SteamRex Danmark Aps Reviews 

7,607
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

I am very impressed. The car was extremely, I mean extremely dirty, but it was cleaned up in a good time and it's perfectly clean now. For a mega reasonable price. I'm very satisfied. I don't speak Da... See more

Rated 4 out of 5 stars

Bought the Premium Package. Parked the car at CPH, Filled out their questinaire and dropped off the key in their key drop off box. Returned from my holiday excited to see my newly cleaned... See more

Rated 5 out of 5 stars

I tried the basic interior cleaning and it was great, the result was excellent and the service was also wonderful. The people working there are very kind and patient, even when i made a mistake they h... See more

Rated 5 out of 5 stars

I recently used SteamRex for the second time and was impressed by the speed and efficiency of the service. The technician arrived on time and provided a thorough cleaning, leaving my car looking brand... See more

Company details

  1. Car Detailing Service

Written by the company

Med SteamRex behøver du ikke at rulle haveslange og højtryksrenser ud, ej heller behøver du poletter til støvsuger eller holde i kø foran vaskehallen. Vi kommer til dig privat eller på dit arbejde mellem kl. 07:00 og 20:00. Så du kan bruge tiden på vigtigere ting end bilvask!


Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(7,607)

232 reviews in the last 12 months

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Rated 5 out of 5 stars

Effektivitet og hurtighed

September 25, 2025
Unprompted review
SteamRex Danmark Aps logo

Reply from SteamRex Danmark Aps

Tak for din positive anmeldelse! Vi er glade for, at du sætter pris på vores effektivitet og hurtighed.
Vi ser frem til at hjælpe dig igen næste gang!

Med venlig hilsen,
Teamet hos Steamrex

Rated 5 out of 5 stars

Best car cleaner I ever had

Best car cleaner I ever had. My car hasn’t looked this clean since I bought it 3 years ago. I am simply very impressed with steamrex

September 19, 2025
Unprompted review
SteamRex Danmark Aps logo

Reply from SteamRex Danmark Aps

Thank you so much for your amazing review! 🌟
We’re thrilled to hear that you’re this happy with the result — making your car look brand new again is exactly what we aim for.

We truly appreciate your kind words and hope to see you again next time!

Best regards,
The Steamrex Team

Rated 1 out of 5 stars

They broke my rear window and wouldn't…

They broke my rear window and wouldn't replace it. They must have insurance - every decent company does. Yet they wouldn't replace my rear window. I have a subscription that I want to cancel immediately.

September 15, 2025
Unprompted review
SteamRex Danmark Aps logo

Reply from SteamRex Danmark Aps

We’re sorry to hear about your experience.

We always review such matters together with our operations manager, and this case has been handled internally.

Unfortunately, we’re unable to comment further here, but you’re very welcome to contact our customer service team if you’d like to continue the dialogue.

Rated 5 out of 5 stars

quick and efficient

The two men were quick and efficient—within a couple of hours they had the car looking like new. Highly recommend and will definitely use again.

August 14, 2025
Unprompted review
Rated 3 out of 5 stars

Good cleaning, but overcharging and coming too late

The service is fast and very streamlined. I have hired the company twice and my car was clean after, so the product is absolutely fine. I experienced both times that the set time was not kept, and both times they tried to charge for something I didn't approve. When talking to customer service, it could be cleared and was taken off the invoice without discussion, but when it happens two times, it feels like a pattern.

August 5, 2025
Unprompted review
SteamRex Danmark Aps logo

Reply from SteamRex Danmark Aps

Thank you for sharing your experience with us – and for using our service twice. We are really glad to hear that you were happy with the quality of the cleaning itself.

We are very sorry about the delays and the misunderstanding regarding the charges. That is not the experience we want to give our customers. It’s good to hear that customer service could resolve it quickly, but we fully understand your frustration when it happens more than once.

We are already looking into how we can improve both our time accuracy and our internal processes, so situations like this won’t repeat themselves. Your feedback helps us a lot in that work.

Thank you again for taking the time to share your honest feedback – we hope to have the chance to give you a smoother experience next time.

Rated 1 out of 5 stars

Extremely Unprofessional

Extremely Unprofessional – Avoid Steamrex

This was one of the worst service experiences I’ve had. I originally booked a car cleaning for Friday at 15:30, but Steamrex rescheduled it to 13:00 without even informing me. I had to contact them myself to fix the issue, and we agreed to move it to Monday at 16:00. Then on Monday, they called again trying to change it to 14:00. Even though it was inconvenient, I still agreed to adjust my own plans and come at 15:30.

I rushed to make it there by 15:30 and even called them to check where they were. They casually told me it would take another 20 minutes to arrive. Completely unprofessional and unreliable.

To make things worse, the actual car cleaning was poorly done. There was visible dirt under every car seat. When I pointed it out, the guy just shrugged and said, “Oh, I missed a spot.” That’s not a small miss — that’s basic neglect. For a company that claims to offer professional cleaning, this was a joke.

Between the terrible scheduling, careless attitude, and rushed, incomplete work, I will never use Steamrex again — and I strongly advise others to avoid them as well.

June 30, 2025
Unprompted review
SteamRex Danmark Aps logo

Reply from SteamRex Danmark Aps

Hi Ami,

Thank you for sharing your experience with us.

We sincerely apologize that both the scheduling and quality of the work did not meet your expectations. We fully understand how frustrating it must have been to have to adjust your plans multiple times while also experiencing that the cleaning was not completed satisfactorily. This is certainly not the standard we aim to provide our customers, and we take this situation very seriously.

Unfortunately, we have requested further information via Trustpilot to investigate the matter more closely, but we have not received a response. In situations like this, you are, of course, always welcome to contact our customer service directly so that we can handle the matter and try to find a suitable solution.

Once again, we sincerely apologize for the inconvenience this has caused, and we take all feedback on board so that we can continue to improve both our communication, punctuality, and service quality in the future.

Rated 1 out of 5 stars

Unreliable and unprofessional – Waste of time

I had a confirmed appointment with Steamrex for car cleaning on 21-06-2025 at 16:00. I cleared my schedule and prepared the car as instructed. At exactly 16:00, they sent a message saying they would come "within 30 minutes" — but no one ever showed up.

I waited the entire afternoon with zero further communication. No apology, no update, nothing.

Extremely disappointing experience. If your time matters to you, look for a more professional and dependable service.

June 21, 2025
Unprompted review
SteamRex Danmark Aps logo

Reply from SteamRex Danmark Aps

Hej Imran

Tak fordi du deler din oplevelse med os.

Vi har efterspurgt flere informationer omkring din bestilling igennem Trustpilot, men det har desværre ikke været muligt at få dem.

Vi beklager derfor naturligvis, at fremmødet ikke levede op til dine forventninger, og at du måtte vente uden yderligere besked eller opdatering. Vi forstår fuldt ud, hvor frustrerende det må have været at have planlagt din eftermiddag og forberedt bilen, kun for at opleve, at ingen dukkede op.

Du er altid velkommen til at kontakte vores kundeservice, så vi kan afklare situationen og finde en løsning, der giver mening for dig.

Endnu en gang beklager vi den ulejlighed, dette har medført.

Rated 5 out of 5 stars

Great cleaning

I tried the basic interior cleaning and it was great, the result was excellent and the service was also wonderful. The people working there are very kind and patient, even when i made a mistake they helped me.

May 21, 2025
Unprompted review

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