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Roches Hair Loss & Breast Care Reviews 

540
•
TrustScore 5 out of 5

5.0

Hair Product Store
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Review summary

Created with AI, based on recent reviews

Considering 230 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that all the staff members are exceptionally welcoming, highly knowledgeable, and genuinely attentive to individual needs throughout the entire visit. Visitors often describe feeling completely at ease and deeply supported during sensitive appointments, noting the remarkable level of compassionate care provided. People also deeply appreciate the calm and comfortable atmosphere, which helps reduce stress and makes the overall environment feel very welcoming. Consumers consistently note that the products, including specialized wigs and post-mastectomy wear, are of excellent quality and offer a wonderful fit.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing team members as exceptionally... See more

Product

People report positive experiences with product, expressing deep satisfaction with the wide variety and... See more

Service

Reviewers express great satisfaction and appreciation regarding the service provided. Customers consistently... See more

User experience

Customers had positive experiences with user experience, finding the visit enjoyable, welcoming, and easy.... See more

Customer service

Consumers find customer service to be exceptionally supportive and understanding during difficult times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 2nd visit but this time it’s for my prosthesis after my surgery so I got bras & swim wear which Sam helps me get what’s the right size for me & suits me the most. She knows really well of her job &... See more

Rated 5 out of 5 stars

I would highly recommend Roches. Very welcoming atmosphere. The fitting was done with care, patience and professionalism. I didn’t at any point feel rushed or uncomfortable. The staff are very kno... See more

Rated 5 out of 5 stars

I visited Roches to today to get a few hats, and a fringe & hair halo to wear with them. Andrea was really helpful, showing me a selection of hats that met my criteria & helping me fit them all on... See more

Rated 5 out of 5 stars

I had a wig adjustment appointment with Andrea, my second one. Since my last my hair has got much thinner during chemo and my colour is faded. Andrea found better colour matches and attached bigger cl... See more

Company details

  1. Hair Product Store
  2. Hair Replacement Service
  3. Health and Beauty Shop
  4. Lingerie Store
  5. Skin Care Clinic
  6. Wig Shop

Written by the company

Roches is a dedicated hair loss and breast care store specialising in the supply of the essential products required by those affected by hair loss caused by alopecia and cancer treatment; in addition to essential breast care products required after surgeries such as mastectomies, lumpectomies and reconstruction. At Roches, we supply premium wigs, hair pieces, hair refusion systems and custom pieces for all types of hair loss and hair thinning. Our scalp experts can meticulously analyse the scalp and advise specialist in store treatments or home care that can help calm the scalp, heal the scalp, and prepare it for hair regrowth. We are dedicated to providing our clients with the essentials to make them look and feel great. Our range of product offerings extends past the immediate requirements of wigs and breast prostheses to include: - Hair stimulating products to promote hair growth - Hair rebuilding and rebalancing products - Organic hair colouring - Holistic massage & facial treatments (suitable for cancer patients, by our certified therapist) - Organic, Vegan Friendly Skin Care products for dehydrated & damaged skin. Roches staff members have had their own alopecia, cancer & mastectomy surgery experiences, allowing them to truly understand your needs. Dedicated to Restoring your Confidence, since 1989.

Contact info

5.0

Excellent

TrustScore 5 out of 5

540 reviews

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5.0

All reviews

(540)

216 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

1st Visit

I was made feel very welcome and Samantha was very helpful, she took time to make sure I was comfortable.

Excellent service, thank you.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

I had a scalp check

I had a scalp check. Andrea was very knowledgeable and gave me a lot of advice about how to promote hair growth. It was done in a respectful and supportive way. Thank you

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

My new hair pieces

Made to feel very comfortable- Andrea very helpful.. collected my wig and hairpiece and very happy with both and her advice on care and wearing .. she also trimmed in the fringe for me which was perfect 👌

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Service

From ordering to delivery everything was so efficient and excellent quality.

June 10, 2026
Rated 5 out of 5 stars

Very pleased with my new piece

Very pleased with my new piece, all thanks to Patricia. Had an amazing time conversing with Patricia. Very professional stylist. Left feeling very happy. Many thanks Patricia

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Andrea was fantastic

Andrea was fantastic, made me feel at ease and listened so well, tried lots of options until I found the perfect fit for me.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Andrea was amazing

Andrea was amazing, made what could have been an upsetting experience a really positive experience. Great time and advice given, nothing was too much trouble. Couldn't recommend enough!! 👌

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

The staff is very friendly and…

The staff is very friendly and professional, Andrea and Kate both are excellent people, making me feel like a home. The new chair and armchair are really comfortable and cool with the back massage .
Good atmosphere, highly recommended.

June 4, 2026
Unprompted review

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