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Hawk Host Reviews 

292
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the rapid customer support team, noting that staff members are always attentive, polite, and ready to assist with any technical questions. Many consumers also appreciate the reliable website hosting, reasonable pricing plans, and smooth migration services that make switching providers straightforward. People often emphasize how easy it is to set up accounts without any unexpected upsells or hidden fees. However, some people mentioned encountering occasional performance difficulties, security concerns, or slower assistance during urgent site outages. A few reviewers felt that support could be more proactive when dealing with complex technical problems.

What people talk about most

Service

People report positive experiences with service, highlighting top quality support and fast, reliable... See more

Customer service

Customers consistently note positive experiences with customer service, praising the fast, responsive, and... See more

Response time

Consumers find response time to be positive, highlighting that the support team is remarkably responsive and... See more

Website

Users describe positive interactions with website, appreciating the well-designed user interface, seamless... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their prompt responses, technical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve probably been with HawkHost for almost 20 uninterrupted years. Wow… saying that out loud made me feel old. I’ve only used the shared hosting plan and VPS a couple of times. Good performance... See more

Company replied

Rated 5 out of 5 stars

I really wish I found Hawk Hosting sooner. Their shared and semi-dedicated plans are affordable and upgradable, and offer cPanel, Softaculous (one-click WordPress installs), SSH access, unlimited FT... See more

Company replied

Rated 5 out of 5 stars

I've been in Hawkhost many years and I'm happy for them, so 5 stars. I have to say, though, that I'm not a power user, I have been using the shared plan for testing, mailing and a few other users, so... See more

Company replied

Rated 5 out of 5 stars

Amazing. I've been with Hawkhost for 10+ years now, and have multiple accounts/sites/apps hosted there. As well as great prices and services, they have far and away the best support I have ever exp... See more

Company replied


Company details

  1. Web Hosting Company
  2. also in
  3. Cloud Computing Service
  4. DNS Provider
  5. e-Commerce Solution Provider
  6. Email Service Provider
  7. VPN Service

About Hawk Host

Written by the company

Hawk Host is a Canadian company founded in 2004. Our hosting services currently include shared hosting, reseller hosting, semi-dedicated hosting, VPS, and cloud computes in 7 locations globally:

  • Dallas TX USA
  • Los Angeles CA USA
  • New York City USA
  • London UK
  • Singapore SG
  • Hong Kong China
  • Toronto CA

In addition to hosting services, we also offer domain name registrations, SSL certificates, and email hosting.

Hawk Host offers 24/7/365 support through email, helpdesk, and live chat.

In addition to our general shared hosting services, we offer specialized high-performance plans, WordPress hosting packages, and Advanced DDoS Protection as an upgrade within our Dallas, TX, USA, and Los Angeles, CA, USA, data centers.

We operate our networks and private cloud infrastructure, all built using enterprise high-performance NVMe drives, enterprise RAM, and the latest iteration of AMD or Intel CPUs. The underlying software is operated on Storpool, an industry leader in the high-performance cloud storage space.

We are not operated by a large conglomerate or hosting entity. Instead, we are a small business still owned and directly operated by the same founding partners who created Hawk Host in 2004.

Learn more at https://www.hawkhost.com/about/

Contact info

4.8

Excellent

TrustScore 5 out of 5

292 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(292)

168 reviews in the last 12 months

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Rated 5 out of 5 stars

15+ years using HawkHost

15+ years using HawkHost. Other hosts have come and gone, or been acquired and driven into the ground, but I've been using HawkHost for for longer than GTA 5 has been out.

October 31, 2026
Rated 5 out of 5 stars

I've been with Hawk Host for 16 years, highly recommend!

I've been with Hawk Host for 16 years, and I've been very pleased with their service. There have been a few hiccups over the years, but Hawk Host is quick to get an issue fixed with a practical and timely solution. Customer service has been responsive when needed and always helpful.

October 31, 2026
Rated 4 out of 5 stars

Good service

I've had Hawk Host for years, and the service was always great and a very good price. Tickets have been responded to quickly and effectively.

