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Gigasure Reviews 

5,543
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the very competitive pricing and great value for money offered on their comprehensive travel insurance policies. Consumers find the online application process and website extremely straightforward, easy to navigate, and exceptionally quick to use for quotes. People frequently praise the helpful service and the peace of mind provided during their trips. Some people were dissatisfied with unexpected price increases upon policy renewal or encountered strict limitations regarding medical coverage and support during a crisis. A few customers also mentioned administrative challenges with document submission or unexpected restrictions for specific medical conditions.

What people talk about most

Price

Consumers find price to be positive and consistently report very competitive and affordable rates for their... See more

User experience

Clients share positive opinions on user experience, highlighting hassle-free and straightforward online... See more

Value for money

People report positive experiences with value for money, highlighting competitive prices and comprehensive... See more

Website

Reviewers mention positive feedback about website, highlighting that the online platform is simple to... See more

Service

Users describe positive interactions with service, highlighting efficient support and affordable prices.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience at Hilton garage, so easy, same day drive away. Tom Robothom (my salesman) made it all so easy, explained everything in depth, was polite and friendly, zero pressure which... See more

Company replied

Rated 5 out of 5 stars

Found Gigasure on Comparethemarket.com, it was everything and more for what we was looking for on a Travel insurance policy and very reasonably priced. Got the policy and supporting papers downloade... See more

Company replied

Rated 5 out of 5 stars

After looking for travel insurance I decided on Gigasure as they ticked all the boxes I was looking for. They were very competitive, easy to use website with everything explained clearly. Documents w... See more

Company replied

Rated 5 out of 5 stars

I needed to renew my policy and upgrade it to world wide and include cruises , the customer assistants wee very helpful and after comparing prices I found that Gigasure were very reasonable , the app... See more

Company replied


Company details

  1. Insurance Company
  2. Travel Insurance Company

Written by the company

At Gigasure, we believe Travel Insurance should adapt to your journey, not the other way around. That’s why we offer customisable Travel, Backpackers, Car Hire Excess Insurance and Van Hire Excess Insurance, allowing you to tailor your cover by adding or removing benefits to match your specific needs and budget. With the Gigasure app, we put control in your hands, enabling you to easily manage, purchase, and Boost your policy mid-term. Gigasure is innovating the travel insurance industry, redefining how insurance is delivered and experienced providing added value for the end user. With flexible, customisable policies, real-time parametric benefits through GigaShield, and a powerful, user-friendly app, Gigasure empowers UK travellers to take control of their journeys. From on-demand cover upgrades to instant payouts for flight and baggage delays, we’ve built a smarter, tech solution that simplifies policy purchasing and management. By blending digital tools with a deep understanding of modern travellers’ needs, Gigasure is leading the way in making travel protection safer, more seamless, and more responsive than ever before. Explore the world confidently with Gigasure, knowing you have reliable, responsive insurance that truly understands your needs.

Gigasure, your travel companion

Written by the company

Our Products:
Travel Insurance. Backpacker Insurance. Car Hire Excess Insurance. Van Hire Excess Insurance.
The Gigasure app empowers you to:
Get quote and buy Travel Insurance in quick steps. Manage your policy. Access, activate and use your GigaShield Flight Delay and Baggage Delay benefits. Easily Boost your existing policy. Renew your policy seamlessly with just a few taps in the Gigasure app. Reach our friendly Customer Care Team instantly. View and download your insurance documents on the go. Submit claims quickly and with ease.
Post-purchase Boosts:
Adventure Sports and Activities. Cruise cover. Extended Travel Disruption. Winter Sports. Golf cover. Business travel
GigaShield - Travel Disruption Benefits:
GigaShield Flight Delay provides you with access to an airport lounge or prompt cash payment if your flight is delayed by 3 hours or more. GigaShield Baggage Delay provides you with a prompt cash payment when you enter your airline Property Irregularity Number (PIR) into the Gigasure app, if your airline baggage does not arrive.

Contact info

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Travel worry-free with Gigasure

Explore our products and get covered in moments

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.7

All reviews

(5,543)

5,076 reviews in the last 12 months

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Rated 5 out of 5 stars

Very competitively priced

Gigasure came out near the top on a comparison site for travel insurance. Really competitively priced against other comparable quotes. Not had any experience of having to contact them regarding a claim or for any other reason so far so cannot comment on customer service. They also get a good review from the Which? Consumer group.

August 27, 2026

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