Vibn Reviews 

1,849
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,793 reviews, reviewers had a great experience with this company. Customers frequently mention that the website is extremely easy to use, allowing them to browse clearly and complete transactions smoothly. Consumers really enjoy exploring the wide variety of available options and look forward to receiving their exciting packages. However, some reviewers were not happy with long shipping times, noting that deliveries took multiple weeks without any proper tracking updates. A few other people also felt that the clothing quality was very poor, describing unexpected stains, unwearable pieces, and old items. People also expressed frustration regarding the lack of clarity and communication about delivery updates.

What people talk about most

Product

Consumers find product to be ambiguous, experiencing a stark contrast in their purchases. While many... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the website is easy to navigate with a... See more

Order

People report ambiguous experiences with order processes, highlighting significant contrast in satisfaction.... See more

Website

Customers report positive experiences with the website, finding it very easy to use, navigate, and place... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is a bit early to leave much of a review as I have only placed and paid for the order. I usually do not order online or back out if anything doesn't seem right. I just saw the mystery boxes on my... See more

Rated 5 out of 5 stars

Vibn's site was very easy to use! My husband got one of the mystery boxes first and it was so fun looking at all the things that I decided I wanted to get in on the fun too! I haven't gotten my box ye... See more

Rated 5 out of 5 stars

5 star!!!! Vibn experience was great from the selection to the checkout process and they even threw in a discount code. As a first time buyer I’ll be baaaaackkkk! Finding them was easy and their choi... See more

Rated 5 out of 5 stars

Was scrolling through social media and came across your ad and thought I’d give it a try so still waiting to receive my package to see the great things you got in store for me.


Company details

  1. #2 of 2 best companies in Vintage Clothing Store
  2. #16 of 26 best companies in Clothing Store
  3. #2 of 6 best companies in Streetwear Store

Written by the company

Vibn is a leading mystery box brand established in 2019 delivering curated vintage and streetwear pieces from top brands — all for a fraction of retail. With over 75,000 boxes shipped worldwide, each box is handpicked by our team to make shopping for vintage effortless, exciting, and unique.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(1,849)

1,840 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to buy

Easy to buy. Fun to gamble if your a degenerate like myself.

Not sure how long until items are shipped but we'll see

August 28, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

I paid $145 for a mystery box and waited 2 months for it to be delivered. The t shirts were not vintage, they were in horrible condition with rips and stretches. Highly recommend you do not buy from these guys

September 5, 2026
Unprompted review
Rated 4 out of 5 stars

It was really good

It was really good. I was able to pick my size and box very easily, payment was a breeze. I just was a bit worried about whether my order had actually been processed. I had email conformations but no tracking details. Anyway, excited for my items

September 2, 2026
Unprompted review
Rated 4 out of 5 stars

Great Deals & Worth the Wait!

Great deal and really good prices on the products! Everything seems reasonably priced and worth it. The only downside is that the waiting time can be a little long, but I completely understand since I live quite far away. Overall, I’m happy with my experience and would definitely consider ordering again!

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service experience

Really love how simple it is to buy stuff from there. I been following their work pages for months kept on saving money so that I could afford a box, so I’m very pumped to receive my box. Also made a mistake to order 34” instead of 36” for jeans let them and they immediately responded and fixed the order for me. I felt amaze and relieved, I was really glad of their response time as well. Thank you for your services

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading Advertising and Terrible Value for Money

I paid $224.60 and received three extremely basic T-shirts, one thin Dickies long-sleeve shirt, one plain quarter-zip jumper, and a Carhartt fanny pack.

The advertising shows boxes packed with recognisable brands, interesting clothing, and between 5 and 15 pieces. I understood that I might receive only five clothing items, but I expected those five items to provide reasonable value.

Instead, I received the minimum number of items and what felt like the lowest-value selection possible.

These are basic pieces similar to clothing I have seen in budget retailers such as Walmart while travelling through the United States and Canada. The Dickies long-sleeve was the closest thing to the recognisable brands featured throughout the advertising, and a similar shirt can be purchased brand new for approximately $35.

The advertised free Carhartt item was a major reason I finally ordered after considering the service for more than 12 months. Their advertising prominently features Carhartt jackets, jeans, and clothing. I received a small fanny pack.

I did not expect 15 premium items, but I did expect something reasonably close to the quality and value being advertised. What arrived did not come close to representing $224.60 in value.

The advertising is excellent. Unfortunately, the actual box was an enormous disappointment and felt like a complete waste of money. I would have found significantly better value at a local op shop.

I have requested a full refund and retained photographs showing everything I received.

September 1, 2026
Unprompted review

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