NaturaMarket.ca Reviews 

I ordered the Grillo’s pickles and they arrived cracked, with pickle juice leaking everywhere, and were completely inedible. I reached out to customer service about the issue and followed up but never received a response. It also looks like another reviewer had a similar experience, which is concerning. Some of the frozen items were a bit melted upon arrival as well. Considering the price, I expected better quality and customer service.

They do not respond to emails or DMs, and there is no phone number available. I’m astonished by the lack of customer service given the significant markups to the health products sold by them.

They sneakily added a delivery fee right when I paid. My order passed the minimum amount for free delivery, and I did not choose next day delivery, I chose the free option. When I emailed support, they were slow to reply, and claimed it was because I chose next day delivery, when the confirmation email clearly stated Saturday delivery. I will not trust this company ever again.

I love shopping with Natura Market because of their endless options in grocery items. I find things there that I can't buy elsewhere!
I have been a valued customer for several years and I have never been disappointed in their deliveries.

Great selection of healthy food and snacks! They have fast delivery and everything always arrives nicely packaged.

I love Natura Market; they have SO many gluten-free, low glycemic, keto, and vegetarian food and treats, they ship quickly and pack things well, and it's the only place I can get many of my favorite treats. They also stock some supplements. I have ordered from them for years, and they have always delivered good products quickly that can be hard to find elsewhere.

So many options for specific diets. Orders are always packed carefully and arrive quickly. This is my go to spot for ordering. Customer service is excellent as well. Highly recommend Natura Market.

It is so fun to shop at NaturaMarket and their delivery service is top notch! I look forward to going through their website every month to see what fun good things I can buy.

Natura Market offers a great selection of products that are difficult to find in my area. I always love to see products that used to be only available in the U.S. available through their site. Shipping is consistently fast, and both refrigerated and frozen items are always packed with care, always cold and secure. Highly recommend.

I would be remiss not to give huge accolades to Natura Market for their outstanding, polite, caring and helpful customer care. Emails and/or telephone messages are responded to with immediacy and every effort is taken to assist you with any issue and/or question you may have. As well, huge thanks to those who go above and beyond to package orders incredibly secure to ensure products arrive in pristine condition. Processing and delivery times are also very fast.

Natura Market is my go-to for ALL my dairy-free, grain-free, gluten-free, sugar-free products. Their huge assortment of products for any and every diet is available at extremely competitive pricing. There are also a plethora of Canadian made products which we all know is extremely important to support. In addition, Canadian products are beautifully made and very health conscious. New amazing products are added to Natura what seems like daily.

I make at least 3-4 orders per month. My new absolute favourite is Lesser Evil Popcorn (I'm not supposed to eat grains but I have absolutely no issues with Lesser Evil Popcorn). I can't live without my Konjac Rice and I love the sugar-free Lily's Premium Dark Baking Chocolate Chips (I eat them by the tbsp. just on their own), the Quest Chocolate Peanut Butter Cups are deeeelicious and 1 teensy-weensy carb for 2 cups-YAYYY), another favourite is ZoRaw Chocolate (52 gram bar with a miniscule 3 net carbs of sumptuous, creamy chocolate), Sana Chocolates delish, love Chosen Food Products and much, much more.

Everything you need is at Natura Market and is always fresh with excellent expiry dates (far beyond the purchase time).

Natura Market far surpasses any other online and/or brick and mortar shop in the marketplace. Luvvvvvvvv my Natura Market!!

I have been dealing with Natura Market for a few years.
I have generally had good experiences here.
They carry great products.
I receive my orders fairly quickly.

Love that I can buy my vegetarian groceries here. The products they offer also have natural, low to no processed ingredients. All frozen products gets properly packaged with dry ice. They also add a safety warning sign the moment you open the sealed insulated bag, so you always know how to safe handle the dry ice. They also wrap a cold pouch around any chocolate products so that the product keeps its' integrity until you open your order. Another great feature is that, every time you try a product, for the FIRST TIME, from Natura Market, they send an email inviting you to leave a review of that product. Once they check your review, they'll issue $1 Natura Cash for every verified review (terms and conditions apply). Yes, it is expensive considering the current economy, but if you have special dietary requirements, then Natura Market is a great place to do your grocery shopping.

I like the healthy choices available at NaturaMarket & they have great customer service. Orders are always delivered fast & I've never had any issues with anything I've ordered & I've been a customer for a few years. I highly recommend NaturaMarket!

A wide range of products that are hard to source where I live. Orders are always shipped without delayed.

Great products for all diets and usually quick shipping.

I absolutely love ordering snacks and treats from NaturaMarketing monthly! It's the best experience from ordering to the products to the delivery!

Naturamarket is a great resource; lots of GF and dairy free products and quick delivery with reasonably priced!

This is a great company to buy from. Products that i need are always available and delivery is top notch :)

I love Natura Market and all the sugar free options! They have always sent out my order promptly and I will continue to order from them.

Amazing customer service! Always love your products that are not sold in my area.