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Muziker Reviews 

5,119
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The best price found online even with delivery charge, Good choice of couriers, item delivered on the estimated delivery date and well packaged. Tracking of package also OK ..better once it arrived... See more

Company replied

Rated 5 out of 5 stars

Bought from them 4 lps (albums on vinyl) honest priced, arrived sealed in New described conditions, without defects, with acceptable shipping times. Top service from these guys. I will buy again in fu... See more

Company replied

Rated 5 out of 5 stars

Not only was the price brilliant, but the USA Fender Stratocaster they shipped me instantly was perfect new untouched. When I emailed to say thank you they promptly wrote back thanking me. Packagin... See more

Company replied

Rated 5 out of 5 stars

Perfect. Product is as expected, delivery ultra fast. Price also the best from my S300

Company replied

Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

Un affidabile e-shop europeo con oltre 25 anni di storia e showroom in Repubblica Ceca e Slovacchia, specializzato in strumenti musicali, LP, tecnologia audio, attrezzature DJ e accessori musicali. Un’azienda socialmente responsabile, rispettosa del pianeta e con l’obiettivo di migliorare costantemente i propri servizi.

Vivi la musica in tutte le sue sfaccettature

Written by the company

Chitarre, batterie, tastiere, tecnologia da studio e audio, LP & merchandising
Muziker fornisce attrezzature di alto livello per musicisti, produttori, DJ e appassionati di vinile, oltre che per audio-video enthusiast.

Acquista con fiducia da Muziker

Reso facile, centro di assistenza proprio e supporto professionale

Reso facile, centro di assistenza proprio e supporto professionale
Approfitta della nostra procedura di reso facile, di un servizio di assistenza interno dedicato e di un'assistenza clienti professionale. Ora disponibile nella tua lingua.

Contact info

Promotion box for Muziker

Muziker la tienda online líder en música

Consegniamo strumenti musicali e accessori in 35 paesi europei

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(5,119)

758 reviews in the last 12 months

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Rated 5 out of 5 stars

First time using

First time using. I am very satisfied with the product and the service. I will use again.

October 17, 2025
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Reply from Muziker

Salve, siamo lieti di sentire che la sua esperienza d'acquisto con noi sia stata positiva e non vediamo l'ora della sua prossima visita su e-shop Muziker ;) Saluti, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Great experience.

Great experience.
Fair prices and very fast shipping.
I cannot ask for more.

October 6, 2025
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Reply from Muziker

Hello, Stefano, Thank you for sharing your experience with other customers and we're looking forward to your next visit :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

New and tempting

I got to know the site by chance, and after signing up I placed an order.
Everything perfect
Effective packaging, all the phases of purchase are quick. Very professional.

September 22, 2025
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Reply from Muziker

Hello, Giuseppe, Thank you for sharing your experience with other customers and we're looking forward to your next visit :) With regards, Caterina Ferraresi - Muziker

Rated 4 out of 5 stars

Hills HZ7

Besides the product itself, the guitar, about which I have written for those interested. The process of getting it via Muziker has been flawless.
Thanks.
The only thing to say would be that I asked a question about the guitar and from the answer it was clear that nobody had looked into was I was asking and was giving a general answer.

September 16, 2025
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Reply from Muziker

Buon giorno, David, grazie per la sua recensione positiva. Per quanto riguarda la sua domanda, crediamo di aver dato la risposta precisa e concreta, e non generica, per quello che riuscivamo. Naturalemente, le chitarre si presentano nell'imballo originale e quindi non possiamo aprirle, molte informazioni vengono tratte dalla scheda tecnica del prodotto. Le auguriamo danta gioia con la sua chitarra. Saluti, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Super

Super, quick and safe delivery with a competitive price!!

August 19, 2025
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Reply from Muziker

Hello, Thank you for sharing your experience with other customers and we're looking forward to your next visit :) Kind regards, Caterina Ferraresi - Muziker

Rated 4 out of 5 stars

Price good and delivery fast..

Price good and delivery fast... good experience and reccomend it

August 5, 2025
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Reply from Muziker

Hello, Gianfranco, Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Ottimo

I ordered some varnish which was very tricky to locate….it arrived punctually and efficiently. Would use them again.

August 12, 2025
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Reply from Muziker

Hello, Judith, thank you very much for your evaluation and recommandation. Kind regards, Caterina Ferraresi - Muziker

Rated 1 out of 5 stars

If you're a professional or touring musician, I wouldn’t recommend this shop.

This shop is just not professional. Feels more like it's made for hobbyists or housewives than for actual working musicians.

I’m an international artist with a company in Estonia, and I needed to ship an item to Italy. In the EU, that usually means you can make a VAT-exempt order—no problem with other shops. But here, it was a mess.

