When looking at the reviews of PPL I was filled with dread. However my experience with Taylor Smyth was nothing short of fantastic. Even when she was on holiday she had people covering my remortgag... See more
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Created with AI, based on recent reviews
Written by the company
Dedicated conveyancer
To guide and assist you through the entire conveyancing process, you
will be assigned your own, personal conveyancer.
Regular status updates
You will receive regular status updates via email, SMS, phone call or letter,
whichever you prefer.
eWay (online case-management)
A revolutionary online service that allows you to manage your case
whenever you want, from wherever you are using a smartphone, tablet
or PC.
No move, no legal fee
Finally, if your move falls through, through no fault of your own, we won’t charge you a penny in legal fees.
Frances Way, Grove Park, Enderby, LE19 1SH, Leicester, United Kingdom
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Reply from Premier Property Lawyers
This was the third time I've used Premier Property Lawyers, and once again they provided a great service. The whole process of selling my property was handled efficiently, and everything was well organised from start to finish. They kept things moving, met deadlines, and made what is often a stressful process feel straightforward.
I'd especially like to thank William Townsend, who handled my recent sale. He was always quick to respond whenever I had a question, kept me updated throughout the process, and dealt with everything thoroughly and professionally. It was reassuring to know the case was in such capable hands.
Another reason I've returned to Premier Property Lawyers is their online portal. It's easy to use, makes uploading documents straightforward, and keeps all correspondence and paperwork in one place. Being able to track progress and access everything whenever I needed it made the whole process much more convenient and organised.
After using Premier Property Lawyers multiple times, I wouldn't hesitate to use them again or recommend them to anyone buying or selling a property. Thanks again to William and the rest of the team for another smooth and hassle-free experience.
Reply from Premier Property Lawyers
From previous experience I would say that Premier Property Lawyers were pretty good compared to other solicitors I have dealt with
Reply from Premier Property Lawyers
I had the pleasure to work along with Steph Buckley on a property sale, Steph was quick to respond emails, very easy to communicate, professional and friendly. I really hope I will work with you again as you are amazing!!!! Thank you!!!
Reply from Premier Property Lawyers
Great communication and easy access to all information, transparent fees. Supportive and clear with expectations, much easier than previous experiences with other companies
Reply from Premier Property Lawyers
Few bumps along the way but overall a pleasant experience and everything was sorted and went through as it should have done
Reply from Premier Property Lawyers
Rob was very efficient and responsive to my queries. Everything went through smoothly
Reply from Premier Property Lawyers
I had used PPL before and although not great they were cheap and passable but this time what an absolute shocker. This is like the Ryanair of conveyancing. Luckily in the end thanks to a great estate agent it went through but PPL were shocking throughout.
My case was a simple sale of a freehold with the mild added complication of a Probate. This turned out to be quite the opposite. PPL can only cope with textbook cases with no complications otherwise they are clueless and useless. The slight addition of any complexity and they have no idea how to handle it. They also managed to add several unseen charges such as a 'Fast' exchange and completion charge which means they can't cope with exchange and completion in less than 3 days so they charge you £165.00 extra. For any normal solicitor this is standard practice.
Total lack of urgency, had to chase them throughout with terrible communication. This culminated in a final week of stress and anxiety when my assigned solicitor went on holiday and never told me. I received no replies to any e-mails in the last week and the remainder of the chain below went into panic mode. When I rang them nonchalantly someone had the audacity to say someone else was dealing with it but couldn't be bothered to reply to any e-mails. AVOID.
Reply from Premier Property Lawyers
I had a very positive experience with Paula Morris at Premier Property Lawyers during the purchase of my first property.
As a first-time buyer, the conveyancing process was completely new to me and, at times, quite stressful. However, Paula remained professional, approachable and responsive throughout. She kept me informed at every key stage, answered my questions clearly and ensured the transaction progressed as smoothly as possible.
That said, the overall experience was not without frustrations. On some occasions, I received repeated requests for information that I had already submitted, which made it feel as though communication between the teams could have been better. There were also times when it was difficult to reach someone by telephone, which added unnecessary stress during an already time-sensitive process.
Overall, I really appreciated her dedication and support in helping me complete the purchase successfully. Thanks to Paula and the team, I am now the proud owner of my first home in England.
Reply from Premier Property Lawyers
Great experience and service from William would use again thank you
Reply from Premier Property Lawyers
Avoid. They completely mishandled my remortgage application and left me in an incredibly difficult position despite having months to get everything sorted. The communication was poor, the process was confusing, and there was a complete lack of urgency and ownership when it mattered most. Extremely disappointing experience.
Reply from Premier Property Lawyers
Really helpful Conveyancer, answered any questions and put my mind at ease. Explaining things I didn't understand.
Reply from Premier Property Lawyers
Andrea always had a friendly, helpful and professional approach.
At first, I found using the eway portal rather impersonal but Andrea made it easier to deal with.
Reply from Premier Property Lawyers
Abdul was brilliant, made the whole process really easy and stress free. Even sped the process up to help us
Reply from Premier Property Lawyers
Professional, friendly and does exactly what she promises to do
Hayley has been an absolute joy to work with, informative, re assuring, explained everything and what to expect of the process, available at any time we needed to speak to her or ask a question
Thank you Hayley, you've been amazing through an extremely stressful time Kim & Family
Reply from Premier Property Lawyers
Firstly our remortgage took nearly 5 months. But Amna Bibi our conveyancer, was superb. She looked out of the box, listening to me as to specifically what the delays were in getting our remortgage through. She was patient, caring, professional, responsive and went extra mile to ensure we were not disadvantaged with a higher rate and pushed the necessary channels before deadline date. I was so anxious, but I cannot be more grateful, thank you!
Reply from Premier Property Lawyers
The Dashboard to begin with was very easy to follow from the start so I always knew where I was up to with the sale of my house. Jack was always responding on time which was great especially whilst I was away on holiday so made things even easier. I would certainly recommend these solicitors to use for buying and selling houses.
Reply from Premier Property Lawyers
Reply from Premier Property Lawyers
When we started the conveyancing process we found it hard to do the tasks on e-Way, but we soon adapted and then found it relatively easy. Our solicitor was patient, helpful and understanding.
Reply from Premier Property Lawyers
The Servi experienced was nothing short of exceptional throughout the process. I would highly recommend using this company.
Reply from Premier Property Lawyers
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