Andy was wonderful! He was so helpful, polite and stayed in contact through the whole process. They were able to get my car payment $150 less than what I was paying and in this economy $150 is a big c... See more
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Company details
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Headquartered in Austin, Texas, rateGenius has been driven to help people save money for 20 years. With a massive lender network of over 150 financial institutions in all 50 states, rateGenius helps find people better auto loan rates through refinancing.
Contact info
9300 United Drive, Suite 180, 78758, Austin, United States
- 866-728-3436 Ext: 411
- service@rategenius.com
- rategenius.com
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Scammy and eager to harm your credit - beware
This company will lie about a preapproval, run a hard credit pull, and then predictably completely switch the terms to something absolutely ridiculous and untenable. Avoid like the plague. Should have known better.
Very helpful,and available to answer…
Very helpful,and available to answer any and all questions.Would highly recommend to friends and family.Thank you Logan.
Jay was very helpful
Jay was very helpful would work with her again! My goal was a lower payment and that’s what got, happy customer.
Daniel was on top of the whole process
Daniel was on top of the whole process. He kept me updated and was very knowledgable with what to expect or answering any questions I had. Would definitely recommend!
excellent service and surprisingly fast
excellent service and surprisingly fast
Great experience
Great experience, Hayley was wonderful. She made the overall experience a breeze, and explained everything thoroughly answering any and all questions I had. She was professional and polite every interaction.
Matthew was very informative and…
Matthew was very informative and helpful throughout the entire process. He was definitely helpful with a complicated situation of removing an old co signer who lives in another state. Great work! Friendly and professional
Stress Free & Quick!
Logan Baker guided me through my first refinance experience with knowledge and patience. I filled out the online application with very little expectations and Logan called me the next morning to talk about my needs and did all the hard work to find us an amazing deal! The Remote Online Notary service they provide to sign documents made this experience stress free and easy to complete. Our refinance was funded quickly and now have a peace of mind knowing that we have a MUCH better rate and lower payment on our auto loan! Thank you Logan for your help!
Great Experience …
I asked AI the best company to apply for refinance & RateGenius came up. Working with them made the process easier then expected. I will refer others to them. Thanks again for all your hard work in obtaining the refinancing agreement.
Isabel was very nice and clear with…
Isabel was very nice and clear with communicating on how the process would go! Everything went smoothly for me, and I’m grateful to have worked with her!
Quick, Professional
Quick refinance on my vehicle. Easy process and professional service all around.
Best in the business
Great customer service and assistance. Kept me updated every step of the way.
Great company
Tawnie was wonderful to work with, she was friendly and understanding. She kept me update and listened to what I was needing.
Very helpful
Very helpful, quick, and easy. I couldn’t asked for anything more, how simple they made this process for me. Definitely recommend to others.
Great communication.
Amber Feldman was EXTREMELY helpful
Amber Feldman was EXTREMELY helpful. Outstanding customer service. Amber assisted in every way she could. Thank you!
Justin Rodriguez is not only…
Justin Rodriguez is not only unprofessional but very rude. He is not forthcoming and will not admit when he makes mistakes in handling customer’s payoffs. If not for Kevin’s professionalism I would not do business with this company. Justin deserves to work somewhere else.
Matt was awesome to work with
Matt was awesome to work with. The process was quick and simple. I would recommend RateGenius again and again!
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