Whipmats Reviews 

2,281
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 2,068 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the car mats to be a stylish addition that fits well and enhances the vehicle interior look. Many people appreciate the straightforward installation process, noting that the items match their cars nicely. Buyers often mention that the materials feel durable and provide good protection for daily use. Some reviewers were not happy with the poor product quality and improper fit that caused safety concerns near the pedals. Others noted that delivery times were longer than expected and communication from the team was lacking. A few people also mentioned receiving incorrect items or experiencing difficulties when requesting refunds.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and fit, reflecting a wide range of differing... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement. While many... See more

Order

Clients share ambiguous opinions on order processes, as experiences vary significantly among consumers. Many... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some experiencing fast shipping and timely... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product is good,fits ok,colour is a bit brighter than on the website,but still nice,im now thinking of getting sear covers aswell.happy customer,also got some free gifts which was a lovely surprise.

Rated 4 out of 5 stars

Good quality product, initially, the fit on the front seats wasn’t great, but they quickly sent out a replacement, which fit perfectly. Could potentially do with more prices to keep then stuck down, a... See more

Rated 5 out of 5 stars

The mats fit great in my new car. Love that they contacted me to confirm the rear configuration due to a vent in my rear seat before going ahead. Now I need a boot liner to match and I'd be ecstat... See more

Rated 5 out of 5 stars

My second set of Whipmats and cannot fault them at all... Especially as purchased within the sale, and with the few free extras available... Both sets fitted perfectly, first ones in a... See more


Company details

  1. Auto Accessories Wholesaler

Written by the company

We offer our customers in the UK the widest selection of luxury car mats. With over 10,000 models, each custom-made with laser precision for a flawless fit and to beautifully enhance your car’s interior.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(2,281)

1,471 reviews in the last 12 months

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Rated 1 out of 5 stars

First set of MATS did not fit my car…

First set of MATS did not fit my car very poor Chinese manufacturing they have sent me a replacement set which are even worse they are just 3 flat mats that you can get in any supermarket but only 3 mats ? do not buy from this company takes 20 days to get them so I have wasted £99 and 40 days no sign of a refund

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

Poor company service

Placed my order of car mats and car seats
Car mats with logo
Car mats arrived but without the logo which i had paid for
Car seat, i was emailed informing me that the order had been delivered.
I wuestioned thrir email regarding the email, the reply back from Whipmats… order was cancelled and money refunded.
It appears Whipmats are a very shoddy company, they accept your order and money and then inform you, your offer has been deliverd when it hasn't
Their process for refunds takes longer
My advise is stay well clear of them… red flag

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!!

SCAM!!!!!
DO NOT BUY ANYTHING FROM THIS SITE
This is what you get for 59£
No gifts no proper mats or floor cover !
It's like you both them from China for 5£ !!!

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality

Good quality could do with a few more fixings and packaging questionable buy understandable does what they say water proof and keeps car clean and mess free would be awesome to have a product that protects down the door side of the seats for future purchase.

August 24, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking workmanship

Absolutely shocking workmanship, meant to be hard wearing. Mine wore a hole where my left heel sits whilst operating the clutch pedal within three months.
Company offered me a 15% discount on my next order but I told them I would be taking further action.
Absolutely disgusting customer service.

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

Mats arrived bu did not fit well

Mats arrived and did not fit well, Qulity isno where like in the advert either so BEWARE.
Porsche Logo was £10 extra and not visible, was told I needed to tear part of the mats to see the logo! Im not placing this rubbish in my Porsche
Went through the normal channells and its stalling tactics all the way!
Finally get Alfie Jones, well the company isnow baced in Hong Kong not the UK and it was jusr a debacle!
They finslly agree to have them back but against the Consumer law the yexpect you to send them back to Hong Kong!!
Im off to Hong Kong to see relatives soon so might well visit Stanley Street where they are based!
Utter Debacle and im going throigh small claims unless their next comms is payiny postage
AVOID THIS COMPANY!!!!

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

Strongly advise done west your money

Strongly advise done west your money.
These car mats are poorly made, slide around dangerously under the pedals, and arrived with a chemical odor that stings and give headache.
I have bought for my audi A7 and I have put in the bin £99.95.
This car mats are poorly made, chemical smell and don't fit how they claim it video.
I guarantee you and your passenger after 10min will open all windows because a stings.
Strongly advise done west your money.

August 14, 2026
Unprompted review
Rated 1 out of 5 stars

This product has been the biggest waste…

This product has been the biggest waste of money I’ve ever spent. The mats do not fit anything like the online advertisement implies they will albeit on a different car. The look and finish is nothing like advertised either. I wish I’d just given my money to charity instead of wasting it on these coverings

August 5, 2026
Unprompted review
Rated 1 out of 5 stars

I mistakenly ordered boot mat instead…

I mistakenly ordered boot mat instead of car floor mats. I contacted them straight away and after 2 lots of emails of me saying i had ordered the wrong item and wanted a to cancel my order i had 2 emails that wasted two days saying yes you have ordered the boot mats. Customer servicd is so unhelpful and now they are saying they are being prepared for my vehicle. If they read my email properly the mats would not be made yet and canceller. Be careful buying from this site as they dont care what you want to do.they ignore email requests

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Don't hesitate buy

Mats were easy to instal and look great. Would highly recommend togive your car that clean class look
You can feel the quality.

August 20, 2026
Unprompted review

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