My only negative experience, and what has kept this from being 5-stars was when they were running a promo a couple of years ago. I saw that the package I had was being advertised as having more resources allocated than it did when I signed up years prior. They were also doing a promo at a lower price. I inquired and specifically stated that I was fine keeping the price the same as I was currently paying, I just wanted my plan allocations to match what they currently offered in the same plan. I clearly stated that I was not looking for the lower price and would happily keep the price I was paying. The response from the agent was rude, because they interpreted it that I wanted the promo price. It basically left me with a taste that I was being chastised and they were doing me a favor that would never be repeated. A favor that I didn't even ask for. It left a bad taste in my mouth that has lasted for years.

November 3, 2026
Rated 5 out of 5 stars

Very satisfied

So far, I have received quick and accurate responses to all my inquiries and service requests. Thank you very much.

November 3, 2026
Hawk Host logo

Reply from Hawk Host

We appreciate you hosting with us and thank you for leaving a review :)

Rated 5 out of 5 stars

Haw Host is an exceptional hosting service.

In my opinion, they offer the best hosting and VPS services at the best prices. Their administration panel is very comprehensive, giving you maximum control over the product you’ve purchased; it includes automated backups, a WP Toolkit, management and installation of various CMS platforms, domain transfers or migrations—the list of advantages is endless. On top of that, their customer service is both competent and fast. Thank you.

November 4, 2026
Hawk Host logo

Reply from Hawk Host

Thank you for the extremely detailed review, we appreciate you taking the time to do that :)

Rated 5 out of 5 stars

I've always had great service from Hawk…

I've always had great service from Hawk Host, in addition to excellent customer relations when I needed it. I highly recommend working with this company.

November 3, 2026
Hawk Host logo

Reply from Hawk Host

We very much appreciate the recommendation and the review :)

Rated 5 out of 5 stars

Helpful and professional support

Helpful and professional support

I’m happy with HawkHost. Their support team helped resolve my issue and provided clear guidance. Thank you for the professional service!

September 3, 2026
Hawk Host logo

Reply from Hawk Host

Glad to see our team was able to help you out :) -- thank you for leaving a review!

Rated 4 out of 5 stars

I'm with Hawk Host for over 20 years…

I'm with Hawk Host for over 20 years now and that for a reason! Good support, good uptime and fast servers. I like it!

November 2, 2026
Hawk Host logo

Reply from Hawk Host

We cannot thank you enough for hosting with us for so long, and thank you for leaving a review!

Rated 4 out of 5 stars

My story.

My webpage has been hosted by this company since around 2009. I was totally computer illiterate at the time and a friend set it up for me and managed it for several years. Over time, the management became much more straightforward and eventually I became more proficient and now manage it on my own. It is a great shop window to present to prospective clients.

November 2, 2026
Hawk Host logo

Reply from Hawk Host

We very much appreciate you being such a long time customer, and thank you for taking time to leave a review :)

Rated 5 out of 5 stars

Their price is great

Their price is great; but in addition, this is a 'no hassle' hosting company. If a question comes up they are quick to respond and very professional. All other times, they remain quietly in the background.

October 31, 2026
Hawk Host logo

Reply from Hawk Host

Thank you for the detailed review, we appreciate you hosting with us :)

Rated 3 out of 5 stars

I have been a user since 2016

I have been a user since 2016 and currently use two of your services.
I feel that the available storage capacity is no longer in line with modern standards.
I would like to see this improved.

October 31, 2026
Hawk Host logo

Reply from Hawk Host

Thanks for leaving a review! We have changed our plans since you've signed up in 2016, but we did not force users to the new plans as there is a price difference between the plans, and we don't want users to see an unexpected (or unwanted) change to their services.

You can compare the resource difference between plans at https://www.hawkhost.com/kb/web-hosting/every-hosting-plans-resource-and-process-limit/, and if you do want to move to our current plans, https://www.hawkhost.com/kb/billing/how-do-i-upgrade-downgrade-my-service/ will walk you through the process.

Please email billing@hawkhost.com for any other questions about the upgrade process or the difference between plans :)

Rated 5 out of 5 stars

Great Host

Great Host, with great pricing. Responsive to support requests.

October 31, 2026
Hawk Host logo

Reply from Hawk Host

We appreciate the kind review and thank you for hosting with us!

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