Had an issue right out of the gate with the Zebra printer. I called support and spoke with a technician who spent about an hour helping me get everything sorted out—and taught me a few things along th... See more
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POSGuys.com prides itself on being the best provider of point of sale equipment for businesses of all sizes. Our in house tech support team works closely with our sales team to make sure that when you buy from us you are getting the right piece of equipment or software for your business. Our large selection of hardware and software is available for Windows, Mac, iOS, Android, or other desktop and mobile platform. Call today 1-800-903-6571.
Contact info
915 Iowa St., 98225, Bellingham, United States
- 800-903-6571
- sales@posguys.com
- posguys.com
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Always a great help
Always a great help. Worth every penny when something happens at our retail store. Great company.
Service was prompt
The technician responded promptly. Several options were tried but there was a need for a .dll printer driver from the program using the printer. We are still in contact with the store.
Karly Connell is great !!!
Chadwick was a pro
Chadwick was quick, professional, and efficient. He took the time to answer my further questions even after he had resolved the initial issue.
Fantastic Experience
Everyone was very helpful with the entire experience. I had a couple of special requests that were accommodated quickly. Will definitely be on the short list for future purchases.
Quick shipping and great communication
Great customer service when I called…
Great customer service when I called sent me the invoice for the items that I needed as always great company to work with.
Bought a brand-new zebra zt230 printer…
Bought a brand-new zebra zt230 printer and comes with aftermarket head not original head was found the label on the head says compatible.
I finding since printer was only prints only one side of the label.
Reply from POSGuys
The POSGuys team was very helpful and…
The POSGuys team was very helpful and knowledgeable. They were able to help troubleshoot and find the answers quickly.
Arrived quickly
Arrived quickly and was exactly what I ordered! Very easy and a great experience.
After the initial surprise that the…
After the initial surprise that the base and the stand were to be purchased separately, Kyle was amazing. His customer service skills were wonderful and helpful. I would have been very dissatisfied but Kyle managed to help in a way that took care of the problem quickly.
Quick delivery and right product.
Excellent service
Excellent service, checking make sure customer order is correct, after shipping to customer!👍
I am rating solely based on the…
I am rating solely based on the customer service.
David helped me. Great customer service!
David is patient and helpful.
He assisted me with my concerns and questions surrounding my order's delivery. And he made that process easy and seamless.
Thanks again David!
David was knowledgeable and helped me…
David was knowledgeable and helped me order the part I needed without any difficulty
Easy and informative selection
Easy and informative selection. Quick shipping and great communication.
POSGuys has outstanding customer…
POSGuys has outstanding customer service! They were able to find two power supplies for our Cognitive printers, which had been very difficult to locate. I was so excited to receive the email letting me know they had found them and that they were available. Their dedication to helping customers find hard-to-source parts is truly appreciated. I highly recommend POSGuys for their excellent service and commitment to customer satisfaction.
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