sweeek Nederland Reviews 

522
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Worst experience of my life. I placed a €500 order with Sweeek for a desk and a bed base. I received a broken desk, and they refuse to refund me. The bed base still hasn't left the warehouse after thr... See more

Rated 3 out of 5 stars

I would say that, for the price you pay, it’s a really good product. However, the instructions definitely need improvement. The pictures are not very clear, and the door could already be partially a... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website, good price-quality products. The delivery was quick and reliable. One of the products had a tiny bit of damage, not unusable but not very nice to look at, so I contacted th... See more

Rated 5 out of 5 stars

I was impressed with the price–quality ratio. The chairs are beautiful and excellent value. Unfortunately I'm disappointed with the aftersales: I reported a weaving defect in the fabric and have recei... See more

Company replied

Company details

  1. Marketing Agency
  2. Bedroom Furniture Store
  3. Furniture Store
  4. Online Marketing Agency
  5. SEO Service

Written by the company

sweeek. Stijl. De beste prijs. Wij zijn een merk van meubels en accessoires voor binnen en buiten, waarbij design centraal staat in elke collectie. Onze ambitie: sterke en goed doordachte stukken aanbieden tegen betaalbare prijzen. Banken, tafels, opbergmeubels, tuinmeubels, accessoires... Wij bedenken producten die karakter geven aan ruimtes. Strakke lijnen, details die het verschil maken, collecties die gemakkelijk te combineren zijn om stijlvolle ruimtes te creëren. Wij geloven dat het mogelijk is om esthetiek en een eerlijke prijs te combineren. Stijl mag geen privilège zijn. Wij ontwerpen collecties om ruimtes in te richten, te transformeren en opnieuw uit te vinden. Een uitgesproken design. Toegankelijke prijzen.

Toegankelijkheid, nabijheid en eenvoud ten dienste van jouw tevredenheid

Written by the company

De tevredenheid van onze klanten staat bij ons centraal. Onze klantenservice is bereikbaar via het contactformulier of per telefoon, van maandag tot en met vrijdag, om vragen te beantwoorden en elke bestelling te begeleiden.

Contact info

3.3

Average

TrustScore 3.5 out of 5

522 reviews

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3.3

All reviews

(522)

500 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst experience

Worst experience of my life. I placed a €500 order with Sweeek for a desk and a bed base. I received a broken desk, and they refuse to refund me. The bed base still hasn't left the warehouse after three weeks. It’s been three weeks since I ordered, and I’m spending all my time filing complaints just to get answers. I’m stuck with a broken desk I can’t assemble and still no bed base. I strongly advise against buying from this site, it’s a scam.

August 28, 2026
Rated 5 out of 5 stars

Good

Good information about shipping. Quick processing time. Good price for the quality you get.

August 17, 2026
Rated 5 out of 5 stars

Good experience

Easy to navigate website, good price-quality products. The delivery was quick and reliable. One of the products had a tiny bit of damage, not unusable but not very nice to look at, so I contacted the costumer care and they came up with a satisfactory solution immediately.

Overall a great experience and will definitely order here again!

August 14, 2026
Rated 3 out of 5 stars

I would say that

I would say that, for the price you pay, it’s a really good product. However, the instructions definitely need improvement. The pictures are not very clear, and the door could already be partially assembled before shipping.

I think it would really help if there were a QR code you could scan to watch an assembly video, or at least clearer photos showing each step. This would be especially useful for the more complicated part of assembling the door.

July 29, 2026
sweeek Nederland logo

Reply from sweeek Nederland

Hello,

Thank you for your feedback! We are happy that you are satisfied with your purchase, and we take your great suggestions regarding the assembly manual and video tutorials into account to improve our products.

Have a great day,
The sweeek Team.

Rated 2 out of 5 stars

Product got delivered quickly

Product got delivered quickly. However, both products were a bit damaged when they got delivered. Customer service did offer a partial refund (€15 on a €80 product). I am still waiting on a response for the second damaged product.

