They helped me solve a difficult problem caused by a windows update that wouldn't run. We had to go back and forth a few times. Usually I hate emails but the techs there actually read what I sent and... See more
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Review summary
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I am happy for Your Yesterdays support. I have a problem. il recovering e 20 GB .mov File on a 10 TB Seagate Backup Plus external USB drive and Yesterday I tried to recover directLy from folder in wic... See more
I had to change my boot drive to make my machine compatible with Windows 11. I know enough about computers to be dangerous but not foolhardy and find doing anything with BIOS makes me nervous. My ch... See more
MiniTool Movie Maker is a great tool for design a very complete video clip for presentations. It has all you need to make a quick response for last hour request. It has a very quick learning curve. T... See more
Company details
About MiniTool Software Ltd.
Written by the company
MiniTool® Software Ltd. is a committed software development firm, delivering top-notch programs, such as data recovery programs, disk/partition management programs, backup & restore programs, system optimization programs, video editing programs, PDF editing programs, and more. Trusted by millions of users worldwide, our innovative technology and expert team ensure your data's security, integrity, and creative potential.
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We are trusted by millions of users worldwide.
100% Virus-Free and Spyware-Free!
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24/7 Tech Support
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Contact info
Unit 170-422 Richards Street , V6B 2Z4, Vancouver, British Columbia, Canada
- 1-800-789-8263
- support@minitool.com
- minitool.com
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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You guys are great!
October 28, 2026
Best support for software yet
Best support for software yet. I had an activation issue that was resolved quickly and efficiently when contacting the support team via email. Thanks again
October 27, 2026
Working with Yoga
Working with Yoga, Yoga has technical skills that are beneficial for a variety of problems. This person is a absolute jewel. Thank you for having this person on your team.
October 25, 2026
URGENT: Feature Request - MiniTool ShadowMaker Task Sorting missing
Heel belangrijk is dat je de taken alfabetisch kunt sorteren!
URGENT: Feature Request - MiniTool ShadowMaker Task Sorting missing
It is absolutely absurd that a modern backup software like MiniTool ShadowMaker does not have a basic sorting function (A-Z) in the 'Manage' tab. Once you create multiple backup tasks, the list becomes a chaotic mess where new tasks are just added to the bottom. Even renaming or recreating tasks does not fix this.
This missing feature makes managing backups unnecessarily complicated and increases the risk of mistakes. Please add a proper alphabetical sorting option in the next update.
October 25, 2026
Unprompted review
Reply from MiniTool Software Ltd.
Hi,
Thank you for sharing your feedback on MiniTool ShadowMaker. We understand that being able to sort backup tasks alphabetically or chronologically would make managing multiple backups much easier.
We appreciate your suggestion and will forward it to our development team for review and consideration as we continue to improve the software.
Again, thank you for taking the time to help us identify areas for improvement.
If you have any issues or suggestions, please feel free to contact us at support@minitool.com.
Quick to respond to a install issue and…
Quick to respond to a install issue and always get great advice from the support team. Also, the software is the best hard drive utility I have ever owned and it is my go to software to work on any hard drive issue or anything I need to do to any drive. It has saved me from disaster more than once! Awesome company to deal with.
October 23, 2026
this a great profesional enterprice
this a great profesional enterprice, they helme to resolve all my troubles like magic... trust them. no worries they will handle everyting what they promise
October 18, 2026
Unprompted review
Quick response with the exactly what I…
Quick response with the exactly what I needed.
October 11, 2026
exemplary assistance
Your employee helped me with my problem quickly, comprehensively, and very courteously.
Many thanks.
October 1, 2026
Great and helpful customer service
Great and helpful customer service, fixed my issue right away.
October 10, 2026
Quick response and courtesy service.
October 5, 2026
Great customer service
Great customer service. Very helpful with questions. Thank you.
October 4, 2026
Any time I have contacted minitool
Any time I have contacted minitool, they helped me each time.
October 4, 2026
fantastic tool and fantastic support
October 1, 2026
Fast
Fast, friendly and functioning answer. Exceptionally great service and excellent value for money. Many thanks.
Oliver
October 2, 2026
Review of Minitool Partition Wizard
Review of Minitool Partition Wizard
Overall, my experience is positive, but there are a few things worth mentioning:
The purchasing process for companies is not ideal - there is no option to enter company details in order to receive a proper invoice.
Although the software looks nice, I somehow feel that older versions were more intuitive and easier to work with.
Some features, like Space Analyzer, should include a graphical representation of file usage to make navigation easier.
And finally, it would be great if the tool had a built‑in network client so we could perform file backups through Minitool LiveBoot.
October 1, 2026
I love mini tool companies and helpdesk…
I love mini tool companies and helpdesk departments
September 30, 2026
Excellent experience
Excellent communications and exemplary service. Highly recommended!
September 30, 2026
Excellent Software
September 29, 2026
Big Software, small price
Software is working as advertised, support is quick, friendly and compezent
September 29, 2026
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