Multitrip.com Reviews 

31,858
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share that the digital platform is exceptionally simple to navigate, making it effortless to secure affordable travel insurance quotes. Consumers also warmly praise the support team, noting that representatives are always exceptionally friendly, polite, and ready to assist with inquiries. Some reviewers were not happy with the online portal access, mentioning that logging into personal accounts and viewing detailed policies can be frustrating. A few other people also felt that renewal costs increased significantly, resulting in new premium prices that felt much higher compared to previous years.

What people talk about most

User experience

Consumers find user experience to be very positive, highlighting that the website is user-friendly and easy... See more

Price

Reviewers mention positive feedback about price, highlighting reasonable costs and fair pricing for travel... See more

Staff

People report positive experiences with staff, highlighting helpful and knowledgeable representatives who... See more

Service

Reviewers highlight positive aspects of service, noting that it is easy to use, highly recommended, and... See more

Website

Customers had positive experiences with website, finding it user-friendly and very easy to navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

While I have never had to make a claim off Multitrip, I have been a customer for well over a decade and cannot fault their coverage, value and their customer service. Overall, it's easy to use their s... See more

Company replied

Rated 5 out of 5 stars

Very nice lad Jack on the phone helped with my renewal as I accidentally turned off the automatic option. He also updated card details. I have been with multitrip for years and never let me down. Good... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate the quote system. When detailing medical information they give concise instructions and choices. Good targeted benefits. For example a 3 hour delay at an airport can grant you access... See more

Company replied

Rated 5 out of 5 stars

I had been on 6 or 7 other websites looking for travel insurance for a trip to Australia, I'm 69 years old, travelling alone, in good health. I got a few ridiculously priced quotes but most wouldn... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

Multitrip.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At Multitrip.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver. There are also special deals for families and couples for you to enjoy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

32K reviews

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4.5

All reviews

(31,858)

1,152 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Value for money

Got my daughters travel insurance great price

August 15, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Jane,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Easy to deal with online

Easy to deal with online

September 4, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Philip,

Thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Worldwide cover

It was very clear & easy to view & select the cover I needed.

September 4, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Paul,

We’re so happy you had a great experience with us. It’s always great to hear when things go well, we’ll keep doing all we can to make sure that continues.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Very simple online form …

Very simple online form that was completed in a few minutes and good cover.

September 3, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Aidan,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Very easy to navigate to get travel…

Very easy to navigate to get travel insurance.
Best price when comparing to other travel Insurers.

September 3, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Gwen,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Easy to deal with.

September 1, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Hugh,

Thanks for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us motivated.
We'll keep doing our best to ensure this continues.

Kind regards,
Temi.

Rated 5 out of 5 stars

Was easy and fast to to complete

Was easy and fast to to complete

September 2, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Philip,

Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is very much appreciated.

Kind regards,
Temi.

Rated 5 out of 5 stars

Have been using multi trip for years…

Have been using multi trip for years fortunately never had to use the insurance so can’t say what that is like, but from a purchasing and dealing with them I would give 5 stars

August 25, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Deirdre,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support means a lot to us.

We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Rated 5 out of 5 stars

excellent.

excellent.. very simple and user friendly website and very competatively priced

September 2, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Anne,

Thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Rated 5 out of 5 stars

I found it easy and quick to get insurance

I found it easy and quick to get a quote and process the travel insurance. The price is reasonable and using the online portal to get insurance was easy.

September 1, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Marie,

Thank you. It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is quite rewarding.

Kind regards,
Temi.

Rated 5 out of 5 stars

Multitrip amazing Jack was very helpful

Multitrip amazing Jack was very helpful

September 2, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Rosaleen,

We're so happy to hear you had an amazing multi-trip experience and found our team member very helpful. We appreciate your kind words!

Kind regards,

Shahzaib

Rated 5 out of 5 stars

Jack was very professional and polite

Jack was very professional and polite. I was very happy with the price he quoted me.

September 1, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Deirdre,

Thanks for your feedback. We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us motivated.

Kind regards,
Temi.

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate

September 1, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Wendy,

We’re happy you had a positive experience with us. It’s always great to hear when things go well.
We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding. Thank you.

Kind regards,
Temi.

Rated 5 out of 5 stars

I had difficulty setting up my account…

I had difficulty setting up my account and spoke to a very helpful young man named Jack , who helped me step by step with excellent patience , professionalism and knowledge.

September 1, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Bridget,

Thank you for taking the time to share your feedback. We know your time is valuable, so hearing that you had a good experience and took the time to let us know is very much appreciated.
Your message will be passed along to Jack too!

Kind regards,
Temi.

Rated 5 out of 5 stars

Jack was very helpful and explained…

Jack was very helpful and explained everything

September 1, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Mary,

Thanks for your review!
It’s feedback like this that lifts the team. We’re so glad we could make your experience a good one. Your message will be passed along to Jack.

Kind regards,
Temi.

Rated 5 out of 5 stars

Easy to purchase -👍

September 1, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Sinead,

Thank you for sharing your experience with us .It’s always so helpful to hear that what we do is working well for you. Thanks for being part of the journey.

Kind regards,
Temi.

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