For over 20 years, I've worked with numerous hosting providers (OVH, o2switch most recently). Planethoster is truly the right solution: support, service quality, security, and price. Thank you.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Communications were very fast and staff were friendly and eager to assist. While I had previously encountered some difficulties with overseas support agents, this experience was entirely different. My... See more
Excellent. The support team is on the ball, dealing with each ticket very quickly, even at night or over the weekend. Issues that don't get solved quickly get escalated to second level support and u... See more
I'm using plpanethoster since 5 years now, for multiple websites. I'm very happy with the customer service, they've answered very fast each time I write/called thedm, it's almost instant, and they're... See more
Company details
- Web Hosting Company
- also in
- DNS Provider
- Email Service Provider
- Software Company
- VPN Service
- Website Designer
About PlanetHoster
Written by the company
Offre The World - Trustpilot - Rabais de 25%
Written by the company
- Obtenez 25 % de remise pour votre nouvelle commande PlanetHoster
- Code promo : Trustpilot-25
- The World Offer - Trustpilot - 25% Discount
- Get a 25% discount on your new PlanetHoster order - Promo Code: Trustpilot-25
Garantie | Warranty
Satisfait ou remboursé | Money-back guarantee
Satisfait ou remboursé
Après une commande d'hébergement web, vous pouvez bénéficier du service pendant 60 jours. Si vous n'êtes pas satisfait, il est possible de demander le remboursement. À noter que les noms de domaine ne sont pas remboursables. Par la suite, vous aurez le droit à un crédit au prorata pour les 180 premiers jours.
Money-back guarantee
After ordering web hosting, you can enjoy the service for 60 days. If you are not satisfied, it is possible to ask for a refund. Please note that domain names are not refundable. Thereafter, you will be entitled to a pro rata credit for the first 180 days.
Contact info
4.8
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Responsive & efficient
October 14, 2026
Unprompted review
Very efficient and reactive customer…
Very efficient and reactive customer service : congratulations !
October 2, 2026
Unprompted review
Top notch web hosting
Top notch web hosting
Been using them for a few months and everything is perfect.
Customer service isn't AI. It's actually real, responsive and helpful humans their (good) job. Hard to believe in 2026.
September 20, 2026
Unprompted review
I'm using plpanethoster since 5 years…
I'm using plpanethoster since 5 years now, for multiple websites. I'm very happy with the customer service, they've answered very fast each time I write/called thedm, it's almost instant, and they're very helpfull !
And the visual interface is very pleasant to use.
September 10, 2026
Unprompted review
Reactive after sales service
After having my access blocked due to a VPN issue, the after-sales service responded promptly; the problem was taken seriously and resolved within a matter of hours.
September 2, 2026
Unprompted review
Excellent support—fast and helpful
September 3, 2026
Unprompted review
Very fast to answer me
I had an none important question and I opened a ticket... I had an answer in less than 2 hours
July 29, 2026
Unprompted review
First-rate web hosting!
I have had extremely positive interactions with the entire PlanetHoster team since deciding to move our web site there. First-rate support, and a hassle free migration experience.
July 23, 2026
Unprompted review
Their team handled the migration professionally,
After a difficult experience with my previous host, I entrusted the migration of my WordPress site to PlanetHoster and I can only recommend them.
Their team handled the migration professionally, responded quickly to my requests, and supported me until my site was fully back online. Throughout the process, I was kept informed and the communication was always clear and efficient.
Today, my site is working perfectly. A big thank you to the whole team for their professionalism, availability, and expertise.
My only small regret concerns the pricing policy: when you own several sites, you need to subscribe to additional hosting for each one. A more advantageous plan for customers with multiple sites would be a real plus.
Despite that, I recommend PlanetHoster for the quality of their support and their professionalism.
July 16, 2026
Unprompted review
excellent reactivity for the support
July 16, 2026
Unprompted review
Very professional and very quick to…
Very professional and very quick to answer questions and find solutions.. 10/10
July 8, 2026
Unprompted review
Great service
June 13, 2026
Unprompted review
excellent support as always
June 9, 2026
Unprompted review
Service au top !
May 13, 2026
Unprompted review
Professional and helpfull
They where listening to my problem and demand and did help me very well and fast.
May 1, 2026
Unprompted review
Problems are quicky resolved
April 28, 2026
Unprompted review
Always fast and accurate responses
Always fast and accurate responses. Very helpful.
April 28, 2026
Unprompted review
Rapid response!
I always receive a very rapid and detailed response. The team is also very friendly and offer a quality customer support. Something becoming rarer these days. Thank you to them!
April 27, 2026
Unprompted review
Equipe support reactive et à l'écoute
Equipe support reactive et à l'écoute. M'ont sortir de pleins de situations delicates
Leur intervention est efficace 24/7
April 25, 2026
Unprompted review
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