RefiJet Reviews 

1,146
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 385 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, patient, and knowledgeable throughout the entire refinancing process. People note that the team explains every step clearly, making the transaction smooth and stress-free. Consumers also highlight receiving great rates and significant monthly savings on their car loans. Reviewers appreciate the fast and efficient service, noting that documents are handled quickly. Many users mention how easy it is to apply online and complete e-signatures without leaving home. Buyers express complete satisfaction, often recommending the services to others looking for a reliable agency.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, patience, and extensive... See more

Service

Reviewers highlight positive aspects of service, consistently noting that the refinancing process is... See more

Customer service

Consumers find customer service to be positive, highlighting that representatives go above and beyond to... See more

User experience

Reviewers mention positive feedback about user experience, describing the overall procedure as fast, smooth,... See more

Price

Customers had positive experiences with price, reporting significant savings on their monthly payments and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

absolutely loved working with Thomas Summerlin! He was the best guy ever. He was very professional and made me feel like I knew him personally! I felt very comfortable speaking with him and I especia... See more

Rated 5 out of 5 stars

Karen Friedman assisted with my auto refinance and she made this experience wonderful! She was extremely knowledgable and walked me through each step of the process. She was able to get me a much bett... See more

Rated 5 out of 5 stars

Every detail was handled quickly and very helpful and friendly. Karen Freidman went Way Over and Above to help me and make sure things went Smoothly. I would Recommend Her and RefiJet to anyone lookin... See more

Rated 5 out of 5 stars

I first applied to the top rated company and wasn't pleased with their offers, especially since I have top tier credit rating. Upon my daughter's referral to RefiJet, I applied and was pleasantly sur... See more


Company details

  1. Car Finance and Loan Company

Written by the company

RefiJet is an auto-refinance company that specializes in offering personalized help & support to find consumers the best auto refinance loan for which they qualify. RefiJet partners with a national network of leading financial institutions & delivers quick quotes at competitive rates.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(1,146)

360 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

3025931

3025931
Ricardo Gutierrez excellent reference my car joselin is professional she help me always thank you so much

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service


Great customer service. The entire procedure was a breeze. Thanks to the Great Staff from every department. I also received Over $1300 in refunds. That’s always a bonus in my book. My payments are half of what I had been paying. I would gladly recommend RefiJet.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Refijet & Arlo are AWESOME!!!!!

My representative, Arlo, was incredible to work with! She made the entire refinance process simple, seamless, and stress-free. She was knowledgeable, professional, and a pleasure to work with from start to finish. I highly recommend this company to anyone considering refinancing. 10/10 experience! ⭐⭐⭐⭐⭐

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Staff were great

Staff were great, they assisted me with all my questions and concerns. Maid me feel confident and comfortable throughout this process.

May 28, 2026
Unprompted review
Rated 1 out of 5 stars

I would say 0 because this company took…

I would say 0 because this company took my loan of 22,450 and they added 8k onto my loan and sold it to another company! They also took too long to pay off from last lender that they made me 2 months behind and my credit went from 650 to 533! Now it will be there for 7 years!! Run from these scammers!

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Refi Jet has excellent personnel

Alena was a partner to me in accomplishing the re-finanace of my car loan. Rather than a customer, she walk with me step by step and understood what I needed to know, following through with simple and direct answers. My refund of extra fees after the loan was completed was seamless as she submitted the paperwork to the previous and the new lenders in a timely manner.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Ideal experience from start to finish

Ideal experience from start to finish. Matt Waring was extremely informative and helpful throughout the entire process, which I appreciated tremendously. Sergio also did an excellent job solidifying the final steps as well. I highly recommend their services, as they fully exceeded my expectations across the board.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

High 5 to Clyde

From my first phone call Clyde exuded quiet confidence and competence. I knew I was in good hands. Clyde guided me through all the steps in the process and voila I got the refi loan at a great rate.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Kris and Travis were absolutely…

Kris and Travis were absolutely amazing! They made my car loan dreams come true! They found the best rate at the best price! Better than I saw from competitors! Beyond thankful! So quick, very knowledgeable and friendly service! Very pleased with the outcome! Kris really helped me with my financial goals with my car loan! So appreciate them both! Very quick efficient and professional, highly recommend! Thank you so much!! 🙌

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Saved my vehicle

I had just lost my husband and my car payment was out of my range, I took a chance and found this company and after talking to Will R. He saved me over $200.00 a month, and I got to keep the car my husband picked out for me. I will always be Thankful for your kindness.
This is not a scam business. I will be referring anyone I can.

April 8, 2026
Unprompted review

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