NORTVI Reviews 

761
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 490 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the suitcases feature a sleek design, incredibly smooth and silent wheels, and a sturdy build that easily handles frequent travel. Travelers also appreciate the very convenient ordering process, helpful support representatives, and exceptionally fast delivery times across various locations. However, some people mentioned that delivery times were occasionally longer than expected or that certain shipments experienced minor warehouse delays. A few consumers also noted that specific items arrived with unexpected wear, or that a few pieces showed handling marks after air travel. These occasional setbacks show that while most orders go smoothly, shipping and handling can sometimes present minor hurdles.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting its high quality, stylish design, and... See more

Quality

Consumers find quality to be positive, noting that the luggage feels solid, features smooth wheels, and... See more

Delivery service

Clients share positive opinions on delivery service, noting that shipments are consistently fast and reliable... See more

User experience

Reviewers highlight positive aspects of user experience, consistently sharing their satisfaction with the... See more

Order

Users describe positive interactions with order, highlighting a super smooth experience from purchase to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought my Nortvi essential in July and just used that for my recent business trip to Germany. I must say I loved the way the luggage looks the moment i opened the dust bag (yes, a nice dust bag incl... See more

Rated 5 out of 5 stars

My first travel with my new Nortvi carry-on was a very positive experience, truly a quality item. No size issues with the airline (WizzAir), The 4wheels were easy to navigate across airport, train/bus... See more

Rated 5 out of 5 stars

Loved the story behind Nortvi and for our immigration we are the proud owners of a large amount of suitcases in different sizes. Very stylish design. Also the contact with customer service was very pl... See more

Rated 5 out of 5 stars

Easy order process, fast delivery. Good quality suitcase, cool design and efficient lay-out of inner design. Solid handle, wheels run and spin smoothly. And above all very competetive pricing! Also li... See more


4.9

Excellent

TrustScore 5 out of 5

761 reviews

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4.9

All reviews

(761)

647 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent products and customer service

Excellent suitcases and great customer service. We ordered our suitcases a few years ago for our honeymoon and since then they have been a trusted companion on all our travels. The quality is excellent, and they ride easily through airports, train stations and most cities.

During one of our first trips we noticed a wheelcap was gone. After contacting customer service we soon got a replacement in our mailbox. Hassle free, free of charge and easy to assemble.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth travel experience

Great quality, feels premium. The wheels roll very smoothly, making it easy and enjoyable to go through the airports. The interior is well organized. Would definitely recommend it.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Durable and exceptional

Durable, sturdy and a lovely colour! I am thoroughly impressed by the overall ergonomics of the suitcase and am very keen on purchasing an additional suitcase in the future. It not only gets the job done but it looks sleek whilst doing it.

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Recently purchased a set of Nortvi…

Recently purchased a set of Nortvi suitcases (1x Large, 1x medium and 1x small). They arrived promptly and are delivered in a nice sack style bag within their packaging. I have used them on two long haul and 2short haul flights now and their quality is very good.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great suitcase (Essential suitcase…

Great suitcase (Essential suitcase Clay)! Sturdy, lightweight and spacious. The wheels rolls very smoothly, there are a lot of handy compartments and the overall quality feels very good. A bit pricey, but still great value for the money and would definitely recommend!!

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

Great experience!
Not only the suitcases are awesome, but also the curstomer service. They help with a real solution.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with this trunk

Really happy with this trunk! It’s super spacious and feels really solid. I was a bit worried it would be too big, but honestly it’s perfect for long trips. Wheels are smooth and it’s easy to move around even when fully packed. great suitcase for the price. would definitely buy it again.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Loved the story behind Nortvi…

Loved the story behind Nortvi and for our immigration we are the proud owners of a large amount of suitcases in different sizes. Very stylish design. Also the contact with customer service was very pleasant.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect suitcases

Great webpage and great purchasing process. Shipment was fast as well as delivery. Suitcases are very nicely packed in a high quality cover in order to protect them. Suitcases it self are high quality, very silent wheels and great design.

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Super pleased…

Ordered my bags and I'm super pleased with the whole experience. The delivery was lightning fast and the product really lives up to expectations. Great quality, well-thought-out details, and a sleek design. Highly recommend Nortvi!

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth ride, built to last

Been using this suitcase for a few trips now and I’m really happy with it. The wheels are probably my favorite part — they roll so smoothly, even on rough airport floors or cobblestone streets, and it barely feels like you’re dragging any weight. Build quality feels really robust too, no wobbly parts or flimsy zippers.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Expectations came true

Altough the leadtime was longer than expected, still the bag came right on time! It was a gift for a colleague's farewell party and he was very impressed with the quality and the design.

August 28, 2026
Unprompted review

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