Excellent shopping experience. The FOB for the A3 is of great aftermarket quality, the cutting of the key blade from the photo provided is perfect. Shipping including the cutting of the blade was don... See more
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Company details
Written by the company
First and only online locksmith. We can provide keys by code, also we can engrave your car key according to picture of your original key. We also provide other small parts which solve big problems.
Contact info
Fechenheimer Str. 7, 60385 , Frankfurt, Germany
- +4915779004534
- info@mr-key.com
- mr-key.com
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Replied to 12% of negative reviews
Typically replies within 24 hours
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Keys didn't fit
Keys didn't fit. I was told that code E8004 was equal to code Z8004. Unfortunately that is not the fact and thats it.
Highly recommended. 100% effective service and warranty.
Good accessibility
Good accessibility (via email) and customer service. The key housing turned out not to fit. They were very helpful in exploring various solutions. Ultimately, I received a refund without having to return the item.
Good product and fast response.
Unfortunately the part they supplied…
Unfortunately the part they supplied was incorrect,but they refunded me in full, so I was very impressed
Perfect remplacment product
Perfect remplacment product : easy to install, good material, and packaging.
For me
For me, it is important to know the time of the delivery in order to be at home.
Thanks
Excellent Support
contacted me and followed the entire process closely, making sure that the key matched the lock correctly based on the code I provided.
For Skoda Octavia 2001
For Skoda Octavia 2001 , I received the key cut i one week from a photo. Match the doors and later the immobiliser. All work ok. Good price also.
The costThe costumer service ist perfect and very fast deliveryumer service ist perfect and…
The costumer service ist perfect and very fast delivery
The quality was almost perfect
The quality was almost perfect. Unfortunately, the keys (4 of them) had not been deburred. Delivery took 14 days, which was unfortunately a bit longer than stated. On the other hand, communication and the price of the keys were excellent.
Incredible service
Incredible service! I sent a photo to have a fabricated key made for my motorcycle top case, and the seller's response was instant. Shipping and delivery were fast. The key works perfectly right out of the box. Highly recommend for their speed and accuracy!"
Speedy delivery and perfect cutting
Speedy delivery, and I am impressed that you can cut the key from a photo. And it works perfectly!
Express shipping
I heard about long delays for shipping but I received my order less than one week, that’s extremely fast and about quality that’s not perfect but it’s like 8/10. It works !
Order with confidence - excellent products and service
Cannot fault Mr Key. Ordered a key, having it cut from a picture. Very prompt despatch, but unfortunately the courier lost it. Waited a reasonable time to give the courier a chance, then contacted Mr Key, who responded immediately. They were very helpful and cut another key for me, which was promptly despatched, and arrived very quickly. Their keys are excellent quality and very good value for money. Very easy to order, backed up by superb, friendly and polite customer service. What more could a customer want! Thank you Mr Key.
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