I had a great experience. Placing my order was quick and easy, and they offer a fantastic selection of books in many different languages, which made it easy to find exactly what I was looking for.... See more
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Con una selección de más de 21 millones de títulos de libros en más de 150 idiomas, Libristo es la mayor librería en línea de libros en lenguas extranjeras de Europa. En nuestras librerías puede encontrar libros en inglés, alemán, francés, español, ruso o italiano. ¿Pero preferiría leer en polaco, húngaro, croata, checo, eslovaco, ucraniano o quizás chino o coreano? No hay problema, lo tenemos todo. Somos un equipo de jóvenes en constante búsqueda de nuevos títulos para ampliar nuestra selección de libros en diversos géneros e idiomas. Y cada día enviamos miles de pedidos a nuestros clientes de toda Europa. Nuestra visión es facilitar el acceso a cualquier libro en cualquier idioma a cualquier cliente de Europa desde la comodidad de su propia casa. Además, recompensamos a nuestros clientes por cada compra: únase a nuestro club de fidelidad Libroamanto y canjee sus puntos por envíos gratuitos o regalos relacionados con los libros. Con Libristo nuestros clientes están informados y entretenidos más allá de sus fronteras físicas reales, siempre van una página por delante. Con Libristo puedes «Be Whoever».
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My experience was epic. I reached out on Instagram to ask if they can deliver within a week and they did. Also: the book I got is twice the price that I paid, so cheap! Also that book I couldn't find it in a lot of places. I recommend Libristo to everyone.
Reply from Libristo Spain
Everything okay. Got my calender in time. Highly recommended.
Reply from Libristo Spain
Great service and good selection of books!
As a Dutch woman living in Spain and reading most books in English, it is very nice to now being able to buy the books I want in Spain.
This first order contained 7 books and they were delivered in good order.
So, I am a happy customer and will be back for more books😊
Reply from Libristo Spain
Quite expensive and it took almost a month to deliver the order
Reply from Libristo Spain
Easy process to find the book I was searching, I received e-mails of all the steps from ordering the book, sending and alert to pick it at the requested pick point.
Reply from Libristo Spain
Reply from Libristo Spain
Reply from Libristo Spain
Reply from Libristo Spain
Very efficent service and very polite, friendly and professional staff who were quick to respond to my queries. What's more, my book arrived a lot sooner than I'd expected.
Reply from Libristo Spain
Actually I’m amazed to get books in English in Spain and definitely would give even 6 if I could get when directly to Canary Islands but thanks to very good friend in Barcelona I manage to get them on my island 😎 Books are in perfect condition packed with tender and special warm thanks for message on the box in Greek 🥰
Reply from Libristo Spain
Reply from Libristo Spain
Everything went well. I put in my order and about a week later I received my parcel.
The only thing is that instead of delivering it to my apartment, DHL delivered it to a nearby shop and I had to go and collect it. I'm not sure why that happened, but I suppose it's not Libristo's fault.
Reply from Libristo Spain
The book was great, but the delivery time was longer than expected. About 10 days to receive it, when I read in the website that it was 48h. Despite that, I would buy again.
Reply from Libristo Spain
I ordered two books and they arrived on time and in perfect conditions.
Reply from Libristo Spain
Very nice service. Delivery is quite slow, it took nearly 3 weeks to arrive & was a special birthday gift which arrived very late.
That said i opted for the upgraded wrapping (not sure what the lower option would be)? and the touches were nice but not as I expected.
Actual book is perfect & made a beautiful gift.
Reply from Libristo Spain
package arrived on time, great book collection. I will buy more
Reply from Libristo Spain
I ordered a book on the 3rd September and I still haven’t received the book. DHL tracking says they attempted delivery 2 times, both times I was home. The update says the package is at “the depot” and support says we will get a notification of where to collect it. Nothing more. That was more than a week ago. The book is a text book for my son at school, it’s urgent. Not sure how I can speed things up further 🤷♀️
Reply from Libristo Spain
I've made about 6 orders, I've received all the books in good conditions except 1, that arrived with 10 missing pages .
Something that also bothers me is paying before knowing if all the books are available, and if some of them aren't, yo don't get your refund until you get the order. You have to be checking everything and making sure you receive everything correctly.
And not only for the money, if I need 5 books and I receive 3, the other 2 you have to end up buying them elsewhere because it takes so long for them to send books.
All-in-all, prices are unbeatable, and quality is fine, I wish they were a bit faster.
Reply from Libristo Spain
I didn't mind how long it took to arrive. But what discontented me was the bad quality of the impression. First of all, the size: an already difficult book to read like this one (psychology for us, the average reader) the book is small size, like a pocket book, ans the font size is like half the usual one, so one not only has to put extra effort to understand it but also to try to read the little text. Second, the quality of the paper: I don't mind if its recycled or whatever, but the pages feel so bad under the touch, and not even one week after receiving it, all the corners are already peeking off, bever saw that in a printed book. Also, what a pity that for the significance that symbols have on this book, the whole pictures are poorly black-and-white printed. I wouldn't mind to pay extra for a better print. It's the first time I write a bad review for a print quality, ever.
Reply from Libristo Spain
Reply from Libristo Spain
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