Thomas

Three flight changes during summer. One day lost vacation and a direct 2.45 h flight to 6 hours non direct with a toddler.
We are hostages of accepting these changes since it’s 20 days to flights, everything is booked and there are no alternative flights.
20 minutes waiting at 18.00 to talk to someone in customer service and no response.
SAS becoming an expensive and unreliable airline regretfully.

I’m a big fan of the setup here. The coffee is excellent and always freshly roasted (usually within 48 hours of picking it up). What really sets them apart is the convenience; being able to swing by the warehouse for a quick pickup is great, and the vending machine is a lifesaver if you run out of beans outside of working hours. High-quality coffee at a very fair price.

Once more, very happy with service, shipping times and stock. Highly suggested.

Mailed them about a faulty product asking details a few weeks ago. Have not heard anything since. Customer service seems non existent. Be aware.

Be aware that the customer service seems non existent. I received a product which went faulty in less than two weeks. After two weeks of emails, no response from Comsen about replacement. I am sitting with a broken Christmas gift and can’t get it fixed.

Bought a few different items and had to do a return due to size. Prices and handling is excellent. Fast shipping. Highly recommended!

Great delivery from the usual driver.

Bought with pick up from store in Hørsholm and had a quick and fast handover from their storage. Friendly stuff.

Excellent once more. Home delivery in my current area and driver are very good.

I own a p1s and I am mega satisfied. In the recent sale I restocked filaments at a very good price. Fast shipping.

We were quite happy with our advisor a couple of years ago but currently simple message requests go to general queries and takes days to get an answer. At the moment, I don’t even have an answer for a card that I cannot use other than a wiki copy paste…

Fast and quick delivery for the seeds I wanted to.

Generally speaking, their home delivery works very well. It comes fast and early morning for my area and that’s convenient.

Good prices, selection of goods and fast handling and delivery. One of the better choices of online shops.

Good experience and good price. Quick shipping, ordered Sunday night and got it Tuesday.

Found a gateway I needed
Good price and fast shipping

I got a Metro + travel stroller after having two baby carriers and being very satisfied.
I did order online and my order was packed and send the same day, with very quick delivery.
Price was competitive and the features were equal or better than local competition.
Highly suggested for price, quality and good shipping.

I got the coffee brew in a bag advent calendar and I am very pleasantly surprised.

You have to follow the instruction and brew 8 minutes. For me 400 ml of water.

You get to taste different origins in a simple sachet and it works quite well. Price was also not bad for 24 days of two cups of coffee.

Buyer’s protection is a lie
I bought an item 1st November with arrival 7th to 12th November from Spain
13th of November I contacted the seller and he only shipped that day from China.
I asked for a resolution from AliExpress based on their buyer’s protection
They waited so long that the item arrived
And now they are asking me to pay return shipping fees because I don’t want the item that came from a fake add

Edit:
My review stands correct. After two weeks with a dispute, the customer service team wrote to me via email after using trustpilot. They do not support buyers even after proof of a fake add and different logistics method as per their buyer protection.

Good for cheap small items but when it comes to more expensive that might have issues, please be aware.

I bought a mini pc and the buyer didn’t ship on time, from the place I bought in Europe and they only sent it after I contacted them.

Trying to get a refund based on the AliExpress buyer protection and it is a mess.

In the meantime the product arrived with one month delay and getting a return label is impossible.

Customer service does not respond or reply to any comments in this process..