Macro Foods Reviews 

266
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the incredibly friendly and knowledgeable staff members who are always ready to assist and offer wonderful meal suggestions. Buyers truly enjoy the wide variety of fresh, highly flavorful options available for daily lunch and dinner meals throughout the entire week. Conversely, a small portion of people felt that meal portions or overall product consistency could sometimes vary unexpectedly. Some reviewers mentioned experiencing occasional disappointments, such as finding fewer items packaged together than expected or noticing discrepancies in the amount of ingredients included in their prepared meals.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the food is always delicious, very fresh, and a... See more

Staff

Consumers find staff to be exceptionally helpful, friendly, and knowledgeable, often providing personalized... See more

Quality

Customers had positive experiences with quality, highlighting that meals are very fresh, tasty, and made with... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are consistently... See more

Service

Clients share satisfaction on service, frequently praising friendly staff who are always ready to help and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Macro foods is a game changer. Not only convenient, reasonably priced and quality plus taste is unbeatable ! Makes eating healthy so easy, convenient and affordable (especially if you are eating out... See more

Company replied

Rated 5 out of 5 stars

This was my second visit. The staff (neglected to get her name again), was amazing, I called her the "sales Human!", but she was extremely helpful and knowledgeable. The food is quick, healthy and del... See more

Company replied

Rated 5 out of 5 stars

Staff person was very helpful and provided good information about the meals. There is a great variety of meals available. I enjoy all the meals that I select and usually pick the same ones, trying one... See more

Company replied

Rated 5 out of 5 stars

Everyone is always so friendly and helpful. The food is always delicious. I recommend Macro to everyone. Today though the staff remembered my name, without my phone number. Very very impressed.

Company replied


Company details

  1. Meal Delivery
  2. also in
  3. Food Producer
  4. Health Food Store
  5. Meal Takeaway
  6. Online Food Ordering Service
  7. Organic Food Store

Written by the company

Macro Foods is in the business of making high quality chef prepared ready-to-eat fresh meals. Founded in 2015 our goal is to help change the way people think about food and reinforce healthy habits for better living. By taking farm fresh ingredients and perfect portion sizes we strive to fuel bodies to get the most out of every single day. We start back at the basics by forgetting about processed and manufactured foods and bring back simple home cooking. Our belief is simple - good food starts from the roots up


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

266 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(266)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

In a sea of bad fast food choices

In a sea of bad fast food choices, Macro Food stands as an oasis when I'm out and about. Whether I'm stopping in for a quick protein shake or fresh meal for lunch, I always feel I've made a great choice for my health and flavor satisfaction!

October 28, 2026
Rated 5 out of 5 stars

Great Meals good selection!

Going to the store is always a good experience, staff are friendly and helpful even when store is busy they offer help and are very efficient. And of course the selection of wonderful cooked meals is always great!

November 3, 2026
Rated 3 out of 5 stars

Hardly any selection left on the…

Hardly any selection left on the shelves to choose from. There was hardly even 1 of anything that I like. Really disappointed with what I could choose from.

November 3, 2026
Macro Foods logo

Reply from Macro Foods

Hello Sarah,

We apologize for the low stock this visit. We have had a very busy past few weeks and have had to keep increasing our stock rapidly- we are receiving a new shipment for tomorrow morning and it will be quite large in an attempt to not have this be a consistent issue.

We will continue to send more and more meals as needed to keep our loyal customers well stocked and happy!

We greatly appreciate your support and hope to see you again soon!

If you do have any questions please don't hesitate to reach out at info@macrofoods.ca.

Rated 3 out of 5 stars

Disappointment from a Long Time Client

In the early days, I always would give 5 stars. Unfortunately recently (last year) I find that the meals are not as consistent as they were in the beginning. Case in point, two Kentucky Bourbon Chicken Stirfry meals purchased at the same location at the same time with same best before date. One had more and different vegetables (green beans, broccoli etc.), more chicken and better sauced. The second have as much as 50% less vegetables, visibly less chicken and barely any sauce. Should have taken a picture to share but didn’t think of it until we had half consumed the meals. All that to say, the food in general is very good and a great option but wish the consistency or quality control was better.

October 28, 2026
Rated 5 out of 5 stars

A lot of choices

A lot of choices

October 28, 2026
Macro Foods logo

Reply from Macro Foods

Hello Pat,

Thank you for your 5-Star review! We're happy to provide lots of choices for you. We hope to see you again soon!

Rated 5 out of 5 stars

Great!

Great customer service and amazing smoothies!

October 27, 2026
Macro Foods logo

Reply from Macro Foods

Hello Sydney! Thank you for the kind words and we hope to see you again soon :)

Rated 4 out of 5 stars

Staff is always friendly and ready to…

Staff is always friendly and ready to help! Love my Wyandotte location. Great selection and convenient.

October 15, 2026
Macro Foods logo

Reply from Macro Foods

Thank you so much for the kind words! We’re thrilled to hear that you love our Wyandotte location and appreciate our friendly, helpful team. We’re happy to make healthy eating convenient while offering a great selection of meals. We look forward to seeing you again soon!

Rated 5 out of 5 stars

The customer service is great

The customer service is great, and their is good selections are very tasty. Something for everyone

October 25, 2026
Macro Foods logo

Reply from Macro Foods

Thank you so much for your kind words! We’re thrilled to hear that you enjoy our selection and have had a great experience with our customer service. We take pride in offering delicious options for everyone, and we truly appreciate your support!

Rated 5 out of 5 stars

Macro foods is a game changer

Macro foods is a game changer. Not only convenient, reasonably priced and quality plus taste is unbeatable !
Makes eating healthy so easy, convenient and affordable (especially if you are eating out all the time)!

October 25, 2026
Macro Foods logo

Reply from Macro Foods

Thank you so much for this amazing review! We’re thrilled to hear that Macro Foods has made healthy eating easier, more convenient, and affordable for you. We truly appreciate your support and are so happy to be part of your healthy eating journey!

Rated 5 out of 5 stars

Extremely helpful staff

Extremely helpful staff. She took the time to explain things for me and was very personable. I haven’t tried the meals yet, but I’ve heard great things and am looking forward to tasting!

October 24, 2026
Macro Foods logo

Reply from Macro Foods

Hello Tobie,

Thank you for taking the time to leave us this 5-Star review! We truly appreciate your feedback and we can't wait for you to be back to try our meals! We do hope you enjoy :)

Rated 2 out of 5 stars

Unreliable meal inventory

It’s really frustrating to drive across town to arrive to terrible inventory of meals. This is not the first time. It is a waste of time and I count on the meals for the week.

October 24, 2026
Macro Foods logo

Reply from Macro Foods

Hello,

We sincerely apologize for the frustration and disappointment this has caused. We understand how valuable your time is and how important it is to be able to count on our meals for the week. We’re sorry we’ve let you down, especially when this has happened more than once.

We would appreciate the opportunity to give you a call to learn more about your experience and discuss how we can make things right. Please reach out to us at **info@macrofoods.ca** or 519-601-8224, and share your contact information so we can get in touch with you. We’re available by phone between 11 AM and 7 PM.

We’re taking your feedback seriously and will look at increasing our inventory to help prevent this from becoming a recurring issue.

Thank you for bringing this to our attention and for your continued support. We truly appreciate your feedback and the opportunity to improve.

Rated 4 out of 5 stars

Friendly service

October 15, 2026
Macro Foods logo

Reply from Macro Foods

Thank you for your kind words! We’re happy to hear you enjoyed our friendly service. We appreciate your support and look forward to seeing you again soon!

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