.

MetaSpins Team

Rated 1 out of 5 stars

Stay away from this site the games are…

Stay away from this site the games are poor and do not pay out big wins just pathetic small payments

February 1, 2026
Unprompted review
metaspins.com logo

Reply from metaspins.com

Hi Glen,

We’re sorry to hear that your experience didn’t meet your expectations.

All games on our platform are provided by licensed suppliers and operate using certified RNG systems. RTP is calculated over the long term, which means short sessions can sometimes feel lower than expected due to natural variance.

For players who prefer higher theoretical return rates, we’ve recently introduced a dedicated Original Games section featuring titles with RTP up to 99%, as well as enhanced RTP versions of selected classics. This gives players more choice depending on their preferences.

We’d also be happy to review your gameplay in detail. Please feel free to contact our support team so we can look into your specific session.

We appreciate your feedback.

MetaSpins Team

Rated 5 out of 5 stars

When you deposit remove the business…

When you deposit remove the bonus feature but other than that instant deposits , instant withdrawals , very good customer service everything you can ask for. And a variety of slots and originals .
J

January 17, 2026
Unprompted review
metaspins.com logo

Reply from metaspins.com

Hi J,

Thank you so much for the 5-star review — we really appreciate you taking the time to share your experience!

We’re glad to hear you’re enjoying the instant deposits and withdrawals, our customer support, and the variety of slots and Originals. That’s exactly the experience we aim to deliver.

Regarding bonuses — players always have the option to deposit with or without a bonus, depending on their preference. We want to keep things flexible and transparent so everyone can choose what suits their play style best.

Thanks again for your support, and we look forward to seeing you back on MetaSpins!

MetaSpins Team

Rated 1 out of 5 stars

scam

scam. trust the reviews folks.

December 21, 2025
Unprompted review
metaspins.com logo

Reply from metaspins.com

Hi Joshua,

Thanks for your review. We’re sorry to hear you feel this way.

We replied earlier and requested more information, but we haven’t received any details from you in the last 3 days — and without them we’re unable to locate your account or verify what happened.

If you’ve experienced any issue (deposit/withdrawal/transaction), please reply here or contact our support team with:

- your MetaSpins username (or email used to register)
date + amount
- a screenshot (optional)

All transactions can be checked and verified, and we will investigate your case immediately once we receive the details.

Kind regards,
MetaSpins Team

Rated 1 out of 5 stars

Stay Away!

After a lucky win I proceeded to request a withdrawal. There I was, thinking everything would be processed smoothly. Lo and behold, after a few hours, I received that dreaded email falsely accusing me of having multiple accounts. I told them repeatedly that I have never registered an account on this site before but they confiscated my winnings anyway. A typical scam casino that should be avoided at every turn. Stay the heck away.

May 20, 2025
Unprompted review
metaspins.com logo

Reply from metaspins.com

Hi,

We take claims like this very seriously and have carefully reviewed the situation.

Account restrictions related to multiple or linked accounts are only applied following a detailed review by our compliance and fraud prevention team, in accordance with our Terms & Conditions. These checks are based on technical and security indicators — not assumptions.

We understand that this can be frustrating, especially after a withdrawal request. However, such measures are only taken when there is clear evidence of associated or duplicate accounts, which is strictly prohibited under our platform rules.

If you believe there has been a misunderstanding, we invite you to contact our support team directly with your username and the date of the decision so we can conduct a secondary review.

MetaSpins Team

Rated 4 out of 5 stars

good providers

since returning pragmatic to Australia the site has become alot better, ups and downs like most casinos never been denied a withdrawal(aslong as u wager 3× the deposit).

plus they allow Australians to play hacksaw without vpn witch is nice

December 4, 2025
Unprompted review
metaspins.com logo

Reply from metaspins.com

Hi Luke,

Thanks for taking the time to share your experience — we really appreciate it!

We’re glad to hear you’ve noticed improvements and that withdrawals have been smooth for you. Providing reliable payouts and access to strong providers like Pragmatic and Hacksaw is something we continuously work on.

As always, players can choose to deposit with or without a bonus, depending on their preferred wagering structure.

Thanks again for your feedback — we’re happy to have you playing with us!

MetaSpins Team

Rated 5 out of 5 stars

Best crypto casino by a long shot

Have had quite a few losses but I’ve also had quite a few wins. Any withdrawals I’ve made have been paid out in usually less than 24hrs. Support team are hands down probably the best I have ever dealt with in terms of online casinos. Shout out to Michael my VIP account manager.

Pinkrichsnake

November 29, 2025
Unprompted review
metaspins.com logo

Reply from metaspins.com

Hi Pinkrichsnake,

Thank you for the amazing review — it truly means a lot to us!

We’re glad to hear your withdrawals have been smooth and processed quickly, and that you’ve had a balanced and enjoyable experience overall. That’s exactly what we aim to deliver.

A special thank you for the shout-out to Michael — we’ll make sure your kind words are passed on to him and the VIP team.

We appreciate your trust and look forward to many more great sessions ahead!

MetaSpins Team

Rated 1 out of 5 stars

Scam Casino

After playing live casino and winning some money, I naturally requested a withdrawal. 6 hours later, I received an email from them saying that the fraud department had closed my account because I had multiple accounts. This was a complete and utter lie as I have never registered on this site before. Not only did they confiscate my winnings, which is already terrible enough, they refused to refund my deposit too. What an absolute scam! It seems like I wasn't the only one who has gone through this experience as there are multiple users sharing the same experience. These fraudulent tricksters have used this dirty tactic too many times as an excuse to not pay out winnings. Stay away!

May 19, 2025
metaspins.com logo

Reply from metaspins.com

Hi,
Thank you for taking the time to follow up and for providing additional information to help us review the matter more carefully.

We understand how frustrating this experience has been, and we’re sorry that it led to a negative impression.

After reviewing the case, we’d like to clarify a few points. Our checks confirmed that more than one account was registered, which isn’t permitted under our Terms & Conditions. As a result, the duplicate account was closed in line with these rules.

We’d also like to reassure you that:
- No winnings were confiscated on the active account;
- The deposit linked to the closed account was refunded.

The active account was later closed at your own request. All actions taken were in accordance with our Terms, regulatory obligations, and data-protection requirements.

We appreciate you sharing your feedback. If you ever decide to return, we’d be happy to welcome you back and ensure everything is set up correctly from the start. Our support team remains available should you wish to discuss this further.

Kind regards,
Metaspins Team

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