Mr Key Reviews 

354
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services, noting that packages arrive safely and items match descriptions perfectly right out of the box. People also emphasize the helpful customer support team, sharing that staff members are polite, responsive, and ready to solve any communication problems. However, some people mentioned that certain items did not work properly or required additional modifications to fit. A few reviewers also experienced longer shipping times than initially stated during the ordering process. Others noted finding out later that parts had different frequencies or minor compatibility issues.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, as reviewers appreciate speedy delivery and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast transport and speedy... See more

Service

People report positive experiences with service, highlighting the helpful customer support, reasonable... See more

Quality

Users describe positive interactions with quality, noting that the materials received are generally in... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting friendly, polite, and patient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent shopping experience. The FOB for the A3 is of great aftermarket quality, the cutting of the key blade from the photo provided is perfect. Shipping including the cutting of the blade was don... See more

Rated 5 out of 5 stars

My original report was poor, but I just revised it. I first said, "You sent me the wrong key. I just double checked on your website that I ordered correctly: I did. Other than that, the price was good... See more

Rated 5 out of 5 stars

Excellent product and service at a very reasonable cost. I will definitely be using Mr-Key again. From one very happy customer. Thank you Richard

Rated 5 out of 5 stars

I heard about long delays for shipping but I received my order less than one week, that’s extremely fast and about quality that’s not perfect but it’s like 8/10. It works !


Company details

  1. Auto Accessories Wholesaler
  2. also in
  3. Auto Parts Store
  4. Locksmith

Written by the company

First and only online locksmith. We can provide keys by code, also we can engrave your car key according to picture of your original key. We also provide other small parts which solve big problems.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(354)

219 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Keys didn't fit

Keys didn't fit. I was told that code E8004 was equal to code Z8004. Unfortunately that is not the fact and thats it.

October 1, 2026
Rated 5 out of 5 stars

Good accessibility

Good accessibility (via email) and customer service. The key housing turned out not to fit. They were very helpful in exploring various solutions. Ultimately, I received a refund without having to return the item.

September 28, 2026
Unprompted review
Rated 4 out of 5 stars

For me

For me, it is important to know the time of the delivery in order to be at home.
Thanks

September 1, 2026
Rated 5 out of 5 stars

Excellent Support

contacted me and followed the entire process closely, making sure that the key matched the lock correctly based on the code I provided.

August 2, 2026
Rated 5 out of 5 stars

For Skoda Octavia 2001

For Skoda Octavia 2001 , I received the key cut i one week from a photo. Match the doors and later the immobiliser. All work ok. Good price also.

August 5, 2026
Unprompted review
Rated 3 out of 5 stars

The quality was almost perfect

The quality was almost perfect. Unfortunately, the keys (4 of them) had not been deburred. Delivery took 14 days, which was unfortunately a bit longer than stated. On the other hand, communication and the price of the keys were excellent.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible service

Incredible service! I sent a photo to have a fabricated key made for my motorcycle top case, and the seller's response was instant. Shipping and delivery were fast. The key works perfectly right out of the box. Highly recommend for their speed and accuracy!"

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Express shipping

I heard about long delays for shipping but I received my order less than one week, that’s extremely fast and about quality that’s not perfect but it’s like 8/10. It works !

July 1, 2026
Rated 5 out of 5 stars

Order with confidence - excellent products and service

Cannot fault Mr Key. Ordered a key, having it cut from a picture. Very prompt despatch, but unfortunately the courier lost it. Waited a reasonable time to give the courier a chance, then contacted Mr Key, who responded immediately. They were very helpful and cut another key for me, which was promptly despatched, and arrived very quickly. Their keys are excellent quality and very good value for money. Very easy to order, backed up by superb, friendly and polite customer service. What more could a customer want! Thank you Mr Key.

July 12, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look