Overall, the products are nice looking and easy to assemble. I am aware that they sell relatively cheap furniture, but the quality was just not that great, even for this price point.

July 27, 2026
Unprompted review
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Reply from sweeek Nederland

Hello,

Thank you for sharing your feedback. We are glad to hear that you liked the design of the furniture and found the assembly easy. However, we are truly sorry that both of your items arrived damaged and that the overall quality fell short of your expectations.

Regarding the second damaged product, our customer service team is currently following up on your ticket to ensure you receive a swift and fair solution. We will also pass your feedback about the product quality on to our production team to help us improve.

Thank you for your patience as we resolve this for you.

Kind regards,

The sweeek Team.

Rated 4 out of 5 stars

Delivered as expected

Delivered as expected. Good quality/price

July 27, 2026
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Reply from sweeek Nederland

Hello,

Thank you so much for your review! We are delighted to hear that your order arrived as expected and that you are happy with the quality and price of our products. Enjoy your purchase!

Best regards,
The sweeek Team.

Rated 5 out of 5 stars

Good quality product. Trustworthy website

Good quality product. Easy ordering process. Trustworthy. Number of payment options were good including 3 month instalment option. Delivery was as on predicted date. No complaints overall.

July 17, 2026
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Reply from sweeek Nederland

Hello,

Thank you so much for this detailed and positive feedback!

We are delighted to hear that you had a smooth experience with us, from the ease of ordering and our flexible 3-month installment payment option, right down to the on-time delivery. Knowing that you found our service trustworthy and are happy with the product quality is exactly what we strive for.

We look forward to welcoming you back to sweeek for your next project!

Best regards,

Rated 1 out of 5 stars

Cheap is never good

I have bought a papasan chair for 139 euro. Looked great on the website…

I have several issues with this chair. 1. It came in a damaged box, the courier didn’t say anything like it’s an okay thing to give a damaged box to a customer. But he was nice enough to bring it inside (right at the entrance door), we have a lift. Thanks for that. 2. The plastic strings (the plastic rattan-looking wrapper) were unattached in two (2) places (it is visible on the bottom). And this is a very strange thing… You made all this effort to wrap the whole chair why not to finish the last two strings? Or they are even the bottom ones and they hold everything together but they were undone! It will be an issue after a few sittings as the duct tape can’t hold this. So the chair will become unusable.
3. To put it together was a bigger pain than to collect a furniture of another cheap “you know what” brand furniture. 4. The cushion is a different story! It’s the biggest disappointment of this chair as you would think after being delivered broken/with unattached strings (unfinished/undone), it will be compensated by a great/full cushion… But no, it is as miserable and thin and doesn’t provide any nice feeling for your bum, it feels like siting on a metal strings chair (you can feel them through this cushion) on a thin thin Thin piece of fabric. And with time it will get even worse! All that volume is a trap created by a very bad filling. I’d add photos but there is no option. There are also two dirty spots the this light coloured cushion! Looks like those who packed it didn’t bother at all. And of course I sent my review in their website and it wasn’t posted…
Advice to all people who think to buy this chair if my review will be posted, look further don’t be cheap. Nothing cheap is ever good. If you are looking for at least decent quality.

July 18, 2026
Unprompted review
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Reply from sweeek Nederland

Dear customer,

Thank you for your feedback, and we are truly sorry that your papasan chair did not meet your expectations.

To help us fix this quickly, please contact our customer support team directly through your online account with your order number and photos of:

The unattached rattan strings on the frame.

The thin, stained cushion.

The damaged delivery box.

Once we receive your message, we will find a solution for you, whether that means sending you a free replacement or arranging a full refund.

We apologize for the inconvenience and look forward to making this right for you.

Best regards,

Rated 1 out of 5 stars

Being gaslit by customer service instead of resolving their issue

I finally got a reply from Sweeek, they’re now gaslighting me. Trying to tell me that I received the correct colour item, when it’s very obvious I did not.

Awful customer service from the agent going by Justin.

It’s a shame I can’t add photos because it’s comically obvious.

