PurePods Reviews 

73
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Sure it might work a little but is basically nonsense. Fraudulent health spas have used the same bit of electrolysis in foot baths to tell you that it’s removing the contaminants in your body, but it... See more

Company replied

Rated 4 out of 5 stars

Great product, easy to use website, speedy delivery. Would’ve been 5 stars if it hadn’t been for the fact that each filter was wrapped in its own plastic bag which seems to negate the whole point o... See more

Rated 5 out of 5 stars

Why do companies ask you to review stuff immediately after buying? Give me time to use it first. This order was delivered swiftly and arrived as expected. Usage is based on my previous purchase. Th... See more

Company replied

Rated 4 out of 5 stars

Have swapped over to pure pods due to trying to find a environmentally suitable replacement. My only issue has been how slow my water filter takes to fill up the tank of my breville hot cup machine.... See more

Company details

  1. Water Filter Supplier

Written by the company

Refillable water filter cartridge and refill pods, using 60% less plastic than competitors. Cartridges are compatible with Brita* Maxtra and Maxtra+ jugs. #GreatTasteLessWaste


Contact info

3.6

Average

TrustScore 3.5 out of 5

73 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(73)

12 reviews in the last 12 months

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Rated 4 out of 5 stars

Great product shame about the plastic wrapping

Great product, easy to use website, speedy delivery.

Would’ve been 5 stars if it hadn’t been for the fact that each filter was wrapped in its own plastic bag which seems to negate the whole point of buying recyclable or replaceable biodegradable filters. Just a little disappointed in the use of additional plastic when sending these items out.

February 15, 2025
Rated 1 out of 5 stars

Really disappointed Poor Attitude

Really disappointed, ordered a 6 refill pack online and after querying a "delivery" text which turned out to be spam I was Informed they had no stock and wouldn't be able to dispatch for another week. Whilst there was no indication the order would be completed quickly there also wasn't anything to indicate it would take so long. Now I have asked to cancel & have a refund I've had no response.
In reply to their reply - you didn't even acknowledge my refund request so how would I know?

February 14, 2025
Unprompted review
PurePods logo

Reply from PurePods

Unfortunatly, we were waiting for stock to arrive at our warehouse. You were refunded within ten minutes of your email.

Rated 5 out of 5 stars

Good price

Good price, good product. Been using PurePods for several years now and they've always been reliable, quick to deliver and never had any product issues.

December 7, 2024
Rated 1 out of 5 stars

Product simply does not work

Product simply does not work. Company removing my comments under Facebook posts. Not responding to emails sent to customer support. Oh, and the product is available half the price without branding on Chinese shopping platforms like Aliexpress. I would be fine with this if it actually worked. Will remove review if i get a refund.

November 12, 2024
Unprompted review
PurePods logo

Reply from PurePods

I think you have us confused with another company. We have had no communication from you regarding water filters.

Rated 5 out of 5 stars

PurePods adapter super-gadget

When I got a new water filter it needed adapting so that it would fit my PurePods. I ordered the simple (and cheap) little gadget direct, and they arrived in a couple of days. I must admit at a fiver for two I was sceptical but it worked like a dream. I love PurePods. No plastic apart from the initial pod holder. And when they're finished, the beads are great for deterring snails and slugs from potted plants. Winner!

June 8, 2024
Rated 5 out of 5 stars

Great performance

My brita-compatible pack arrived in good time, and fit and worked really well. I have tried other brands, which I was not happy with. 100% happy with PurePods. The only downside is that although the pod is marked as biodegradable, it is still recommended to be disposed of in household waste. It would be great if it could come with a recommendation to be compostable in food waste bin

April 9, 2024
Rated 5 out of 5 stars

Great product

Great product, cartridges fit easily into my Brita Maxtra filter. Much less plastic waste which is great and water tastes so much better!

November 6, 2023

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