PDAPlaza Reviews 

824
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times, the smooth ordering processes, and the exceptionally responsive customer service teams that assist buyers. Many consumers highlight that rare mobile devices arrive securely packaged, in pristine condition, and exactly as promised on the official website. However, some reviewers were not happy with significant shipping delays and prolonged wait times that pushed back expected delivery schedules multiple times. A few other people also felt that customer support became entirely unresponsive after completing transactions, leaving emails unanswered for weeks or even months.

What people talk about most

Product

Consumers find product to be positive overall, frequently praising the great quality and selection of... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive on time... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing purchases is... See more

Response time

Customers had positive experiences with response time, frequently highlighting fast email replies and great... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are helpful, polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good purchase with PDAPlaza. Asked a few questions while waiting with same day reply. Shipped as per our chat without issue. Timeline of shipping and ordering were exact. No complaints. First Chinese... See more

Rated 5 out of 5 stars

Fantastic product! I got the Motorola Razr 60 Ultra and it was my first time purchasing from PDA Plaza. Overall great shopping experience. Easy to completel my purchase and customer service was respon... See more

Rated 5 out of 5 stars

Super duper happy with my purchase at PDAPlaza. I needed to buy the Huawei D2 watch and they had different color choices available. The order process was quick and easy. I had my watch in less than a... See more

Rated 5 out of 5 stars

My purchase had arrived home but I’m not home yet as my neighbor signed for it to hold. What I can say for now is that I was able follow the shipping route, which was quite a transparent process, so w... See more


Company details

  1. Electronics Store

Written by the company

PDAPlaza - Online Electronics Store | Best Prices and Largest Selections Globally


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

824 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(824)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No customer service response

Still no response when contacting them about affirm being unavailable since july and now September 4th new huawei mate xt 2 wanted to purchase once available but guess not lol

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I was worried I would not get my phone or that it would come late. But he delivered on time and on the exact global spec I wanted. Communication was also very good throughout the process.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Love PDAPlaza

Love PDAPlaza. I live in Toronto Canada. Ordering my Honour V6 was easy, communication was was awesome, and delivery was fast. I will definitely use them again.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

I really liked that they offered a…

I really liked that they offered a discounted rate to pay via etransfer. I also appreciate the service representative answered all my questions via email and was prompt and polite. The price was the best I could find online. The shipping took about a month but I expected that. I am very happy with my purchase.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

oppo find n6

I usually buy my devices from averagedad.com, but being Canadian, I found PDAPlaza, and I won't turn back. Excellent customer service and fast shipping.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Fast easy and great communication

It was an easy trustworthy transaction with full communication and clear information. Very happy with my purchase thank you PDAPlaza! Second time happy customer with the coolest and fastest phone in my hands. Total pleasure!

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I received the order on the 8th business day, which was within the promised 5~10-day timeframe, and it's in perfect condition. I'm really impressed. Thank you for the great service.

July 14, 2026
Unprompted review
Rated 4 out of 5 stars

Good experience

Ordered Xiaomi 17t, it arrived exactly as scheduled. Customer Service was responsive. Device came in good condition, brand new, IMEI matches the box. The only thing that bothered me is that the box came without plastic wrap, sealed with just two stickers. But I was advised that this is due to the device being sent directly from manufacturer, not distributer.

July 9, 2026
Unprompted review

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