July 17, 2026
Unprompted review
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Reply from sweeek Nederland

Dear customer,

We are truly sorry for the frustrating experience and the miscommunication regarding the color of your item.

To help us fix this quickly, please reply to your open ticket or contact us through your account with your order number and mention that you want your case re-examined by our support team.

An agent will personally review your photos and resolve this for you as soon as possible.

Best regards,

Rated 5 out of 5 stars
sweeek Nederland logo

Reply from sweeek Nederland

Hello,

Thank you so much for your great feedback! We are thrilled to hear that you are happy with both our service and your new product. It is a real pleasure to have you as a customer.

Best regards,

Team sweeek.

Rated 1 out of 5 stars

Awful customer service

Ordered a tuin set which arrived timely and is very nice. I also ordered the tanning beds which can not be put together because one of the parts is damaged and not functional. I contacted the customer service and they take forever to answer. Still waiting for a solution which I did not receive.
Update: it has been a month and the replacement part is not even sent a month after. I’m in weekly contact where I have to remind them nothing has been done. This is unacceptable

July 6, 2026
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Reply from sweeek Nederland

Beste klant,

Fijn om te horen dat de tuinset naar wens is en op tijd is geleverd. Onze oprechte excuses dat de montage van de ligbedden is vertraagd door een beschadigd onderdeel en dat onze reactie langer heeft geduurd dan u van ons gewend bent.

Inmiddels hebben wij het nieuwe, vervangende onderdeel naar u opgestuurd. U zult dit snel ontvangen, zodat u de ligbedden alsnog snel en stevig in elkaar kunt zetten.

Mocht u de status van de zending willen controleren of heeft u hier nog vragen over? Neem dan gerust contact met ons op via ons online contactformulier onder vermelding van uw bestelnummer.

Veel plezier alvast met uw complete set!

Met vriendelijke groet,

Rated 5 out of 5 stars

Impressed with product. Needed some aftersale support.

I was impressed with the price–quality ratio. The chairs are beautiful and excellent value. Unfortunately I'm disappointed with the aftersales: I reported a weaving defect in the fabric and have received no response to my service complaint, even after sending a reminder. Really a pitty, I still hope they will reply and handle this properly. (request number 8090062). Soon after my review, there was a great response and they offered 2 scenario's to resolve. All in all really pleased with how they handled the situation !!

June 10, 2026
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Reply from sweeek Nederland

Beste,

Het spijt ons te horen dat u uw bestelling nog niet heeft ontvangen.

Wij hebben uw aanvraag goed ontvangen. Door de feestdagen in mei hebben wij momenteel helaas wat vertraging opgelopen bij de verwerking van dossiers. Onze teams zijn echter volledig gemobiliseerd om zo snel mogelijk op alle verzoeken te reageren.

Onze excuses voor het ongemak en bedankt voor uw geduld. U ontvangt zo spoedig mogelijk een antwoord over uw dossier.

Met vriendelijke groet,

Rated 1 out of 5 stars

I still haven't received the product

I placed the order on 20 May, and as of today, 8 June, it still hasn’t arrived. I’ve sent several emails, but after more than a week I still haven’t received a reply as to where my order is.

June 4, 2026
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Reply from sweeek Nederland

Beste klant,

Onze oprechte excuses voor de vertraging en het uitblijven van een eerdere reactie. We begrijpen volkomen uw frustratie.

We willen u graag laten weten dat uw dossier inmiddels in behandeling is genomen en dat een van onze medewerkers u gisteren een e-mail heeft gestuurd met een update over uw levering.

We nodigen u vriendelijk uit om uw mailbox (en eventueel uw ongewenste e-mail/spam) te controleren en op ons bericht te reageren, zodat we dit samen met u verder kunnen oplossen.

Met vriendelijke groet,

Het sweeek-team

Rated 5 out of 5 stars

Cheap AND Great

I bought a vinyl furniture piece which exceeded my expectation. It looks fantastic. While the material isn’t premium, the aesthetics more than make up for it. For the price, I’m really happy with my purchase and have no complaints!

June 3, 2026

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