Hello,

Thank you for your message. Your satisfaction is very important to us and we always strive to do our best. Your comments are a great help to us, both the positive and the negative ones!

I am sorry that you are not satisfied with your experience on ManoMano.co.uk due to "Delivery issue".

On checking I see the seller replied to you with the following message today:

"Sorry, I just received the latest news that your package was lost during transportation.

In order to reduce your waiting time, I have contacted the warehouse to send you another package.

As the package is still waiting to be shipped, there is no tracking number available yet.

I will send you an email with the latest tracking number as soon as possible."

Please contact us if you have any questions or problems, we will be happy to help you.

We hope to have the opportunity to see you again on our website and to offer you a new and better experience.

Best wishes,
ManoMano UK team
(sent via mail)