Roches Hair Loss & Breast Care Reviews 

540
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 236 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally helpful, knowledgeable, and compassionate nature of the staff who make every appointment comfortable and supportive. Visitors often mention feeling completely at ease within a warm, welcoming environment while browsing a fantastic selection of quality products. People consistently appreciate the personalized attention and expert guidance provided throughout their visits. However, some customers also noted that navigating the choices for the right match, design, or initial fit took a little extra time and patience. Reviewers expressed that working through these various options ultimately led to satisfying results despite minor initial hurdles.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing team members as exceptionally... See more

Product

People report positive experiences with product, expressing deep satisfaction with the wide variety and... See more

Service

Reviewers express great satisfaction and appreciation regarding the service provided. Customers consistently... See more

User experience

Customers had positive experiences with user experience, finding the visit enjoyable, welcoming, and easy.... See more

Customer service

Consumers find customer service to be exceptionally supportive and understanding during difficult times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 2nd visit but this time it’s for my prosthesis after my surgery so I got bras & swim wear which Sam helps me get what’s the right size for me & suits me the most. She knows really well of her job &... See more

Rated 5 out of 5 stars

I would highly recommend Roches. Very welcoming atmosphere. The fitting was done with care, patience and professionalism. I didn’t at any point feel rushed or uncomfortable. The staff are very kno... See more

Rated 5 out of 5 stars

I visited Roches to today to get a few hats, and a fringe & hair halo to wear with them. Andrea was really helpful, showing me a selection of hats that met my criteria & helping me fit them all on... See more

Rated 5 out of 5 stars

I had a wig adjustment appointment with Andrea, my second one. Since my last my hair has got much thinner during chemo and my colour is faded. Andrea found better colour matches and attached bigger cl... See more


Company details

  1. Hair Product Store
  2. Hair Replacement Service
  3. Health and Beauty Shop
  4. Lingerie Store
  5. Skin Care Clinic
  6. Wig Shop

Written by the company

Roches is a dedicated hair loss and breast care store specialising in the supply of the essential products required by those affected by hair loss caused by alopecia and cancer treatment; in addition to essential breast care products required after surgeries such as mastectomies, lumpectomies and reconstruction. At Roches, we supply premium wigs, hair pieces, hair refusion systems and custom pieces for all types of hair loss and hair thinning. Our scalp experts can meticulously analyse the scalp and advise specialist in store treatments or home care that can help calm the scalp, heal the scalp, and prepare it for hair regrowth. We are dedicated to providing our clients with the essentials to make them look and feel great. Our range of product offerings extends past the immediate requirements of wigs and breast prostheses to include: - Hair stimulating products to promote hair growth - Hair rebuilding and rebalancing products - Organic hair colouring - Holistic massage & facial treatments (suitable for cancer patients, by our certified therapist) - Organic, Vegan Friendly Skin Care products for dehydrated & damaged skin. Roches staff members have had their own alopecia, cancer & mastectomy surgery experiences, allowing them to truly understand your needs. Dedicated to Restoring your Confidence, since 1989.


Contact info

5.0

Excellent

TrustScore 5 out of 5

540 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(540)

216 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I was very happy with the products I purchased from Roches. I rang first and spoke to a lovely member of staff about my query. She explained everything to me and I went on their website and placed an order. My products were not in stock so I got an email explaining that they were ordered. Within a week they had been delivered to me by an post. Excellent communication and service between me and Roches. Many thanks

July 29, 2026
Rated 5 out of 5 stars

A friendly gem

To find you have to shop in a specialist shop post surgery is overwhelming in itself but once you enter you find yourself in the hands of someone like Sam you immediately relax. Shes extremely professional knowagable and friendly. She knows exactly how to help you. I left armed with 2 fitted prosthesis swimwear and Bras. Theres also an option to buy online when you find brands you like.Highly recommend giving them a call.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Andrea is so knowledgeable

I was dealing with Andrea for wigs, her knowledge, patience and generosity of time helped ensure I made some excellent choices. Under her guidance I feel confident and happy in my "new hair".

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Andrea .. so helpful and nice

Andrea was lovely to deal with knew exactly what suited me and what i wanted.. absolutely no pressure to buy anything. When the time comes i will be back to her.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

I left Roches today happier than I…

I left Roches today happier than I thought I would ever be. The help I received in picking a wig, also the laughter even though I am going through the hardest time of my life. The end result is that my wig makes me look like me. Thank you so much

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Visiting Roches

Second time attending the shop. I can't thank enough how warmly and compassionately the staff are. Atmosphere there is nice and calming. It's like little oasis emotionally and physically .

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Another excellent visit to Roches

It was an absolute pleasure to have been looked after by Dominica on my visit to Roches. She was well versed on products and sizes. She listened to what I was looking for and why and offered great advice. She was a lovely lady and I was absolutely delighted with my tankini , cover-up and swim prothesis. Highly recommend Roches for their excellent staff, service and amazing products

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you. What a Team, so warm, caring and great personalities. Honest in details about products, offering great advice. Highly recommend

July 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look