Snapbuy Reviews 

9,395
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 327 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the website extremely easy to navigate, appreciating the straightforward ordering process along with appealing offers like free shipping. Many people also mention that the items feature clear descriptions and are frequently recommended by popular consumer review sources. Some reviewers were not happy with significant delivery delays and the complete lack of communication or response from customer support. Customers also experienced frustrating difficulties trying to obtain refunds after waiting weeks for items that failed to arrive or turned out to be poor quality. Furthermore, a few individuals noted that unexpected issues with product performance left them deeply disappointed with their purchases overall.

What people talk about most

Product

Clients share ambiguous opinions on product. While many consumers praise the high ratings, light weight, and... See more

Order

Reviewers mention ambiguous feedback about order, noting that while the ordering process is very easy and... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers express severe frustration over... See more

Response time

Users describe negative interactions with response time, highlighting a consistent lack of communication.... See more

Refund

Customers consistently note negative experiences with refund processes, reporting that requests are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was easy to purchase my new hoover on Snapbuy and it came highly recommended. I am looking forward to it arriving. Shipping was free and they gave me a good discount on a spare battery too! I am... See more

Rated 5 out of 5 stars

After searching on for the best cordless wet vac and decided to purchase the one being sold by Snapbuy. It got great reviews and was reasonably priced. The whole ordering process was very easy with no... See more

Rated 5 out of 5 stars

I was impressed with the review about the MIWA Comfort Clean Cordless Vacuum Cleaner in Consumer Reports “Best Cordless Vacuum Cleaners for 2026.” I went the Snapbuy website to learn more about this p... See more

Rated 5 out of 5 stars

Best review on Consumer Report, should be easy for me to program and online help if I need it, light weight. Looking forward to using it. Helped me clarify what I wanted in a watch, the market is over... See more


Company details

  1. Online Marketplace
  2. Appliance Store
  3. Electronics Company
  4. Electronics Store
  5. TV store

Written by the company

Snapbuy wurde von einem Team mit langjähriger Erfahrung im Onlinehandel gegründet, um Einfachheit und Sicherheit wieder ins Einkaufserlebnis zurückzubringen. Wir haben uns zum Ziel gesetzt, die effektivsten, originellsten und hilfreichsten Produkte für unsere Kunden zu finden und ihnen ein angenehmes Einkaufserlebnis zu bieten. Als Marktplatz verbinden wir Menschen, die sich sonst nie begegnet wären, und bieten ihnen die Vermittlung, die sie benötigen, um die richtigen Produkte zu finden. Wir übernehmen akribische Recherchen und strengste Qualitätskontrollen, um sicherzustellen, dass unsere Kunden nur die besten Produkte erhalten. Unsere Suche umfasst auch die Identifizierung unbekannter Talente, um unseren Kunden Produkte zu bieten, die sie sonst nirgendwo finden werden. Wir sind uns bewusst, dass Online-Shopping nicht immer einfach und sicher ist. Deshalb steht unser kompetentes und hilfsbereites Serviceteam unseren Kunden jederzeit zur Seite. Wir sorgen für Käuferschutz und Transparenz, indem wir im ständigen Kontakt mit den Anbietern stehen und alle Probleme für unsere Kunden regeln. Bei Snapbuy glauben wir, dass Onlineshopping das Leben einfacher machen sollte. Unser Unternehmen ist ein Schritt in die richtige Richtung, um sicherzustellen, dass unsere Kunden nur die besten Produkte erhalten und ein angenehmes Einkaufserlebnis genießen können. Besuchen Sie uns und erleben Sie den Unterschied, den Snapbuy machen kann.


Contact info

3.5

Average

TrustScore 3.5 out of 5

9K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(9,395)

685 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cleanova w8

Ordering this product and the 2 years extra warranty is a great price. I’m not sure if it became activated using the QR code on the quick set up guide. Hopefully will find out next week. The info says to do it within 7 days of receipt. Research claimed this is one of the best robot cleaners.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

Attempted to cancel

Attempted to cancel order after nearly 3 weeks of waiting for it to be shipped. I reached out to their Customer Service email and requested my order to be canceled effective immediately. Instead I received a response that stated they would attempt to contact the supplier to cancel my order and it should take 1 to 3 days. Well, Im day 2, I receive a email notification rhat a shipping has been created. When I reached back out their customer service, they stated the order has already shipped and that I can I longer cancel my order.l and that I should reject the shipment at the time of delivery. Unfortunately, who can sit around all day at their front door waiting for the delivery individual, considering none knock.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very informative

Very informative, ease of use, really looking forward to using the system. Ours is so antiquated. like the 2 year warranty and customer service availability. Glad I came across the information.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

The website was easy to use

The website was easy to use. The hard part was choosing which bundle I wanted. Since this is a new brand for me I went basic. If this turns out as great as advertised, I'll be back.

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

First Time Purchase

I found what I wanted to purchase and completed the transaction within a few minutes. Very straightforward. First time user, will be back!

August 22, 2026
Unprompted review
Rated 1 out of 5 stars

Goods ordered failed to arrive

Goods ordered failed to arrive, communication with and from the company was hopeless. At one point I was receiving emails in German but purporting to be from USA. Eventually I received a refund through paypal 6 weeks after placing an order. Do NOT use this company.

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Fast & Easy Ordering!

This was the easiest & fastest online purchase I’ve ever made. I was totally impressed with everything - website, search, checkout & purchase.

Fantastic! Will definitely order more from this website

August 18, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor. I wouldn't recommend this company and I will never use them again. I bought a vacuum cleaner online from them and then got constant emails for 4+ weeks saying that the delivery had been held up. I asked (at least 3 times) to cancel the order and for a refund to my credit card without a response. In the end my credit card company stepped in, the order was cancelled and I got my money back - after 5 plus weeks!

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

I am SO THRILLED to have learned about…

I am SO THRILLED to have learned about this highly rated vacuum. I’ve been purchasing Kenmore’s and after 4 and two that have broken I’m ready for a change but not one that’s gonna break the bank. I’ll let you know how this vacuum works!

August 16, 2026
Unprompted review

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