Customer service (Dávid at Italian part) didn’t try to help at all. Just sent copy-pasted, AI-sounding replies and completely ignored the issue. Honestly, if you're working with artists and creatives, you need to do better than that.

If you're a professional or touring musician, I wouldn’t recommend this shop.

July 28, 2025
Unprompted review
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Reply from Muziker

Hi, Mikhail, we are sorry we could not have provided you with the requested service. As to the EU normatives, the delivering address must be the same as the company operating address, for the VAT-exempt orders. We are doing this in order to protect your company from the data abuse, otherwise anybody can order the goods using your VAT number. Thank you for understanding. Best regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

All has worked fine ✌🏻

All has worked fine ✌🏻

Thanks you Staff

June 12, 2025
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Reply from Muziker

Hi, Danilo, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Perfect!!

Perfect!!! Recommend.

May 18, 2025
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Reply from Muziker

Salve, grazie mille per la sua recensione positiva. Saluti, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

TOP!

Tutto veramente TOP come da titolo

May 6, 2025
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Reply from Muziker

Salve, Marco, grazie di cuore, ogni cliente soddisfatto ci fa sinceramente un grande piacere:) Saluti, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Fast delivery

Fast delivery, highly recommended seller

April 17, 2025
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Reply from Muziker

Hello, Andrea, Shall the new product serve you well :) Kind regards, Caterina Ferraresi - Muziker

Rated 4 out of 5 stars

EVERYTHING PERFECT EXCEPT FOR THE…

EVERYTHING PERFECT EXCEPT FOR THE DELIVERY DATE EXPECTED BEFORE MY DAUGHTER'S BIRTHDAY(HER PRESENT)AND DELAYED BY THE COURIER.....

April 7, 2025
Unprompted review
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Reply from Muziker

Dear Fabio, Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers. Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Very good and reliable source to buy all your products.

Very good and reliable source to buy all your products. Especially as described. Fast delivery. Excellent product and highly recommended to all.

March 14, 2025
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Reply from Muziker

Hello, We're truly happy when our customers are satisfied with our services and share their experience with others. Kind regards, Caterina Ferraresi, Muziker

Rated 5 out of 5 stars

Excellent service

Excellent service, fast expedition, everything as expected. I'm very satisfied, I highly suggest.

March 6, 2025
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Reply from Muziker

Hello Alessandro, Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer. Caterina Ferraresi, Muziker

Rated 5 out of 5 stars

Great purchase

Great purchase, good seller and fast shipping.

February 10, 2025
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Reply from Muziker

Salve, Luciano, Thank you for sharing your experience with other customers and we're looking forward to your next visit :) Caterina Ferraresi, Muziker

Rated 5 out of 5 stars

Very good service

Very good service.
I searched for a LP that was nowhere to be found. Not even in the greatest web market, you know what I'm referring to. But I found it here. Being an LP I was a bit scared because of course it's a very fragile item. Actually it was packed very well, with plastic bubble wrap and strong cardboard.
Totally satisfied. Will buy here again for sure in the future.

February 5, 2025
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Reply from Muziker

Hello, Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :) Muziker will focus on the exceptional selection of the LPs always more and more, this segment makes part of our priorities. Hoping you are going to find some other precious pieces for you! Caterina Ferraresi, Muziker

Rated 5 out of 5 stars

Quick and well communicated.

Quick and well communicated.

January 29, 2025
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Reply from Muziker

Hello, Thank you for your rating and recommendation. We'll gladly help you out next time as well :) Caterina Ferraresi, Muziker

Rated 4 out of 5 stars

Muziker is great, DPD parcel delivery service a nightmare.

Not my first order with Muziker, the usual great choice, good prices and great customer support. Probably not their fault, but it took almost 3 weeks for the parcel to arrive, when I received it the box was damaged, only kept together with some tape (marked BRT, the Italian company that took over the parcel from DPD). Fortunately the items I ordered were in perfect conditions. I tried to contact (in that oder) the local BRT Italian depot, the Slovakian DPD support and lastly the Austrian DPD one. It only got sorted by Muziker professional customer service (and a bit of luck!). Unfortunately DPD and BRT online tracking system was useless and those I contacted didn't have a clue where the parcel might be. Now I am afraid to order again because of that because of the experience with the shipping. Muziker, please take notice!

January 13, 2025
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Reply from Muziker

Salve, Maurizio, ci dispiace molto che la sua esperienza d'acquisto nel nostro negozio non abbia soddisfatto le sue aspettative. La preghiamo di accettare le nostre scuse. Allo stesso tempo, siamo lieti che abbia condiviso la sua opinione, perché questo è l'unico modo per migliorare i nostri processi in modo che casi simili non si ripetano. Qualora volessi ancora fare acquisto sul nostro sito, ti consigliamo di scegliere magari un altro corriere disponibile. Saluti, Caterina Ferraresi - Muziker

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