Banner for Muziker

Muziker Reviews 

5,119
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The best price found online even with delivery charge, Good choice of couriers, item delivered on the estimated delivery date and well packaged. Tracking of package also OK ..better once it arrived... See more

Company replied

Rated 5 out of 5 stars

Bought from them 4 lps (albums on vinyl) honest priced, arrived sealed in New described conditions, without defects, with acceptable shipping times. Top service from these guys. I will buy again in fu... See more

Company replied

Rated 5 out of 5 stars

Not only was the price brilliant, but the USA Fender Stratocaster they shipped me instantly was perfect new untouched. When I emailed to say thank you they promptly wrote back thanking me. Packagin... See more

Company replied

Rated 5 out of 5 stars

Perfect. Product is as expected, delivery ultra fast. Price also the best from my S300

Company replied

Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

Un affidabile e-shop europeo con oltre 25 anni di storia e showroom in Repubblica Ceca e Slovacchia, specializzato in strumenti musicali, LP, tecnologia audio, attrezzature DJ e accessori musicali. Un’azienda socialmente responsabile, rispettosa del pianeta e con l’obiettivo di migliorare costantemente i propri servizi.

Vivi la musica in tutte le sue sfaccettature

Written by the company

Chitarre, batterie, tastiere, tecnologia da studio e audio, LP & merchandising
Muziker fornisce attrezzature di alto livello per musicisti, produttori, DJ e appassionati di vinile, oltre che per audio-video enthusiast.

Acquista con fiducia da Muziker

Reso facile, centro di assistenza proprio e supporto professionale

Reso facile, centro di assistenza proprio e supporto professionale
Approfitta della nostra procedura di reso facile, di un servizio di assistenza interno dedicato e di un'assistenza clienti professionale. Ora disponibile nella tua lingua.

Contact info

Promotion box for Muziker

Muziker la tienda online líder en música

Consegniamo strumenti musicali e accessori in 35 paesi europei

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,119)

757 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top shop

Top service

August 23, 2026
Muziker logo

Reply from Muziker

Buongiorno,

Grazie mille per la fiducia e le belle parole! Recensioni come la tua ci motivano a migliorare sempre di più. Ti auguriamo tanti bei momenti musicali.

Cordiali saluti,
Il team Muziker

Rated 1 out of 5 stars

Never received

Hello, I still haven’t received my package in the delivery app it said that it should be delayed, also went to address of the secure location where company drop off packages and it was closed …

August 20, 2026
Rated 5 out of 5 stars

Perfect

Perfect. Product is as expected, delivery ultra fast. Price also the best from my S300

August 18, 2026
Muziker logo

Reply from Muziker

Buongiorno,

Grazie mille per la tua fantastica recensione! Siamo molto contenti che tu sia rimasto/a soddisfatto/a del tuo acquisto. Ti auguriamo tanto divertimento con la tua nuova attrezzatura e speriamo di rivederti presto.

Cordiali saluti,
Il team Muziker

Rated 5 out of 5 stars

Excellent price and very attentive…

Excellent price and very attentive customer service.

July 31, 2026
Muziker logo

Reply from Muziker

Buongiorno,

Grazie per il tuo feedback e per averci scelto! Speriamo di darti presto il benvenuto di nuovo.

Cordiali saluti,
Il team Muziker

Rated 5 out of 5 stars

I am a fan of this music shop!

This was not my first deal with this shop, and every time I am in search of a difficult item to find they come to help with good prices, fast shipping and no problem.
I am a fan of this music shop!

July 28, 2026
Muziker logo

Reply from Muziker

Buongiorno,

Grazie per le gentili parole! La tua soddisfazione è la nostra migliore ricompensa. Ti auguriamo momenti meravigliosi con la musica.

Cordiali saluti,
Il team Muziker

Rated 5 out of 5 stars

Flawless service

Flawless service. 100% satisfied, absolutely nothing to complain.

July 13, 2026
Muziker logo

Reply from Muziker

Salve,
siamo lieti di sentire che la sua esperienza d'acquisto con noi sia stata positiva e non vediamo l'ora della sua prossima visita su e-shop Muziker ;)
Cordiali saluti,
Team Muziker

Rated 1 out of 5 stars

TERRIBLE EXPERIENCE! Destroyed vinyl, pathetic packaging and zero customer support

Order number: EY262942768

I ordered a vinyl record from Muziker and it arrived completely bent, and unplayable due to embarrassing, cheap packaging with absolutely no protection. Their shipping standards for fragile items are non-existent.

To make matters worse, their customer service is a total joke. Nobody replies on WhatsApp. On their website, the complaint is stuck in a ridiculous internal “diagnostic” status.

They are demanding the return of a completely destroyed and unsellable item, showing zero flexibility or respect for the customer.

