Spa-Migo Hot Tub Covers Reviews 

276
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the simple ordering process and note that the staff is very knowledgeable and helpful when discussing custom measurements and product options. Buyers are consistently thrilled with the final product, frequently describing the spa covers as top tier quality, highly insulated, and a precise fit for their hot tubs. However, some reviewers were not happy with the delivery times, mentioning unexpected shipping delays and slow transit periods. A few individuals also mentioned challenges regarding component compatibility or minor adjustments needed for the clasps on their hot tub setup.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the covers are... See more

Quality

Consumers find quality to be positive, highlighting top of the line materials and a great overall build.... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting a wide range of differing... See more

Order

Customers had ambiguous experiences with order processes, highlighting a distinct split in satisfaction. Many... See more

Customer service

People report positive experiences with customer service, noting that representatives are helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The order process was great. Only hiccup was a delayed delivery due to a delivery loading error. It appears to be a very well-made cover. I would love an opportunity to provide a review of it after 2-... See more

Rated 5 out of 5 stars

Easy process and excellent product. Delivery time is fairly long - but it was half the time that my local spa shop quoted (and considerably less expensive.) Tracking via their third-party shipper is n... See more

Rated 5 out of 5 stars

We ordered a custom hot tub cover to replace the original one that came with our hot tub. The team was helpful in guiding on how to measure things tomorrow ensure that our new cover fit properly. I wa... See more

Rated 5 out of 5 stars

Very knowledgeable rep on the phone. My Hot tub had bowed sides, the rep recommended the taper and skirt length reflecting our Nova Scotia climate. Very easy to track the progress and shipping. Every... See more


Company details

  1. #2 of 3 best companies in Hot Tub Store
  2. #3 of 4 best companies in Swimming Pool Supply Store

Written by the company

Spa-Migo – Your Trusted Source for Hot Tub Covers, Swim Spa Covers & Accessories At Spa-Migo, we specialize in hot tub covers, spa covers, swim spa covers, and roll-up swim spa covers, providing custom-fit solutions for over 5,000 models. With more than 20 years of experience, we are committed to delivering high-quality, durable, and weather-resistant covers that protect your spa and extend its lifespan. Whether you own a traditional hot tub, a swim spa, or a specialty model, our covers are designed to provide a perfect fit and superior protection. Premium Hot Tub Covers Built to Last Our replacement hot tub covers are crafted using high-density foam insulation, reinforced stitching, and a vapor barrier to prevent water absorption. These features help improve energy efficiency by trapping heat inside your spa, reducing energy costs, and extending the life of your hot tub. Our swim spa covers and roll-up swim spa covers offer the same level of protection, ensuring your spa remains clean, insulated, and safe from the elements. Custom-Fit Spa Covers for Every Brand & Model With over 5,000 models supported, we make it easy to find the right hot tub cover replacement for your specific spa. Whether you need a standard size or a custom shape, our team carefully verifies all measurements to guarantee a precise fit. We understand that every hot tub is unique, which is why we offer customization options, including different foam thicknesses, corner shapes, strap placements, and upgraded materials to meet your needs. Hot Tub Accessories & Parts to Complete Your Spa Setup In addition to our premium covers, we also offer a variety of hot tub accessories and parts, including: Cover lifters for easy removal and storage. Replacement locks and straps for added security. Upgraded vapor barriers to prevent water absorption. Thermal insulation upgrades to enhance heat retention. These accessories help extend the life of your spa cover while making it more convenient to use and maintain your hot tub. Fast & Free Shipping + Industry-Leading Warranty We provide fast and free shipping to most locations, ensuring your new hot tub cover arrives quickly and hassle-free. Plus, with our 10-year warranty, you can feel confident that your investment is protected for years to come. At Spa-Migo, customer satisfaction is our top priority. Our knowledgeable team is always available to assist with measurements, material selection, and any questions you may have to ensure you get the best cover for your spa. Order Your Custom Hot Tub Cover Today! Upgrade your spa with a custom-fit hot tub cover from Spa-Migo. Experience superior durability, energy efficiency, and convenience with our premium spa covers, swim spa covers, and accessories.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

