Hi Glen,

We’re sorry to hear that your experience didn’t meet your expectations.

All games on our platform are provided by licensed suppliers and operate using certified RNG systems. RTP is calculated over the long term, which means short sessions can sometimes feel lower than expected due to natural variance.

For players who prefer higher theoretical return rates, we’ve recently introduced a dedicated Original Games section featuring titles with RTP up to 99%, as well as enhanced RTP versions of selected classics. This gives players more choice depending on their preferences.

We’d also be happy to review your gameplay in detail. Please feel free to contact our support team so we can look into your specific session.

We appreciate your feedback.

MetaSpins Team