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Lightexpert.co.uk Reviews 

1,546
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,154 reviews, reviewers had a great experience with this company. Customers frequently mention that the products offer exceptional value and boast a modern, high-quality design that brightens up any room perfectly. Consumers are also very happy with the swift shipping times and how simple it is to complete an order online without any hassle. However, some customers also noted that customer support can occasionally be unresponsive when dealing with returns or incorrect orders. A few other people also felt that delivery times can sometimes take longer than expected, particularly when items need to ship from international locations rather than local stock.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the items are well-made, look stunning,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the prompt... See more

Quality

Reviewers mention positive feedback about quality, expressing satisfaction with top-grade materials, stylish... See more

Order

Customers had ambiguous experiences with order processes, as opinions varied significantly. Many consumers... See more

Price

Users describe satisfaction with the price, noting that items are very reasonably priced compared to other... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything from service, speed, communication, pricing has been excellent. The product looks really nice. Only thing stopping it being 5 star is the product is a little tricky to install. There is a p... See more

Company replied

Rated 4 out of 5 stars

Order was delivered ok, but had requested the solar panel version! Only issue ...when I came to fit the solar panel to a fence, all the fittings were the wrong size! The pivot bracket is... See more

Company replied

Rated 4 out of 5 stars

Not the best communication but the produce seems to be good. I like the fact you don’t have a separate transformer that the unit just needs to have a 240 supply no messing around finding somewhere to... See more

Company replied

Rated 4 out of 5 stars

Quick delivery and good Comms. Slight damage to one diffuser unit in transit, due to puncture if packaging. Rough handling rather than poor packing

Company replied


Company details

  1. Lighting Store
  2. Lighting Wholesaler

About Lightexpert.co.uk

Written by the company

Welcome to Lightexpert.co.uk!

In our shop, you can find the highest quality and most affordable LED lamps in the United Kingdom. Our assortment mainly includes functional LED lighting, which is primarily used in offices, barns, warehouses, shops, restaurants, hotels, schools, workshops, and more.

Besides LED lighting, we also offer all the necessary accessories. Moreover, you can contact us for all your lighting plans.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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4.0

All reviews

(1,546)

1,096 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outdoor Light

The outdoor light looks gorgeous and works perfectly outside the house. Easy to install and looks brilliant.
Happy to use them again.

August 14, 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're so pleased to hear that your outdoor light looks gorgeous and works perfectly! It's wonderful to know you found it easy to install and that it looks brilliant. We appreciate your kind words and look forward to serving you again.

Rated 5 out of 5 stars

Quick delivery and great price

Quick delivery and great price. One light unit wouldn't grip wire on both sides but fortunately I was able to use it as an end unit. Good light output and easy fit brackets supplied.

August 27, 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're so happy to hear about your positive experience with our delivery and pricing! We appreciate you highlighting the good light output and easy-fit brackets. We've noted your feedback regarding the wire grip on one unit; we are always working to improve our product quality.

Rated 5 out of 5 stars

Lighting fittings LED

Well made and good value, wiring parts glands a nice touch, excellent packaged

August 26, 2026
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Reply from Lightexpert.co.uk

We're delighted to hear that you found the product well-made and of good value. We're also pleased that you appreciated the wiring parts glands and our excellent packaging.

Rated 1 out of 5 stars

The house number not added to delivery…

The house number not added to delivery address so parcel couldn’t be delivered, this is the second time and have no confidence that anything I order will be delivered. I complained last time and they said they will check processes to ensure this wouldn’t happen again but obviously that didn’t work either..such a shame as the product is very good.

August 27, 2026
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Reply from Lightexpert.co.uk

We sincerely apologize for the repeated delivery issues you've experienced due to the missing house number. We understand your frustration and lack of confidence. We are actively reviewing our address verification processes to prevent this from happening again.

Rated 5 out of 5 stars

Black spotlights

Lovely spotlights at a great price. Highly recommend.

August 26, 2026
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Reply from Lightexpert.co.uk

We are so happy to hear you found our spotlights lovely and at a great price! Thank you for your high recommendation.

Rated 5 out of 5 stars

Very efficient service and very quick…

Very efficient service and very quick delivery

August 26, 2026
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Reply from Lightexpert.co.uk

We're so pleased to hear that you found our service efficient and your delivery arrived quickly. Thank you for your positive feedback!

Rated 5 out of 5 stars

The Flood light LED 100W is amazing…

The Flood light LED 100W is amazing and very powerful for my back garden, I purchased another one for my front of house garden but 50W this time both are amazing, the parcel was dispatched quickly and very happy with the purchase.

August 12, 2026
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Reply from Lightexpert.co.uk

We are so pleased to hear how powerful our flood lights are for your garden spaces! It's wonderful to know that both the 100W and 50W models are meeting your needs and that you're happy with your purchases. We appreciate you highlighting the quick dispatch of your parcel. Thank you for your fantastic feedback!

Rated 1 out of 5 stars

No Customer Service Response

Ordered two lamps, one arrived broken, I completed the required form online 2 weeks ago and no response except to say they would get back to me in 48hrs and I shouldn’t chase them as it would put me to the back of the queue if I did!!

August 20, 2026
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Reply from Lightexpert.co.uk

We are concerned to hear about the broken lamp and the delay in our response. We are actively looking into why your form hasn't been addressed and will ensure this is resolved promptly.

Rated 5 out of 5 stars

The delivery person was really nice and…

The delivery person was really nice and the lights are fantastic easy to fit and very bright

August 24, 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're so pleased to hear that our delivery person was great and that you found the lights easy to fit and very bright. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, as described and great price.

August 24, 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're so glad to hear that you experienced quick delivery and found the product to be as described and at a great price. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Excellent products and services

Excellent products and services. Fast delivery service always great to deal with. Thanks again 👏

August 24, 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're so pleased to hear you're happy with our products and services, and especially our fast delivery. Thank you for your kind words!

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