Snov.io Reviews 

I subscribed specifically to enrich leads in the local home services industry (cleaning companies, small businesses with 1-25 employees across the US). After integrating your API and running tests on 20 real business leads with valid websites, the results were:

• Domain search: 0 emails found (0/20)
• Email finder by name: 0 emails found (0/20)
• Total useful results: zero

I then tested the same 15 leads on a competitor platform and received emails for 11 of them (73% hit rate). This confirmed the issue is specifically with Snov.io's coverage for my target segment, not with the leads themselves.

I contacted them several times, no answers, no support at all but several AI cold emails of useless welcome.
I applied for refund now and hopefully I can get my money back.

Professional support. Thank you

Great tool and precise responses !

I like how Valeria Klos patiently took my team through the ins and outs of using snob. It was very informative and super helpful.

Hands down the best customer support of any platform I have experienced. Not just any platform in their class. Any platform, period. Full Stop!

Always very helpful and quick to answer questions on the chat function, great company with great staff. Fernando helped me today and many others have helped me over the past several years.

The response on the online chat has been very prompt and explained in simple-to-understand terms.

The best support you can possibily think.

Daniella is very kind and helpful

Maria in Tech Support is awesome! Always so helpful keeping us up and running.

Slick technology and responsive support teams!

Snov.io is a great drip campaign platform with exceptional service.

Heros was amazing. He explained everuthing smoothly

High quality customer service, very knowledgable and responsive. Feedback from humans, not robots.

Their support is very proactive and their lead finding tool offers the best value that I've found.

I’ve just set up my Snov.io account using my personal Gmail, and I honestly couldn’t be happier with the experience.

Fernando from online support was absolutely brilliant. He stayed with me on live chat for over 1 hour and 20 minutes, guiding me through every single step of the setup process. Thanks to him, everything worked first time, saving me an enormous amount of stress and time.

Fernando was incredibly patient, kind, well-mannered, and genuinely supportive throughout. He really listened, took the time to understand my situation, analysed what I was trying to achieve, and then calmly walked me through the correct approach right through to completion.

It’s rare to come across support like this. Fernando didn’t rush, didn’t make assumptions, and made sure I fully understood everything before moving on. He made me feel supported and confident at every stage.

I’m already very happy with Snov.io, but Fernando has made my experience so far even more solid and positive.

Five stars without hesitation - thank you, Fernando!

Heros is amazing, straight to the point and very clear on his communication.

I am very happy with the customer service and the quickness of responses as well as their professionalism.

The product in itself is near to perfect but needs a couple of small tweaks here and there, but I can definitely recommend buying their product!

Outstanding UX — the most intuitive prospecting tool I've tested. Fair pricing.
Onboarding with Valeria was exceptionally smooth; she made the learning curve nearly flat.
Solid product, solid team.