Swarva Reviews 

1,609
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 1,511 reviews, reviewers had a great experience with this company. Customers frequently mention that the natural soap smells amazing, lathers wonderfully, and leaves their skin feeling exceptionally clean and smooth throughout the entire day. People also deeply appreciate the fast customer support and genuinely helpful responses whenever they reach out with questions or special delivery requests. Some reviewers were not happy with unexpected auto-subscriptions and found the online ordering process quite confusing to navigate during their purchase. A few consumers noted that managing or canceling these recurring shipments required extra effort and could be quite difficult to handle when attempting to stop them.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the wonderful scent and excellent... See more

Quality

Customers had positive experiences with quality, expressing satisfaction and a sense of delight regarding the... See more

Order

Consumers experience mixed feelings regarding their orders, with many reporting frustration over unexpected... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and helpful... See more

Customer service

Reviewers express high satisfaction and positive feedback about customer service. Consumers appreciate the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the soap, but the deodorant doesn't work for me. Even though it is winter in Australia, within 6 hours I can smell body odour: I would be better off not using it, as I generally can't smell my... See more

Company replied

Rated 4 out of 5 stars

Both my husband and I are using this, just to ensure we are both odour free. He is getting on great with it but I am finding it very drying, especially my arms and legs. I moisturise anyway but am won... See more

Company replied

Rated 4 out of 5 stars

When I opened the box a wonderful smell entered my nostrils. I immediately washed my hands which smelled nice. However later in the day my hand started itching. I have very sensitive skin therefo... See more

Company replied

Rated 4 out of 5 stars

I think that the service from Swarva itself was good, my package was delivered a bit sooner than I expected. However, the company delivering my package was terrible. I live in a condo building and whe... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

We solve the freshness challenges no one talks about through specialized care designed for mature skin, so you can feel confident naturally.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(1,609)

1,597 reviews in the last 12 months

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Rated 5 out of 5 stars

Be very careful when you purchase because there’s a subscription attached to your order. When I first ordered, I ordered 12 bars of soap.

I ordered 12 bars of the soap. The soap is truly amazing because it long way. Both my husband and I use the soap. Not because we need it. We don’t want to have that smell. I purchased it first for a family member then added extra bars to try for myself. The soap smells and works amazingly well. I am a senior citizen and I don’t carry the smell that they speak about for the soap. I use it so that I never have to worry about getting that smell. Thank you Swarva for making such an amazing product.

June 5, 2026
Rated 5 out of 5 stars

Hubby loves Swarva…

My husband was diagnosed with esophageal cancer early last year, and during his chemotherapy treatment, we were looking for a body wash or soap that might help counteract the chemo odour coming from his body.

We discovered Swarva Persimmon Soap Original, and it has been brilliant. He absolutely loves the smell, as do I, and it has made such a positive difference for him.

I don't think people always realise the effect that chemo odour can have on a person — not only physically, but on how they feel about themselves and being around others. Something as simple as finding a soap that genuinely helps has meant more to us than you might imagine.

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

I requested that my subscription be…Paused

I requested that my subscription be paused and I received a quick response back. I really appreciate your reply and your help. Thank you

September 5, 2026
Unprompted review
Swarva logo

Reply from Swarva

Hi Diane,

We’re so glad we could help with your request! I’m happy to confirm that your subscription was successfully paused. Thank you for your kind words and for taking the time to share your experience. We’ll be excited to have you back when you’re ready!

Karla
Swarva Team

Rated 5 out of 5 stars

The very light scent is very clean.

I was afraid I would miss my body wash, but I don’t miss it at all! The light scent is just clean. I really love it, and I actually FEEL cleaner! This body bar is marvelous!

August 18, 2026
Unprompted review
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Reply from Swarva

Hi Nancy,

It’s wonderful to hear how much you’re enjoying the body bar! We’re so happy that you love the light, clean scent and that it leaves you feeling cleaner. Thank you for sharing such a lovely review and for being part of our Swarva family. We truly appreciate your support!

Karla
Swarva Team

Rated 1 out of 5 stars

I am truly disappointed

I am truly disappointed. Why would my order be changed. I only wanted the soap. I will be sending it back for a full refund. Totally disappointed.

September 5, 2026
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Reply from Swarva

Hi Joyce,

I’m sorry for the disappointment with your order. I checked your order and confirmed that the Persimmon Shampoo has already been removed, and we also processed a refund of $26.25 today, September 6, for the shampoo.

We will now proceed with your order for 3x Deodorizing Persimmon Soap, and you’ll receive an email confirmation once the order has shipped. Please check your inbox for the refund confirmation as well.

Karla
Swarva Team

Rated 4 out of 5 stars

Jeez

Jeez. I just ordered. I don’t know whether I like the soap or not. But since you are asking, it is a little annoying to ask for a rating at this point.

September 5, 2026
Swarva logo

Reply from Swarva

Hi Mike,

I apologize for the review request coming too soon. Since you’ve only just placed your order, we understand that you haven’t had the opportunity to try the soap yet and form an opinion. We appreciate you letting us know, and we hope you enjoy trying your Swarva soap once it arrives.