Shameful customer support and pathetic management of shipping damages.

AVOID THIS STORE AT ALL COSTS IF YOU ARE BUYING VINYL OR FRAGILE GOODS. I will never buy from them again.

Ho ordinato un disco in vinile da Muziker ed è arrivato completamente piegato a causa di un imballaggio imbarazzante e privo di qualsiasi protezione. Servizio logistico assolutamente non professionale per supporti così delicati.

Come se non bastasse, l'assistenza clienti è un muro di gomma. Su WhatsApp non risponde nessuno. Nel loro portale la pratica è bloccata in una ridicola "diagnostica" interna.

Pretendono la restituzione di un oggetto palesemente distrutto e invendibile, senza mostrare alcuna flessibilità o rispetto per il cliente.

Servizio clienti vergognoso e gestione dei danni totalmente fallimentare.

SCONSIGLIO A CHIUNQUE DI ACQUISTARE VINILI O MERCE FRAGILE DA QUESTO SITO. Non comprerò mai più da loro.

July 16, 2026
Unprompted review
Muziker logo

Reply from Muziker

Salve, Roberto, grazie per la recensione che ci ha fornito. Poiché stiamo cercando di migliorare continuamente il nostro servizio, questo non sarebbe possibile senza il feedback dei clienti. Saluti, Caterina - Muziker

Rated 5 out of 5 stars

I was already buying from Muziker when…

I was already buying from Muziker when I lived in Hungary.

This is my Italian account and everything is great thanks!

May 15, 2026
Muziker logo

Reply from Muziker

Buongiorno,

Grazie per aver dedicato del tempo a lasciare una recensione! Siamo felici di aver contribuito a una bella esperienza. Se hai bisogno di altro, siamo qui per te.

Cordiali saluti,
Il team Muziker

Rated 5 out of 5 stars

FANTASTIC

TOP TOP TOP SERVICE AND TOP TOP TOP QUALITY !!!!!!

May 21, 2026
Muziker logo

Reply from Muziker

Salve, Ciro, grazie per la recensione positiva e non vediamo l'ora della sua prossima visita sul nostro sito. Saluti, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Smooth experience as always

Smooth experience as always. A little pricey shipping but things get here safe and sound

May 3, 2026
Muziker logo

Reply from Muziker

Hello, Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :) Kindest regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Super professionali

Super professionali

May 11, 2026
Muziker logo

Reply from Muziker

Buongiorno,

Grazie per il tuo feedback e per averci scelto! Speriamo di darti presto il benvenuto di nuovo.

Cordiali saluti,
Il team Muziker

Rated 5 out of 5 stars

Fast processing, fast delivery, great packaging

I finally found a vinyl I had been struggling to track down, and it was available here. Order processing was fast, delivery was quick, and the packaging was excellent. Truly a great experience.

May 3, 2026
Muziker logo

Reply from Muziker

Buongiorno,

Grazie mille per la tua fantastica recensione! Siamo molto contenti che tu sia rimasto/a soddisfatto/a del tuo acquisto. Ti auguriamo tanto divertimento con la tua nuova attrezzatura e speriamo di rivederti presto.

Cordiali saluti,
Il team Muziker

Rated 4 out of 5 stars

Items arrived in relative quick time

Items arrived in relative quick time! only ""negative"" was one of the vynils had a paper sleeve that was slightly damaged,but i don't mind too much,since the vynils themselves arrived in excellent condition. overall,satisfied with the service!

May 3, 2026
Muziker logo

Reply from Muziker

Hi, We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Nice service

Nice service

March 25, 2026
Muziker logo

Reply from Muziker

Hello, Thank you for your rating and recommendation. We'll gladly help you out next time as well :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

great experience

great shop for music freaks . good deals . fast shipping .

March 1, 2026
Muziker logo

Reply from Muziker

Hello, Thank you for your rating and recommendation. We'll gladly help you out next time as well :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Excellent service

Quick shipment and proper packaging for LPs. Recommended.

January 12, 2026
Muziker logo

Reply from Muziker

Salve, Andrea, Thanks for sharing your positive experience with other customers. Saluti, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Good experience

Good experience, honest company; I will buy again from them.

November 29, 2025
Muziker logo

Reply from Muziker

Salve, Gianfranco, grazie per la sua reazione. Siamo grati per la sua recensione positiva e saremo lieti se farà ancora acquisti da noi la prossima volta :) Saluti, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Grazie

The downloading of the software was complicated and it took too many steps.

November 25, 2025
Muziker logo

Reply from Muziker

Hello, Edward, thank you for your feedback. The download process does not depend on Muziker, but on the software producer. Kind regards, Caterina Ferraresi - Muziker

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look