I am happy with the service provided by ResellerClub. The Support staff is very knowledgeable and experienced and they always try to resolve the issue at the earliest without delaying.
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support was excelent with Mohd Rameez…
support was excelent with Mohd Rameez B, Thanks
good support by ramez
Mohd Rameez B was very knowledgeable…
Mohd Rameez B was very knowledgeable and well aware of the issue. He understood the problem quickly and resolved it efficiently. I really appreciate his professionalism, helpfulness, and prompt support. Great service!
Excellent Service
I received excellent service from Mohd Rameez B. Highly satisfied customer.
GOOD Customer service
Excellent hosting and support from the…
Excellent hosting and support from the team
I have been using ResellerClub’s…
I have been using ResellerClub’s services for over **14 years**, and my overall experience has been quite positive. One of the things I particularly appreciate is their **support system** and how easy and straightforward it is to manage services on the platform. The interface and overall experience make day-to-day hosting and domain management relatively hassle-free.
However, there is one significant area that, in my opinion, needs improvement — **server security and flexibility around third-party security solutions**.
Coming from an **Antivirus and IT security background**, I feel that the current server security provisions could be strengthened further. In particular, ResellerClub should consider providing customers with greater flexibility to deploy **reputed third-party antivirus/endpoint security solutions** on their servers, where technically and operationally feasible. The existing security solution does not fully meet my expectations for hosting production-grade applications.
This has become a **major limiting factor for me when considering scaling up and hosting SaaS products on the platform**. For a long-term customer like myself, having enterprise-grade security options and the ability to choose or integrate a trusted third-party security layer would provide much greater confidence in hosting critical applications.
Overall, I value ResellerClub’s service and support and would like to see them address this area. If the platform can strengthen its server security and offer more flexibility in security configurations, I believe it would become a much stronger proposition for businesses looking to scale their SaaS and mission-critical workloads.
Extended support beyond tp provide…
Extended support beyond tp provide domain control panel logins post movement, thanks again specifically to Rameez Mohmd
~ Peter Paul
Disappointing Support Experience
Unfortunately, Rishi K was unable to resolve my issue and I ended up wasting hours waiting for a solution.
I only needed the suspension on my license to be removed. The same issue has been resolved by other agents in just a few minutes, but this time I waited for hours without getting the help I needed.
I'm very disappointed with the support I received and I hope the company improves the way situations like this are handled.
Jason was very helpful
Jason was very helpful, professional, and patient throughout the entire process. He took the time to understand our issue, personally followed up with the concerned team, and made sure our case was prioritized. He kept us informed and provided clear guidance at every step. We really appreciate his support and dedication. Excellent customer service! 5/5.
Jason M was courteous
Jason M was courteous, helpful, and responsive throughout the support process. He took the time to understand our concern, coordinated with the billing team, and escalated the case on priority. We sincerely appreciate his professional support, patience, and timely updates.
The support team is so good that they…
The support team is so good that they even solve the problems for us.. and the team is so generous that they talk properly to the clients.
I had an issue that needed immediate…
I had an issue that needed immediate attention, and Mohd Rameez B provided outstanding support. He was professional, knowledgeable, and extremely efficient throughout the entire process.
What impressed me the most was how quickly everything was resolved. The issue that had been causing concern was completely solved in about 5 minutes. Mohd clearly understood the problem, guided me through the solution, and ensured everything was working correctly before closing the case.
This was one of the fastest and most effective support experiences I have had. Thank you, Mohd Rameez B, for your excellent service and dedication to helping customers.
Highly recommended!
PM Cyber Tech
Give an amazing support from Rameez Bhaijee.
Give an amazing support from Resellerclub by Rameez Bhaijee. Very silently done the support, and having good technical knowledg and whatever we are telleing is very much understanding and give the resolution. Thanks resellerclub, Thanks Rameez Bhaijee.
Great hosting experience
Great hosting experience! The support team is very helpful, responsive, and professional. They quickly understand the issue and provide clear explanations and solutions. Really appreciate their assistance and customer support. Highly recommended!
Assited me in the whole domain transfer…
Assited me in the whole domain transfer process end to end, while answering all my little to major doubts, making this a seamless and smooth experience for us, thank you
Quick and amazing support provided by…
Quick and amazing support provided by Mohd Rameez.
Thanks
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