Karla
Swarva Team

Rated 5 out of 5 stars
Swarva logo

Reply from Swarva

Hi Shiela,

Thank you for your feedback! We’re glad to hear that everything went smoothly with the transportation of your order. We appreciate your support and are happy to have you as part of our Swarva family!

Karla
Swarva Team

Rated 5 out of 5 stars

Excellent product…

Having previously ordered and tried 2 of your Swarve brand soaps, I definitely will use no other to eliminate stubborn bodily odors. Thank you for making this product available and for your customer service.

September 5, 2026
Swarva logo

Reply from Swarva

Hi Arthur,

It means so much to hear that you’ve enjoyed your Swarva soaps and plan to keep using them. We’re especially grateful for your kind words about both the product and our customer service. Thank you for taking the time to share your experience and for being part of our Swarva family!

Karla
Swarva Team

Rated 1 out of 5 stars

Subscription

I received a notification from Swarva that I had another two bars of soap that were been delivered and payment taken from my account but I had no subscription with them . Money is tight at the moment and didn’t need it

September 5, 2026
Unprompted review
Swarva logo

Reply from Swarva

Hi Rachael,

I’m sorry for the issue you experienced, especially with money being tight right now. I tried looking for an order or subscription under your name, Rachael O Neill, but I wasn’t able to locate one.

I’d really like to help resolve this for you. Please email us at hello@swarva.com with your order details so we can locate the order and assist you further.

Karla
Swarva Team

Rated 5 out of 5 stars

I don't know if it was medication or…

I don't know if it was medication or what but my hubby started having distinctly funky oder, got worse after he retired?? At any rate, my hubby no longer has funk odor.
Thanks for a clean smelling bedroom. Appreciate you

September 1, 2026
Swarva logo

Reply from Swarva

Hi Jennie,

We’re so happy to hear that you’ve tried two of our soaps and found one you want to keep using! It’s especially wonderful to hear your kind words about our customer service. Thank you for taking the time to share your experience and for being part of our Swarva family!

Karla
Swarva Team

Rated 1 out of 5 stars

Swarva put me on a subscription every…

Swarva put me on a subscription every 90 days. I did not want nor did I request this subscription. I thought it was as funny that I didn’t get a review of my order and it paid without my verifying the order. I’m going into this with less trust than I had when I ordered. My plan now is to cancel future purchases. I hope this is good because I don’t trust the 60 day money back guarantee. What a shame.

September 5, 2026
Swarva logo

Reply from Swarva

Hi Brenda,

We understand why receiving an order you didn’t expect would be frustrating, and we’re sorry for the concern this caused.

We checked your account and confirmed that this was your first order and was not a recurring order. We have also canceled the subscription on your account to make sure there are no future subscription orders.

An order confirmation is sent when an order is placed, giving you time to review the order. If you have any further questions or concerns about your order, please feel free to contact us and we’ll be happy to assist.

Harvi
Swarva Team

Rated 1 out of 5 stars

I did not order this product this time.

I did not order this product this time.
I did not sign up for recurring delivery, so any further items sent to me I will assume they are GIFTS from you.
AGAIN take me off of you recurring delivery..

September 1, 2026
Swarva logo

Reply from Swarva

Hi Frances,

We’re sorry for the frustration and concern caused by receiving an order you weren’t expecting, especially when you did not intend to receive recurring deliveries.

We’ve canceled the subscription, so there will be no further subscription orders or recurring charges. We’ve also reached out to you directly regarding your order so we can assist you further.

Harvi
Swarva Team

Rated 1 out of 5 stars

I find out after ordering that it is a…

I find out after ordering that it is a subscription and do NOT WANT anything that automatically ships!!
I have not even tried the product!!!

September 5, 2026
Swarva logo

Reply from Swarva

Hi Mark,

We understand your concern, especially when you haven’t even had the chance to try the product and did not want automatic shipments.

We’ve checked your account and canceled the subscription, so there will be no future subscription orders or recurring charges.

If you have any further questions or concerns, please feel free to contact us and we’ll be happy to assist.

Harvi
Swarva Team

Rated 5 out of 5 stars

Good products

Good products

September 4, 2026
Swarva logo

Reply from Swarva

Hi Michael,

Thank you for the kind feedback! We’re happy to hear you’re enjoying our products. We truly appreciate your support and are grateful to have you as part of our Swarva family!

Karla
Swarva Team

Rated 5 out of 5 stars

Packing is nice and smiles good fresh

Packing is nice and smiles good fresh

September 5, 2026
Swarva logo

Reply from Swarva

Hi Myrna,

Thank you for sharing your feedback! We’re happy to hear you liked the packaging and enjoyed the fresh, clean scent. We truly appreciate your support and are grateful to have you as part of our Swarva family!

Karla
Swarva Team

Rated 1 out of 5 stars

Subscription deception

They don't tell you at any time that its not just an order, you are signing up for a subscription!

September 5, 2026
Swarva logo

Reply from Swarva

Hi Nancy, I’m sorry this was not clear from your experience. Subscriptions are optional before adding an item to your cart, and one-time purchases are also available. Rest assured, your order and subscription have already been canceled, and no further orders will be shipped. Thank you for allowing us to make this right.

Gerry
Swarva Team

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