276 reviews

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4.4

All reviews

(276)

189 reviews in the last 12 months

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Rated 5 out of 5 stars

Great fit and easy ordering process

Our 10 year old Sundance spa badly needed a new cover. Looked at several sites and SpaMigo had the easiest ordering process to make me comfortable that I was going to get exactly what I needed. Jeremy actually reached out to me during the build to go over a small detail. Product arrived and it fits like a glove! Looks like it will last at least ten years in the New York elements. Great site and I would highly recommend SpaMigo.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, and they confirmed a potential issue based on the model of the tub before producing the cover. Cover came when they said it would. *Perfect fit!

July 8, 2026
Rated 1 out of 5 stars

Imperfect Fit

Even though I entered the model number, the cover is not a perfect fit. It is slightly too small so the overhang does not hang right on one side.
I expected that by putting in the model number, it would be a perfect fit.

July 7, 2026
Rated 4 out of 5 stars

Communication was good and the cover fits well.

The company was great to deal with from the beginning. Very helpful with helping me select the appropriate cover and easy to communicate with. Really appreciated being able to text them questions before and after my order.
Delivery was late by 2 weeks. When it arrived, it fits good but the center fold does not have any reinforcement like my previous cover did. The stitched seam is exposed which makes me wonder if the weather will deteriorate the stitching prematurely. Looking back at my order, it is an upgrade to have a reinforcement strip added and I didn’t select it. So I guess that’s my fault but this is something I thought would have been a standard on a quality built cover.
Overall the cover fits and works well for now. Next time, I would order again from here after being more diligent with the options and prices to compare to other Canadian companies.

July 7, 2026
Rated 1 out of 5 stars

Poorly made

Ordered a cover and when it arrived it did not fit properly. The skirt would not fit over the tub. When built , the cover was EXACTLY the same dimension as the hot tub. There is no way a skirt will fit over a tub if there is no leeway or alowance bulit in to allow an extra inch or so to allow the skirt to fit over . Called them twice about this and they refuse to do anything about it. Be carefule if you decide to order from them. Also it turns out they actually don't make the product themselves. The cover or part of it is made by a company called HST Synthetics in Mississauga. I know this because it was on the packing slip when delivered.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

The cover was made pretty precisely

The cover was made pretty precisely. It is nice having a cover that does not weight 300 lbs. ie. water logged cover. It fits exactly as it should. The only thing I would have liked is the option to put the clasps where I wanted them There was only a couple options and neither of them fit where the old clasps were. But I just installed the new ones where they were positioned. Happy overall.

July 8, 2026
Rated 5 out of 5 stars

Easy process and excellent product

Easy process and excellent product. Delivery time is fairly long - but it was half the time that my local spa shop quoted (and considerably less expensive.) Tracking via their third-party shipper is not well designed, but ultimately worked. Tip: take your time and double check your measurements.

July 7, 2026
Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable rep on the phone. My Hot tub had bowed sides, the rep recommended the taper and skirt length reflecting our Nova Scotia climate. Very easy to track the progress and shipping. Every stage was on time. A perfect fit when it arrived. Just a slight problem with the shipper not being specific with the delivery time. We happened to be out when they came and had to reschedule another delivery time and date. Overall very satisfied with the cover amd process!

July 7, 2026
Rated 5 out of 5 stars

Easy

Easy to use website made it easy to find the right size cover and select all the options I wanted. Price was right and the delivery was included. Two thumbs up 👍

July 7, 2026
Rated 5 out of 5 stars

Beyond satisfied!

I’ve had my spa cover for about a month now and it is incredible! I am beyond satisfied. It is top of the line quality. It is so insulated that it barely takes any time to heat up my hot tub. And my electric bill has gone down as well. I wish I had purchased this years ago!

July 4, 2026
Rated 5 out of 5 stars

Great quality and excellent customer…

Great quality and excellent customer service. Our hot tub is an unconventional size, and after I submitted my measurements, they called to verify them and caught a few mistakes I’d made. That follow-up was critical as without it, the cover wouldn’t have fit. Really appreciate the attention to detail and care before putting it into production.

July 4, 2026

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