Purchased a large bathroom wall mirror which is backlit and is anti fog. The mirror looks absolutely fabulous in our bathroom and looks so expensive although it was a very good price. Easy online o... See more
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Item supplied had a flaw in the fabric. Within 48 hours ManoMano had sorted issue with supplier and we had received the replacement. 1st class service & great prices.
I ordered on 31/03/2026… I had notification of delivery on 10 April 2026 … in real I did not received delivery .. when I claimed for delivery … they replied … they delivered on wrong address .. they w... See more
Company replied
I bought a an extremely well priced mattress and was happy but ordered orthopaedic pillows from the same company and never received them. The company was gracious and reimbursed me and dealt with the... See more
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Purchased a large bathroom wall mirror…
Purchased a large bathroom wall mirror which is backlit and is anti fog. The mirror looks absolutely fabulous in our bathroom and looks so expensive although it was a very good price. Easy online ordering and brilliant delivery, which was free which is always very acceptable. Always very happy with purchases from manomano and certainly not disappointed with this mirror. Would definitely recommend manomano.
Great Service
Item supplied had a flaw in the fabric. Within 48 hours ManoMano had sorted issue with supplier and we had received the replacement. 1st class service & great prices.
May use AI-assist with repliesRead more
No delivery .. no refund.. no reclaim 😞
I ordered on 31/03/2026… I had notification of delivery on 10 April 2026 … in real I did not received delivery .. when I claimed for delivery … they replied … they delivered on wrong address .. they would rideliver my order … today it is 25/04/2026 … they did not deliver my order … I have lost a lot of time in wait and I lost money … and now when I try to open link to reclaim .. I cannot open it … it is stress and waste of time and money …. Zero response
Reply from ManoMano
Got an email informing me not only have…
Got an email informing me not only have they had a data base breech. But I am one of those affected. So now I’m having to check my affairs, be careful of phishing emails etc. Not good enough as I’d emailed my concerns as invited to. Guess what, no reply. I’m going to seek compensation whether or not any fraud is committed against me.
Reply from ManoMano
Inadequate service followed by a…
Inadequate service followed by a massive data breach of customers personal details onto the dark web.
AVOID , dangerous.
Reply from ManoMano
Competitive and quick!
Many choices with competitive pricing. Delivery was quicker than expected.
Great experience
Great experience, which picture showed in site same product arrived.
Delivery on time some before time.i
Recommend manomano
Come shop ok
Come shop ok, ma assistenza manomano fa pena quanto le sue promesse di garanzia
Reply from ManoMano
Precisi ed efficienti è un piacere fare…
Precisi ed efficienti è un piacere fare affari
Tried to contact ManoMano about a…
Tried to contact ManoMano about a delivery not being received. Spoke to Isa on the web chat who was not remotely helpful. Other orders have not been problematic which was why I ordered again, will not be doing that in a hurry.
Reply from ManoMano
James è stato professionale e mi ha…
James è stato professionale e mi ha supportato in modo eccellente risolvendo al termine il problema.
Useless Customer Service
Unreliable supplier and useless Customer Service!
I have bought a table listed under "garden tables". When it arrived the instructions in the package indicated it as a table for indoor use only!
I contacted the Customer Service to ask for clarifications. No clarifications provided. They just told me that if the instructions say for indoor use then this is how the table should be used. However this is not what it is reported in the table description on the ManoMano website.
They even contacted the seller who replied that the table is also sold for outdoor use.
Even with these evidences ManoMano refuses to provide the 2 years warranty on the table if used outdoor!
The lady of the Customer Service wrote me at least 20 emails and she is was just a rubber wall.
Awful!! Never again!
Reply from ManoMano
ManoMano owners don't care that I have been robbed by their organization
On August 7, August 14 and August 19, I wrote reviews in regards to a payment through bank deposit I made on July 26 for the purchase of a LED mirror, corresponding to ManoMano's reference number CBQE8QSGTP85 , order number ITC240726-4F6F4BFD7337 which was canceled by ManoMano allegedly because they hadn't received the payment.
The payment, as per proof generated by my bank's system, was made to the account ManoMano provided, this is, to:
Beneficiario ManoMano
IBAN DE98 5021 0900 7036 7511 63
BIC/SWIFT CITIDEFFXXX
Importo 166,99 Euro
No. di riferimento (causale) CBQE8QSGTP85
Today's note is to warn other prospect buyers of the fact that as of today, September 5th 2024, ManoMano has not done a thorough investigation nor accepted their mistake and has not refund me.
Beware of the inability of ManoMano and their representatives to solve their own mistakes, leaving the occasional customer without both his money and the article he thought he was buying. Buy somewhere else is my recommendation.
Reply from ManoMano
The flame gun was as described
The flame gun was as described, arrived on time and functions perfectly.
Site internet à fuir
Site internet et application déplorable. On perd beaucoup trop de temps en tant que pro a réinitialiser les pages.
Reply from ManoMano
Fast and on time delivery
Very bad service
Very bad service. Bought a bed but could not use it as had a fishy chemical smell, which after 1week still unable to use. Chemicals should not be allowed on beds as can cause issues with health, asked for remboursement and to send back, but supplier refused, saying that it could not have chemicals on it, however other reviews have also complained about this. ManoMano customer service are hands off and want communication between buyer and their suppler only. This is very bad business l. Going back on the app my order disappeared! Difficult to track this. I am going to take this further as it is totally against consumer rights. Do not use this company, they are not up to EU standards for products and customer service.
Answer to ManoMano — I have contacted supplier a few times. Firstly they told me to aire the bed, then they said they would give me 50% back. I do not want the smelly bed, pick it up and give full reimbursement and stop selling goods which are NOT fit for purpose l!
Reply from ManoMano
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