Somashome Reviews 

STAY AWAY — Nearly a Year, No Refund, and Zero Accountability
I purchased a PlayStation 5 from SomasHome in July 2025 through Spraypay financing and received it already opened and used. Not new. Not what I paid for. I immediately returned it — with full proof of return and tracking — and SomasHome acknowledged receiving it back.
Nearly one year later, I have still not received a single cent of my refund, yet Spraypay has continued collecting financing payments from me every month for a product I returned and no longer have.
When I tried to get answers, I was met with copy-paste responses from a contact called “Jan” — no surname, no direct line, no real accountability. At one point they sent me a vague email asking me to fill in some kind of declaration for a courier investigation, but when I called to ask what exactly was needed, their own customer service rep told me she had no idea — she had only been told to send the email. The investigation was then closed within 7 days and they had the audacity to blame me for not responding to a request their own team couldn’t even explain.
I have reported this case to Spraypay, the ACM, the AFM. I am now pursuing this through the Kantonrechter. Scamadviser also flags this website as having a very low trust score — and based on my experience, I fully understand why.
If you are considering buying from SomasHome, please think twice. And if you are financing through Spraypay, know that they will keep taking your money even when things go wrong.

If is possible go on minus definitely will do it… costumer service terrible no contact no email no money back!!!! Do not buy with them

DON'T BUY , AND IF YOU BUY DON'T CRY ;)

Big time scammers. This company is a joke, I’ve returned an item 9 months ago and so far not only I’ve not received a refund, but I am being ignored when I call them, they don’t reply my emails, the don’t reply in whatsapp and claim some bullshit excuses. Do not order from them and save yourself a headache. Worse customer service I’ve encountered so far. Nobody should buy from them.

A bunch of thieves.

SH902759 - this is the order number as you requested, lets see what you say.

I was kinda scared looking at the reviews but at the end i received my iphone 17 pro pretty quick. I had good experience with customer support too

The company is very dishonest. They don't ship ordered products within the agreed-upon timeframe. There's no information on the website that the product is second-hand; this is only confirmed after payment via email. The chat doesn't work at all and is useless. Please avoid this store.

I ordered something online from this store on 15 October,paid but some error on there website they say they didn't get paid but i got charged,no solution is given from this webshop, client service is useless also not responding most of the time ,so no money and no order
Feels like a scam!
Be aware if you try to shop from them.

Vague answers, customer support can't help you with anything. I paid 10 days ago and still haven't received email that delivery is confirmed. Scam shop.

Good shop! Fast delivery. Top!

Warning ‼️ warning ⚠️ warning ⛔️

I ordered an AirPods Pro 3 last week Thursday, expecting to receive it within 1 or 2 days. However, nothing arrived no tracking information, just a single email saying, “Don’t worry, we are working on your order.” After that, silence.

I contacted them two days ago, and they told me to wait until today, but still nothing showed up. Thankfully, I read the bad reviews in time and decided to cancel my order before getting scammed with a fake or fraudulent product.

They claim they will refund my money once they confirm I haven’t received the item. I cancelled today, so now I’m waiting.

Honestly, I would not recommend anyone trust such a poorly managed company. In my opinion, the few positive reviews are probably written by people working with them.

Beware of this store. I haven't received my order or refund. They're scammers.

One day after making the order I got my ps5 and in perfect condition.

They’re absolutely insane!
I bought PS5, revived it, box was open. I turned on PlayStation and it was broken, didin’t work. I send it back immediately and after few days I got information that they revived and I’m gonna get my money back. That didint happen, eventually I called again and they said I’m gonna get my money soon, that it’s been send on Monday. Then I called again on Thursday and they said money is not send yet but they gonna speed the process. Eventually today - Monday 2,5weeks after sending PS5 back I got an email saying that I will not receive my money because PS5 I returned is not working - YES BECAUSE THIS IS WHAT THEY SEND ME. Now they’re trying to blame me for destroying the PS5. That is fraud, scam and they’re literally insane. I’m gonna contact police and inform about the fraud.

Volgens artikel 326 van het Wetboek van Strafrecht is er sprake van oplichting als:

“Iemand opzettelijk misleiden met als doel daar zelf voordeel uit te halen.”

Voorbeelden hiervan zijn:
•het verkopen van een kapot of niet bestaand product,
•iets anders leveren dan besteld en vervolgens weigeren geld terug te geven,
• maken van valse bedrijfsgegevens of misleidende communicatie.

Ordered the phone, within one day got it.
seems everything perfect at the beginning ! Great

Perfect service for people who can't give a big money at once.
Hope, that Somashome will add more life useful articles in the future.

Highly recommended, Somashome and spraypay. Topppieee

The delivery was incredibly fast—I received my order within 48 hours! The Apple Watch is working perfectly, and I’m very satisfied with my purchase.

Good purchase, I recommend

Very good experience with Somashome
Order on Friday 7 March 2025 and received my order on Saturday 8 March 2025. In Excellent condition. I'm very Satisfied.
Thank you

I recieved wrong xbox. And client service is not posible to get. Waiting for return label more then 4 days and still nothing.
After 5 phone calls finally got the label.bow waiting for the money back. Wonder how lomg it will take. Tomorrow will call again

Great service ..great prices .. quality transportation..

Many thanks 👍👍👍