TKEES Reviews 

371
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 277 reviews, reviewers had a great experience with this company, consistently sharing wonderful feedback about their online shopping journeys. Consumers frequently praise the excellent product quality, beautiful minimalist design, and supreme daily comfort of the available footwear collections. People also deeply appreciate the responsive customer support team, which efficiently resolves unexpected issues and makes online size exchanges completely hassle-free. However, some customers also noted that international shipping times were occasionally quite slow, leading to frustrating delivery delays before packages actually arrived. A few people additionally mentioned that the shoe sizing sometimes runs rather small, requiring buyers to exchange items or carefully reevaluate fit options.

What people talk about most

Product

Clients share positive opinions on product quality, comfort, and stylish low-key design, frequently... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the flip flops are comfortable, durable,... See more

Order

Customers had ambiguous experiences with order, as many reviewers appreciated the fast process, easy... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast shipping and excellent... See more

Customer service

Customers consistently note positive experiences with customer service, praising fast email responses,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would love to see half sizes. Going up a size is just too big for me. I'm keeping my fingers crossed that with the order I just placed it will be different than my first order. Instead of exchanging... See more

Rated 5 out of 5 stars

I've been wearing TKees for years and have always appreciated the low key style, comfort and quality of them. They're a bit more sophisticated than a generic flip flop and can be dressed up or down.

Rated 5 out of 5 stars

I purchased a pair of Tkees in May and they recently broke. I emailed customer service and the next day I had an email back fixing the issue and tracking with my replacement flip flops. Now that’s ⭐️⭐... See more

Rated 5 out of 5 stars

I initially ordered two pairs of flip-flops, but they were too small. It was incredibly easy to exchange them for a larger size, and I love that I could make an immediate exchange without waiting for... See more


Company details

  1. Women's Clothing Store
  2. also in
  3. Footwear Wholesaler
  4. Shoe Store

Written by the company

TKEES makes women’s footwear that looks simple, feels amazing, and somehow goes with everything. Known for our minimalist leather flip-flops and sandals, each pair is designed to be effortless, timeless, and a little addictive. We focus on comfort, beautiful materials, and clean design. Creating everyday essentials you’ll reach for again… and again.

Our promise to you

Written by the company

We're committed to our customers
We want you to love your TKEES. Like, really love them. If the fit isn’t quite right, no stress. Exchanges are on us (yes, worldwide). And every pair comes with a one-year warranty, because we stand behind our sandals almost as much as you’ll stand in them.

Contact info

4.0

Great

TrustScore 4 out of 5

371 reviews

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4.0

All reviews

(371)

301 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not buy from this brand unless…

Do not buy from this brand unless you’re 100% sure you’re going to keep the shoes.It has been a month and a half since I returned a pair of flats, and I still haven’t received my refund. This is unacceptable customer service. A return should not take this long to process, and customers shouldn’t have to wait weeks just to get their money back. I would not recommend this brand based on my experience.

October 23, 2026
Unprompted review
TKEES logo

Reply from TKEES

Hi Maria!

We're happy to provide some info on our return policy!

Once returns are delivered back to our facility, your refund will be processed within 9 days. Your refund was issued to your original method of payment on October 18th.

Our team sent you an email on October 13 confirming these details, but they will also send a follow-up with your exact payment details so you can confirm this with your bank as well!

Rated 1 out of 5 stars

I tried to cancel the purchase

I tried to cancel the purchase. I could not get any of your cancel information/procedure to
do so.
I gave the wrong delivery address and could not change it. It is really disturbing.
Waiting to hear from you soon. Thanking in advance.

October 15, 2026
TKEES logo

Reply from TKEES

Hi Maria,

We're sorry to hear that you entered the wrong address!

Our support team has reached out to you privately for support with sending your order to the correct address. We look forward to resolving this for you!

Rated 5 out of 5 stars

Good product

Good product. Excellent delivery procedures. Much satisfied with the whole process. Would buy again….no doubt

October 1, 2026
Unprompted review
Rated 1 out of 5 stars

i ordered sept 16th and shipping label…

i ordered sept 16th and shipping label was created the next but still not shipped??!!!

September 17, 2026
TKEES logo

Reply from TKEES

Hi Mia,

Kindly note that your order was shipped on September 17, but we see there's an error with your tracking link so our support team will reach out privately with more information.

Thank you!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ customer service

I purchased a pair of Tkees in May and they recently broke. I emailed customer service and the next day I had an email back fixing the issue and tracking with my replacement flip flops. Now that’s ⭐️⭐️⭐️⭐️⭐️ service and I’ll definitely be back for more sandals!

September 24, 2026
Rated 1 out of 5 stars

Never received my tkees

Never received my tkees
Can you please check where are they? Did you ship them or not yet????

June 25, 2026
TKEES logo

Reply from TKEES

Hi Randa,

Yes, your order was shipped the day after it was placed! Our support team has reached our privately with further details for you.

For the best service, please make sure to contact our team directly at help@tkees.com so we can provide the fastest resolution for you!

Thank you!

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