The ease of purchase for the snowboard boots was brilliant and equally the speed of delivery (under a week even though x-Atlantic shipping was required). The only negative is the returns policy whic... See more
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Company details
- Outdoor Sports Store
- also in
- Men's Clothing Store
- Shoe Store
- Skateboard Shop
- Snowboard Shop
- Women's Clothing Store
Written by the company
Snowboard, Ski, Skateboard, Scooter sports store and lifestyle apparel,shoes, sandals, sunglasses, watches, sandals shop. With brands like Volcom, DC, Quiksilver, Roxy, Burton, Lib tech, Hershel, Thrasher, Huf .
Contact info
4603 lakeshore Dr, T4S1C3, Sylvan Lake, Canada
- 4038873119
- sales@shopnomads.com
- shopnomads.com
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Nomad’s Burton AK Jacket
Nomad’s had the exact jacket in the size and color I was looking for. Great service with the order shipping the next day.
First and last time shopper!
They charge a righteous amount for shipping and have a terrible return policy first time and last time shopper
Canada to the U.S. Perfection
Product, pricing and shipping to US with great communications... can't be beat.
2025 Burtom Custom X
Was easy to shop with
Was easy to shop with. UI works well.
Shipping was a bit slower then I anticipated once I received notice of shipping, but not an issue.
Amazing price on my goggles.
Amazing price on my goggles.
Items shipped out same day and were at my house within a few days.
Would definitely recommend
BUYERS BEWARE – Unexpected Fees!
BUYERS BEWARE – Unexpected Fees!
I purchased a K2 snowboard from Shop Nomads, and while the product itself arrived brand-new and in excellent condition, the overall purchasing experience was very disappointing.
My first order was canceled and refunded without any explanation. After contacting customer service, I was told that my invoice was unpaid, even though I had placed the order through Shop Pay and subsequently received a refund.
After several emails, I placed a second order directly through their website. The snowboard was advertised for $215.99, with an additional $64.37 for shipping to Texas. I specifically communicated with customer service about shipping costs before ordering because I wanted to avoid surprises.
The snowboard arrived in great condition. However, I subsequently received an additional $40.52 invoice from FedEx for customs duties, brokerage, and processing fees.
That brought my total purchase to $320.88 for a snowboard advertised at $215.99. Nearly 49% above the advertised price!
I understand international orders may involve customs fees, but I would have appreciated greater transparency regarding these additional costs, especially after communicating directly with their customer service team before purchasing.
The product was great. The customer service was polite. But the overall purchasing experience and unexpected charges were frustrating.
If you’re ordering from the United States, be sure you understand the TOTAL delivered cost, including potential customs and brokerage fees, before purchasing. What initially looks like a great deal may not be quite the deal you expected.
Fast shipping and great product
Fast shipping and great product, very happy with purchase
It was probably my misunderstanding but…
It was probably my misunderstanding but used the shop app had no idea company was in Canada. Thought i got an amazing deal at first. Then after delivery received a invoice from fed ex for approx 40$ import duty fee.
dope shoes but was a long wait and paid more then buying from a local shop. Glad I realized it before I ordered the NB 306 Foy I was about to order from nomad
Was missing a few minor parts just glad…
Was missing a few minor parts just glad I had them already but did not come the way it was supposed to and only had one wheel on the scooter
Great customer service and experience…
Great customer service and experience in general
Happened to come across this great business
Came across the website while searching for a specific item. Ended up buying two other items when I looked through inventory. Great products you can't find other places. Easy to navigate website. Quick and easy shipping and tracking. Happy to support local! Gem of a business!
Happy
Fast shipping, great deal, and I did not have to consider any of the tariff costs while purchasing as a US resident. Thank you!
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